Transforming Watercare 1
Why change? “We have to!”
Our transformation levers Start small and Do things Design for the Shift the scale differently leadership customer What can What can What can Build new Disrupt Harness the Measure the digital skills communication space Culture you do? you do? you do?
Design for the customer
Design for the workforce
Start small and scale
Shifting the leadership style
Harness the physical space
New Communications Disrupt communication
New Communications
Operating model
Build new ‘digital’ skills
Measure the culture
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