Urban Partnership Program I Social Sustainability Assessment Sandra - PowerPoint PPT Presentation

Urban Partnership Program I Social Sustainability Assessment Sandra Kdolsky Social Development Specialist World Bank Vienna office May 17 th , 2010

Objectives of the Social Sustainability Assessment • a participatory, city-specific assessment of citizen engagement and social accountability in service provision. • a framework for analysis of citizen engagement issues and including indicators/index to monitor and compare progress. • a people-led solution-identifying process leading to stakeholder- owned proposals for change .

Project Workflow ACTIVITIES City Profile & Dissemination FGDs and IDIs PSD Workshops Background Workshop OUTPUT FGDs and ICT Note (SA Research City Profile IDIs framework); Scenarios Action Plan template summary 3 key issues ANALYSIS Assessment of Findings in Identification of context of ICT Reflection on Inception Vulnerable and SA theories scenarios Groups and best practices

Study Team WB + Int. consultants + Local expertise World Bank Team Co-PLAN Coordinate/direct field teams, lead survey I2UD development, conduct institutional reviews, support drafting of city notes Literature review, support methodology development, SA Field Field Field Field Index development, Team Team Team Team harmonize field Skopje Prishtina BiH Durrës research, draft (Coalition recommendations (Archis (Ms. Elma (Co-PLAN) for and city notes Interven- Demir and Sustainabl tions/ Mr. Nenad e Develop- Prishtina) Galić) ment)

Citizen Engagement & Social Accountability • Increase knowledge and awareness • Strengthen integrity in public service • Identify needs of socially excluded groups

Social Accountability Index Concept • Start with a simple approach that can used as a part of a self- assessment . • A flexible set of questions within each dimension that can be revised to reflect different priorities. • Capture as best as possible both the availability of citizen engagement mechanisms and their effectiveness . • Can be used as part of a social accountability assessment and to monitor city progress over time. • Use of ICT is a cross-cutting theme.

Social Accountability Index 5 Dimensions PARTICIPATION OPPORTUNITIES ENGAGEMENT Indicators of Local Indicators of level of initiative Government ’ s openness to taken by citizens individually or citizen participation in decision collectively to take part in civic making. life. INFORMATION INFORMATION TRANSPARENCY ACCESS AVAILABILITY Indicators of the ability to make Indicators of how open local productive use of information. govt. to providing information related to local decisions FEEDBACK/MONITORING Indicators of the effectiveness of 2-way communication between citizens and their local governments

Social Accountability Index Overview of results Participation - Opportunities 5 4 3 2 Participation - Feedback Engagement 1 0 Transparency - Info Transparency - Info Access Availability Durres Skopje Banja Luka Sarajevo Prishtina Average

Citizen Engagement & Social Accountability Summary of City Action Plans Banja Luka Pristina Sarajevo Durres Skopje Web and SMS platform for Information Center Incorporating Social monitoring on governance Upgrade City Accountability in the transport structures, rights, Citizen Database Website City Development services for obligations and Strategy vulnerable services. groups Information Citizen Charter Local Community Desks on Participatory Budget Representation for and Calendar of Councils employment Disability groups activities Revitalization opportunities Monitoring as Public Fund for 48-hr response Upgrade City Upgrade City part of City Social requirement for Website Website Modus Operandi Entrepreneurship citizen queries

Urban Partnership Program II Proposed Social Sustainability & Citizen Engagement (SSCE) Package • Keep the successful workflow of the UPP I Social Sustainability Assessment . • Focus on useful/ existing citizen engagement mechanisms in cities and increase emphasis on social inclusion . • Expand the SSCE Package to reach a critical mass of cities in a phased approach, building on UPP I. • Integrate an opportunity to update/ implement City Action Plans of UPP I (technical assistance to five UPP I cities).

UPP II • MFSA New Going Forward… • UP municipali- ties to • SA participate • AC • Offer SA in addition UPP II Former to MFSA/UP/AC Solution municipalities which already have (UPP I) Package been implemented • TA for Former • Banja Luka municipalities (UPP I) with • Durres City Action Plan (Social Assess- • Pristina ment) • Skopje

Thank You! May 17 th , 2010