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OPENING THE LINES OF COMMUNICATION Today and Tomorrow HEARING LOSS TECHNOLOGY TODAY AND TOMORROW Laura E. Plummer, MA, CRC, ATP Outreach Services WESP-DHH for the D~r a.nd ~rd of Hca r,n,1 OBJECTIVES Identify signaling and environmental


  1. OPENING THE LINES OF COMMUNICATION Today and Tomorrow HEARING LOSS TECHNOLOGY TODAY AND TOMORROW Laura E. Plummer, MA, CRC, ATP Outreach Services WESP-DHH for the D~r a.nd ~rd of Hca r,n,1

  2. OBJECTIVES Identify signaling and environmental awareness technology for Individuals who are deaf or hard of hearing Identify the functions of a telecoil, blue tooth and assistive listening devices Increased knowledge of technology used for education and employment for people who are deaf and hard of hearing W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  3. HEARING AIDS • Sizes or Styles • Features or Functions • Accessories -- lP TE DC HC. ~•ntfll l l: W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  4. FEATURES / FUNCTIONS • TELECOIL • PROGRAMS • DIRECTIONAL MICROPHONE • BLUETOOTH W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  5. TELECOILS Telecoil (t-coil) – A telecoil Telecoil (T) Only: No other sounds (or t-coil) is a small coil of wire inside a hearing aid Telecoil/Microphone that is designed to pick up (T/M): Telecoil and a magnetic signal. Microphone combined W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  6. TELECOILS W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  7. TELECOILS • Position Matters • Activated by switch or (horizontal vs vertical) program button • “Most” hearing aids and • “Doubles” what the cochlear implants hearing aid can do • Size Matters! • Also known a telephone or t-switch W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  8. TELECOILS WORK WITH • Telephones Must be in • Neckloops “ manual mode ” • FM Systems not automatic • Looped Facilities W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  9. TELECOIL MISHAPS • Not installed in the hearing aid = Some, but not all can have it installed • Not activated by the audiologist or hearing instrument specialist = If installed it can be activated • Automatic Setting = Can be reprogrammed to be manual • No training on what it can do = Get informed W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  10. BLUETOOTH • An option for some hearing • Pairs the hearing aid, via aids streamer, to phones or audio devices • Requires a “streamer” (in most cases) • DOES NOT REPLACE THE NEED FOR A TELECOIL INCHES -- - --- -- -- ~ 30FE.ET I!!!!/ =scon,~ Eo,o DH H .....,.,,.m 11on:a1s..-..c .. & WE~~ :, dciHanng AzTap July 2018 f or the Ou it

  11. STREAMERS • Remote control • A “go between” device • Proprietary connection to the hearing aid W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  12. PHONES AS STREAMERS Smartphone App becomes the “streamer” for remote control functions and Bluetooth communication https://www.apple.com/accessibility/iphone/hearing/ ' I - - I I -·· TRU LINK W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  13. ASSISTIVE LISTENING Personal amplifiers FM Systems Loop Systems Streamer ad-ons W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  14. EAR PIECES W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  15. NECKLOOPS W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  16. PERSONAL SOUND AMPLIFIERS • 15-28dB Amplification • “Over the counter” • Telecoil and BT models • Over-the-counter hearing aids W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  17. ASSISTIVE LISTENING DEVICES – HARD WIRED • Single Unit listening device • One to one settings, in the car, television • Several headset options (headphones, earbuds, neckloop) • Pocket Talker • $15 - $425 W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  18. ASSISTIVE LISTENING DEVICES – PERSONAL FM • Transmitter and Receiver • Loop and PA systems • Can travel from room to room / • Multiple microphone and through walls headphone options for the most • Wireless listening for churches, flexibility schools, theaters dt W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  19. LOOP SYSTEMS • Entire area or room is looped • Telecoil mode in the hearing aid will pick up the sound signal • Telecoil users – no need for a receiver “box” • Non-telecoil users will need a receiver “box” HEARING LOOP INSTALLED Switch hearing aid to T-coil W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  20. ASSISTIVE LISTENING DEVICES – INFRARED • Consist of two parts – transmitter and receiver • Generally used for television or movie theaters • Must be in “direct line of sight” AzTap July 2018

