TOOTLIPS FOR AFRICAN Identifying content types and expression - PDF document

15.03.2017 • What is DHIS2 • Demo of tracker capture • Fieldwork TOOTLIPS FOR AFRICAN • Identifying content types and expression HEALTH WORKERS formats for tooltips • Finding effective tooltips Helene & Mari • Questions suggestion, analytic tools • Summing it up WHAT IS DHIS? Try the demo-server • Generic software package https://play.dhis2.org/demo/ Username: admin Health Information System (HIS) • Password: district Flexible OR • Download the android app • Open source from playstore • Configurable in the web browser Username: android Password: Android123 • Several apps • We have used Tracker Capture android app • Demo of Android • Antenatal care app www.dhis2.org 1

15.03.2017 FIELDWORK • Our goal is to increase the number of correct data entry by providing effective tooltips • Three field trips • Four countries • Malawi, Ethiopia, South Africa & Kenya • The car (we also took a short trip to Mozambique & Swaziland) WE ALSO BOUGHT A PUPPY!!! Through the car window For 1500 kwacha 20 NOK!!! (We do not recommend doing this) 2

15.03.2017 IDENTIFYING CONTENT TYPES & EXPRESSION FORMATS • Interviews with researchers within Health Information systems • T o gain experience of what health workers might struggle with Data Normal Treatment explanation element vaues Diastolic bood Diastolic blood If blood Diastolic blood pressure pressure pressure is too pressure is the should be high do the minimum between 60 following blood pressure and 80. «……» EVALUATION OF CONTENT TYPES • Walkthrough of the app with a case/scenario • Questionnaire • Interviews asking them why they chose their answers 3

15.03.2017 EXAMPLE OF CASE QUESTIONS-SUGGESTION - IN ORDER TO INTRODUCE THE APP MODIFIED QS • The evaluation aimed at finding out how users managed to open and understand the tooltips in an application • Including sitting with them helping them when stuck • Continouse analysing the users ’ understandings, misunderstandings and mistakes • The participants are welcome to ask questions 4

15.03.2017 EVALUATING THE CONTENT TYPES - RESULTS Content type Average, 1 (best) – 4 (worst) 1 Normal values, text 1,79 2 Explanation 2,38 3 Normal values, Illustration 2,44 4 Treatment 2,85 ( Wilcoxon’s sign rank) FINDING EFFECTIVE TOOLTIPS - A FIELD EXPERIMENT • Experiment over two weeks • Configured two programs in DHIS • T ook the two most preferred content types from our previous study • Normal values & explanation • Created a booklet with 22 cases • Used screen recording tool called UXcam. 5

15.03.2017 POST-INTERVIEWS • Aiming to get a better understanding of their use of the tooltips and general thoughts of the entire experience • The booklets made it easier for the informants to discuss thoughts and ideas VIDEO DEMONSTRATING SUCCSESFULL TOOLTIPS “Correct data entry in this case are c-section and stillbirth of unknown timing ” 6

15.03.2017 ANALYSIS RESULTS FROM FIELD EXPERIMENT • Explanations has more successful tooltips and a faster increase 7

15.03.2017 RESULTS FROM FIELD EXPERIMENT • Explanation gives more correct answers • Normal value increase faster in correct answers • Normal value has a significant increase, explanations do not CONCLUSION -DO TOOLTIPS HAVE AN EFFECT ? • Participants showed improvement • Difference between explanations and normal values • Interview revealed that the participants learned from the tooltips 8