UK Power Networks Critical Friends 8 SPN 11 September 2014 John - PowerPoint PPT Presentation

UK Power Networks Critical Friends 8 SPN – 11 September 2014

John Owen, DNO Sales Manager, Siemens and Independent Chairman of SPN Panels Welcome from the Chairman 2

Safety and housekeeping • No planned fire alarms • Emergency exits • Fire assembly points • Toilets • Mobile phones • Data Protection - we record our findings and publish a report of the proceedings and our follow-up actions 3

Today’s Agenda 09:30 – 09:40 INTRODUCTIONS AND OVERVIEW OF PROCESS 9:40 – 10:10 KEY ELEMENTS OF UK POWER NETWORKS EMERGENCY RESPONSE • Our network • How we respond to emergencies • Our role under the Civil Contingencies Act 10:10 – 10:40 THE COMMUNITY RISK REGISTER AND OUR KEY RISKS • Black start and Rota Disconnection • Pandemic flu 10:40 – 11:00 COFFEE 11:00 – 11:30 LESSONS LEARNT FROM RECENT EMERGENCY RESPONSES 11:30 – 12:00 WORKING IN COLLABORATION WITH ORGANISATIONS 12:00 – 12:10 FLOOD MITIGATION PROGRAMME 12:10 – 13:00 Q&A SESSION 13:00 – 14:00 LUNCH

UK Power Networks team here today Brain Stratton Matt Rudling Head of Distribution Capital Director of Customer Services Delivery Colin Barden Bill D’Albertanson Head Network Operations - Emergency Planning Manager South East John Gibbs Eva Cahill Contingency Planning Manager CSR Manager

Bill D’Albertanson– Emergency Planning Manager Key elements of UK Power Networks emergency response

Transmission Networks There are four high voltage transmission networks in the UK. National Grid own and operate the transmission network in England and Wales The transmission networks act like the motorway system and enabling the bulk transfer of high voltage electricity (direct from large power stations) around the country.

Distribution Networks The electricity distribution SPN networks are regional grids that branch from the  2.3 million end customers national grids to deliver power to industrial,  8,200 sq. km service area commercial and domestic  37,000 km u/ground network users.  12,900 km overhead network  Transformer Capacity 24,000 The UK Distribution Network MVA Operators' (DNOs) regions are shown on the map right,  4,200 MW peak demand together with those of independent distribution network operators who are ENA members.

Distribution Networks NGT 400kV & 275 kV transmission Grid Entry Point Generation Grid Supply Point Distribution - 132kV & lower

Our Network 132kV 132kV 132kV 11kV 132kV 132kV 132kV 11kV 132kV 132kV 66/33/22kV 66/33/22kV Nationa National 400/ 400/230V Gri l Grid 230V d 400/275kV 400/275kV Industrial & 11kV Industrial & large 11kV large 25kV 25kV commercial commercial traction Traction supplies supplies 400/230V 400/230V Domestic & Small commercial

How we manage incidents Structure • Regions and areas Command and Control • Strategic, tactical and operational • Decision making at lowest possible level and communications to the highest appropriate level • Gold Liaison Officers • Senior managers with technical knowledge and operational experience Three Top Electricity Risks • H38 – Rota Disconnections • H41 – Total Shutdown • H45 – Regional Shutdown

Civil Contingencies Act • The Civil Contingencies Act, and accompanying non-legislative measures, delivers a single framework for civil protection in the UK. • Those in Category 1 are organisations at the core of the response to most emergencies - the emergency services, local authorities, NHS bodies • Those in Category 2 organisations are the Health and Safety Executive, transport and utility companies and are ‘co -operating bodies’ • Category 2 responders have a lesser set of duties - co-operating and sharing relevant information with other Category 1 and 2 responders.