  21. APPS - LISTENING AzTap July 2018

  22. COMMUNICATION OPTIONS • Handwritten notes • Sign Language Interpreting • Typed notes (laptop, Ubiduo, • CART Communication iPad) Realtime Translation • Text Messages • Caption Services • Instant Messaging • Relay Services • Email • Video Interpreting • Fax • Video Relay • Apps W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  23. TELEPHONE ACCESS • In-Line Amplification • Captel • Amplified Telephones • Large Print Captel • Voice Carry Over • Web / Mobil Captel • Phone line extenders • Telebraille • Cellular options W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  24. TELEPHONE ACCESS • Landline phones must be hearing aid compatible and they connect to the telecoil when the receiver is placed next to the aid • Some need an added magnet to make the signal stronger (rare) • Neckloops can be plugged into landlines or cellphones • Bluetooth Neckloops can be paired with cell phones AzTap July 2018

  25. - SPEECH --- ·- - • 8ASS M D TRE:8U: -· - tl.tltt •-..c-""• .. !1....... CXMII" . -.:c:...""'I:'"" "" I nP.lOIJl£hC''r 0DW,,_L14J.A.I~ ft 0 MA .JC - - VOLU W i: 0 You un .... toC..lff" -,0 Re <td C~1.l Ol 'II --- we ..,;.."" -::::- E3 t Caption S orvlc.e ..... , / W'11Konsrl EGIQOCMQl ~,u Provam 0 , , &WESP-DHH ...... ,/ ..... .. -·· - ·· · 0 f or the Oaf il nd HMd ol Heanng

  26. CAPTION PHONES • Analog only • Analog/Data AzTap July 2018

  27. CAPTION SERVICES • Web based captions • Caption apps AzTap July 2018

  28. RELAY SERVICES • Phone or internet • Video Remote based services Interpreting (VRI) • Video Relay (VRS) • Fee based sign • Free language interpreting AzTap July 2018

  29. ~ -~ . ···· · -~ -· ~ • • • • ,I"';"\ • • • - :2 . ln!Brpi"ete r s_pea.k:s lo - 1 • Deaf uso r s i gns to . .. - 1'\...:..,,) .. _ .... .. -· .. ~ _ tha hearing U$1JJ lhv 11">1arpnilrair - .. ""=-.. l""n'\ __ ••• •• l"'"'7'\ _. • • 41. lm orpe l or Signs to ...-. , 3. H ~anng user ·· ·-· ~ ... -· wsor • • • • - • ~ .. ...... speaks lo l nterpre1or- W'11Konsrl EGIQOCMQl ~,u Provam &WESP-DHH f or the Oaf il nd HMd ol Heanng

  30. AzTap July VRS VS VRI 2018 Video Relay Services Video Remote Interpreting • Telecommunications Based • Fee Based • No Cost • Provides INTERPRETING services • Videophones, computer based or • Brings the interpreter into the room smartphone/tablet apps Videophone, computer based • Used to make or receive or smartphone/tablet access TELECOMMUNICATION S from one location to another

  31. ELECTRONIC COMMUNICATION Cellular / Text Skype / IM / Hangouts Video Relay Video Interpreting AzTap July 2018

  32. CART Remote CART In-Person CART AzTap July 2018

  33. SIGNALING • Central Alert • Silent Call • Sonic Alert • Alertmaster Telephones, doors, babies, motion, smoke, carbon monoxide, weather alerts, emergency vehicles, room noise W'11Konsrl EGIQOCMQl ~,u fll-osr,lm & WESP-DHH AzTap July 2018 f or the Oaf il nd HMd ol Heanng

  34. I " ,

  35. SMART TECHNOLOGY AzTap July 2018

  36. COMPUTER ACCESS Microsoft Accessibility Apple Accessibility Visual Alerts/Notifications Facetime Captions (instructions) iMessage Sound Settings Captions Hearing Loss Tech Resources Screen Flash Sound Settings Microsoft Accessibility Guide Apple Accessibility Guide

  37. COMPUTER ACCESS Google Access Apps Browser Extensions Outreach Apps Handout Captions Tina Childress Handout Alerts/Notifications Hangouts Google Accessibility Guide

  38. APPS HANDOUT

  39. APPS AzTap July 2018

  40. NOT TECHY TECH

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