University Learning Center Division of Student Affairs W I L L W - PowerPoint PPT Presentation

University Learning Center Division of Student Affairs W I L L W W I L K I N S N S O N | | D I R E C TO R O R O F U N I V E R S I T Y L L E A R N I R N I N G N G C C E N T N T E R

ULC C MI MISSION ON To be a vital part of UNCW students’ education by providing: • Services based on the principle that quality learning takes place when peers work collaboratively, and “Awesome! I went in • A learning environment that differs from the with no confidence, but I left with a better classroom (high-quality individual, small-group understanding and and large-group student-led learning) confidence.”

ULC C SERVICE CES Ac Academ emic Ac Achievement Math Ser ervi vices Supplemental I Instru tructio tion Tutoring S g Servi vices Writing Ce g Center “I really enjoy getting to fully understand topics All services are free to any UNCW student. with the tutor’s help.”

What the U ULC D Does • Develop student knowledge • Develop academic success skills Critical thinking Problem-solving “My tutor was very Time management thorough and patient Writing when answering my questions.”

How W w We Do I It • Student-centered • Collaborative learning • Modeling success strategies • Low-stress environment “He has helped me re-learn writing rules, and the structure of my One-on-one, small group, large group, and online writing has improved a lot.”

Our T r Tutors • UNCW upper-classmen and graduate students • Faculty recommended • Maintain a minimum 3.0 GPA “My tutor and I really • Fully trained on the job connected well. There was a good balance of advice and encouragement.”

Tutor r Training • Nationally certified • All tutors certify within one full semester • 121 tutors certified last year “Mary was able to ease my mind about what seemed like a very daunting assignment.”

Academ emic Ho Hones esty • All tutors receive Academic Honor Code review • Trained to support without “crossing the line” • Students maintain ownership and “I like that (the tutor) asks me to solve the responsibility for their work problems first on my own.”

2017 2017-2018 2018 Academic Y Year • 5,27 272 s 2 students ULC Usage by Class (green bar); Graduate 32% 32% of a all Special / Post Senior stude udents & & 53% Senior of f freshm hmen n Junior • 30,4 30,405 v visi sits Sophomore (blue bar); ); Freshmen 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 Average o of Students Visits six v visits

2008 2008-2018 2018 Stude dent U Usage University Learning Center • 57% 57% Ten Years of Usage incr crease i in 35,000 students 31,111 29,781 29,916 30,405 28,300 30,000 Visits 26,069 25,176 25,000 22,244 • 71% 71% 17,780 20,000 17,154 incr crease i in 15,000 10,000 visi sits 4,820 4,948 4,808 4,579 4,579 4,154 4,023 3,353 3,219 5,272 5,000 Students 0 2008-2009 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015 2015-2016 2016-2017 2017-2018 Students Visits

Academi mic Achievem emen ent • AMP: Academic Mentoring Program • Study Skills • Academic Skills Workshops “The tutor is great and full of energy. I always learn a lot.”

Academi mic Achievem emen ent “Implementing everything I have gained through the mentor process will help me succeed in my future semesters.” “This is the greatest thing ever.”

Math S Servi vices es • Help with MAT, STT, PHY, CSC, & CHM courses • One-on-one appointments for select classes “She helped me • Study Sessions for select classes understand by not just helping me find the • Drop-in lab - no appointment answers, but more importantly understanding the needed problem.”

Supplemental Instru ructi tion • Student-led group review sessions • Targets historically difficult courses (BIO, CHM, ECN) “Danielle doesn’t lecture, but instead asks for what we personally • Drop-in sessions need help on and makes sure we understand it.”

Supplemental Instru ruction GPA – BIO 201 4 3.5 3 2.5 “Not only does it help, but I 2 enjoy going!” 1.5 1 0.5 0 no sessions 1-4 sessions 5-10 sessions 10-14 sessions 15+ sessions

Tutorin ing Ser Servic ices es • Content tutoring for most University Studies courses • One-time or weekly tutoring “I feel so • Spanish Study Lab accomplished after working with my tutor.”

Wri riting Center • One-on-one appointments • Submit papers online • Drop-in at the Writing Lab “Jamie helped me to find new ways to express my ideas.”

Online R e Resou ources es • Handouts & links for study skills, math, and writing • Asynchronous writing support • Synchronous tutoring (Zoom) “Definitely came out knowing more than when I came in!”