Bill D’Albertanson– Emergency Planning Manager The community risk register and our key risks

Community Risk Register • The National Risk Register • This is the first step in providing advice on how people and businesses can better prepare for civil emergencies. • Community Risk Register • The Civil Contingencies Act 2004 requires emergency responders in England and Wales to co-operate in maintaining a public Community Risk Register • These are approved and published by LRFs, which include representatives from local emergency responders as well as public, private and voluntary organisations

Risks of terrorist and other malicious attacks Catastrophic 5 terrorist attacks 4 Attacks on Cyber attacks: infrastructure Attacks on Attacks on 3 - - - Infrastructure Smaller-scale crowded places transport system CBR attacks 2 Cyber attacks: 1 Data confidentiality Low Medium Low Medium Medium High High

Risks of natural hazards and major accidents Pandemic 5 influenza Coastal flooding - - - 4 Effusive volcanic eruption Severe space Other infections weather - - - diseases Major industrial Major transport 3 Low temps. and accident accident - - - heavy snow - - - Inland flooding Heatwaves Zoonotic animal Explosive volcanic diseases eruption 2 - - - - - - Storms and gales - - - Drought Public disorder Non-zoonotic Disruptive 1 animal diseases industrial action Between 1 in 20,000 Between 1 in 2,000 Between 1 in 200 Between 1 in 20 and Greater than 1 in 2 and 1 in 2,000 and 1 in 200 and 1 in 20 1 in 2

What can go wrong – the risks 21

NEP- Gas and Electricity Lead Government Department: Department for Energy and Climate Change (DECC) 22

Cyber Security  Guard Level Normal running  Cyber Threat – Guard Level Applicable in the event of imminent All UK Power Networks offices threats. Access restricted to locations Normal Running with defined operational roles and Control System processes that rely on control systems, Operational Sites including essential 3 rd parties.  Control System Significant Cyber Threat – Guard Control System Core Sites Level VPN users Control Serious cyber threat or incident that Rooms ONLY appears to come from outside the 3x Sites -----Guard-----Levels----- company or unexplained switching     Overflow occurs on the power network. Access Core System Call IT Centre restricted to core control system Interfaces Support IT Support users. VPN users  Major Cyber Incident – Guard Level Field Engineer mobile access Applicable in the event of a major cyber attack such as a virus outbreak Third Party spreading across the UK Power Service Providers Networks network. Access restricted to Control Rooms ONLY. Corporate Data Centres

Brian Stratton – Head of Distribution Capital Delivery Lessons learnt from recent emergency responses

Severe weather events – Winter 2013/14 10 weather alerts 10 system emergency prepares 3 full system emergencies St Jude’s Christmas Valentines 27 23 14 October December February 2013 2013 2014

Faults during severe weather events Number of Restoration Event affected Time customers October 27 626,000 5 days 2013 December 23 322,000 7 days 2013 February 14 236,000 2 days 2014 Automation and remote control allowed good initial restoration

Storm industry reviews Two External reviews completed • DECC • Ofgem Areas of improvement identified • Robust resourcing in place • Early determination of storm impact • Providing customers with accurate information

Supply Restoration Strategy Monitoring Post Storm and Supply Assessment Restoration Pre Storm Planning and Mobilisation

1. Monitoring and Assessment

Assessing the weather risk! Weather Alerts System Emergency Watch System Emergency Warning (Prepare)

Assessing the potential impact! SPN 60mph 65mph 70mph 75mph 80mph 34 65 118 218 362 HV 50 123 180 339 562 LV 57 107 146 255 408 SP 25198 57942 83216 154825 254939 Customers 6471 14706 21294 39706 65294 Calls 29 74 88 171 294 24hrs 15 37 49 88 147 48hrs 10 22 33 59 103 72hrs 7 18 25 44 74 96hrs 31

2. Pre Storm Planning and Mobilisation

Planning and mobilisation Incident Management Team Restoration Support Resources Systems Internal & Scouts ext. Comms Strategic Team Call centre & Welfare overflow Safety & Logistics inductions Tactical Teams Emergency Site Teams Generation Resource Centres

Systems, facilities and network preparations Operations and Call Centre Tactical Centres Emergency Resource Centres Wider Call Taking Overflow Centres • Returning critical network to service • Cancellation of planned works

Resourcing and mobilisation North, East, West and South Aid Consortium (NEWSAC)

3. Post Storm Supply Restoration

Storm has passed through regions • Automation & remote control • Key site switching where safe • Global Customer Restoration Time EPN - Percentage Customers Restored 100% 80% 60% 40% 20% 0%

4,427 separate faults and 630,340 customers off supply!

Damage assessment & making safe

Supply restoration hierarchy EHV HV

Colin Barden – Head Network Operations - South East Working in collaboration with organisations to respond to emergencies