Vaibhav Global Limited Financial Results Presentation Q4 & - PowerPoint PPT Presentation

Vaibhav Global Limited Financial Results Presentation – Q4 & FY2020 Global Retailer of Fashion Jewellery, Accessories, Lifestyle and Essential Products on Home Shopping TV and e-Commerce Platforms

Certain statements in this document may be forward-looking statements. Such forward-looking statements are subject to certain risks and uncertainties like regulatory changes, local political or economic developments and many other factors that could cause our actual results to differ materially from those contemplated by the relevant forward-looking statements. Vaibhav Global Limited will not be in any way responsible for any action taken based on such statements and undertakes no obligation to publicly update these forward looking statements to reflect subsequent events or circumstances. Investor Presentation May 2020 2

MD’s Message “The year 2020 began on an unexpected and a difficult note with the entire world coming to a standstill due to the spread of the COVID-19 pandemic. Economic activity, manufacturing operations, global supply chains have Commenting on Q4 & FY20 been disrupted and consumption patterns altered - impacting established frameworks both at macro as well as performance, Mr. Sunil micro levels. Agrawal, Managing Director, Vaibhav Global said: Now more than ever, our commitment to all our stakeholders remains un-wavered. Adapting rapidly to the new normal, we implemented best practices for the safety of our employees while ensuring business continuity. Stepping up to the situation, we realigned our business to meet customer needs through uninterrupted supply of essentials. As an expression of gratitude to frontline healthcare workers, we donated ~127,500 masks to hospitals / care homes. Extending support to the government, post announcement of the lockdown, VGL donated ~1.6 million meals to migrants and people in need through Akshay Patra in Jaipur, India. Overall, through our CSR initiative, the ‘One for One’ program, we have provided nearly 37 million meals to school children across India, US, and UK. I am glad to share that our global operations have been delivering on both societal as well as economic goals. On constant currency basis, Shop LC, US, marked a growth of 9% y-o-y and TJC, UK, marked a growth of 17% y-o-y in Q4FY20. Despite higher returns witnessed during the quarter, the Company reported strong profitability. We remain focused on strategic objectives of expanding the 4 R’s underlying business performance – widening R each, growing new customer R egistrations, improving customer R etention, and increasing R epeat purchases. Success on these parameters has resulted in expanding market share, higher margins, and strong cash flows. During the quarter, our Board of Directors approved a special dividend of Rs. 19.74 per equity share and recommended a final dividend of Rs. 7 per share. Going into FY21, we look forward to continuing our secular growth in the world where last mile delivery has become the ‘new normal’ . We remain confident about actualizing our business goals by delivering on our responsibilities to our stakeholders. ’ Investor Presentation May 2020 3

Covid-19 – VGL Response Customers Team - VGL Investors Community Several initiatives Continued focus on Donated ~1,27,500 masks Continued retail operations undertaken to ensure maintaining a healthy to hospitals/care homes in US & UK mental, physical and Balance Sheet across US, UK & India Promptly altered product financial well-being of our Cash and cash equivalents Offered to give away free offering to include over team of Rs. 257 crore as on masks to anyone who 250 essential items (hand Adhered to high standards March 31, 2020 cannot afford it sanitizers, face masks, food of safety / sanitation Focused cost rationalization Provided ~1.6 million supplements etc.) Smooth transition to Work- meals to migrants and Sustained pay-back in the Necessary precautions from-Home people in need through form of dividends / taken while delivering Akshay Patra in Jaipur, Weekly ‘All Hands Meet’ buyback (Rs. 72 crore India products calls where management buyback; Interim dividend addresses the team to of Rs. 7, Special dividend Provided respite through provide comfort, inspire of Rs. 19.74 & Final engaging confidence and allay dividend recommended of broadcasts/content concerns Rs. 7 per equity share) Investor Presentation May 2020 4

Business Continuity During Covid - 19 Global Supply Chain Retail Customers IT Support Robust regional supply chain - wholly Steady traction on retail platforms IT staff created a “Borderless owned subsidiaries/operations in key resulting from expanded product workforce” to support business globally sourcing geographies (India, China, offering, shut down of traditional retail, with no latency Thailand & Indonesia) increased media consumption Facilitated virtual meetings in a secured Temporary shut down in China balanced Undisrupted call center functioning - manner by efficiently managing inventory & work-from-home set up for inhouse Remote TV production and broadcast leveraging global supply chain - customer service team; auto-routing to solution built and validated - made Resumed operations on March 02, 2020 outsourced call centers; integration of available as a contingency plan Five9 software into our IVR system End-March lockdown in India resulted in Zero downtime for critical systems supported high traffic on the platforms temporary closure of operations – work- (Order Management system, Website, from-home facilitated wherever possible Delivered system enhancements at a Mobile and Production systems) – resumed partial operations on April high velocity to support business in 27, 2020 selling essential items that need special capabilities Sourcing infrastructure enabled prudent time to market of essential products Ancillary services like delivery services remained functional all through Processes set up for virtual pandemic at both US and UK. buying/sourcing Investor Presentation May 2020 5

Table of Contents Q4 & FY20 Financial Business 07 13 19 Background Financial Performance Performance Trends Details Investor Presentation May 2020 6

Business Background Details

Vertically- Shop LC and End-to-end B2C business model TV Homes accessed (*FTE) - 99 million integrated TJC are brands Significant geographical cost arbitrage Growing online presence fashion retailer with strong Proprietary TV home-shopping and e- Improving customer engagement metrics – commerce platforms customer base, retention rate, repeat on electronic customer Entire B2C sales is through credit cards purchases retail platforms visibility Omni-channel B2C retail presence in Professional management team with deep developed markets – unique achievement industry knowledge Strong Robust customer for an Indian Company management Strong and Independent Board with engagement Growing recognition of deep value global retail experience and governance fashion jewellery enables scaling to KPMG – Global Auditors adjacent categories Investments in customer interface, Every piece sold results in one meal for a Solid Exceptional production, warehousing facilities, supply school-going child infrastructure one-for-one chain, CRM & ERP Provided ~37 mn meals so far across Scalable model with limited capex backbone social program India, US and UK requirement Investor Presentation May 2020 8 *FTE - Full Time Equivalent

Adaptative Business Model FY20 FY16 Mobile sales contributed 60% of web revenue in FY20 Omni-channel customer has a higher lifetime value 19% 33% Cord-cutting in the US is addressed through increased outreach on 67% 81% the OTA platforms; deeper penetration in the OTT space FY16 FY20 Non-jewellery categories provides synergistic adjacency to our 9% 22% fashion jewellery portfolio at similar price points Helps target a larger wallet share 78% 91% Enables deeper customer engagement Effected quick turnaround in product offering to include essentials FY16 FY20 Launched ‘Budget Pay’ in 2016 offering products on EMI 8% 39% Low risk of bad-debts on account of auto-charge to customer 61% credit card & efficient collection systems 92% Note - B2C revenue breakup Investor Presentation May 2020 9