The Future Defence Infrastructure Services Programme FDIS Industry Supplier Briefing Tidworth Garrison Theatre Friday 11th May 2018
The Future Defence Infrastructure Services Programme Mr Jon Hewlett FDIS Programme Manager DIO Delivery Continuity Team
Some background on DIO • DIO plays a vital role in supporting our Armed Forces by building, maintaining and servicing what the men and women who serve our country need to live, work, train and deploy on operations. • We are part of the MOD and acts as its Delivery Agent responsible for: • Advising on how its Customers’ infrastructure requirements can be met; • Acting as the Infrastructure SME and Technical Authority , providing strategic and tactical advice and assurance across the estate; • Maintaining the Single Source of Authoritative Data (condition, utilisation, cost, etc.) for the whole estate; • Stewardship , safeguarding the integrity of the Defence estate and infrastructure.
Our Vision That DIO will become an expert estate services business, focused on delivering: • A Better Estate – using asset information and professional skills to help our customers make important infrastructure decisions. • A Better Service – serving our armed forces customers every day in order to make the 'lived experience' better and ensure safe management and delivery of military infrastructure. • A Better Business – becoming a centre of excellence for estate expertise, information and advice in order to improve how we manage contracts and empower our people.
DIO Delivery Continuity Team • Part of the of our Chief Operating Officer’s (Geoff Robson) Customer Delivery team. • Helen Taylor (Head DCT) is responsible for conducting strategic analysis and review of DIO’s future contract requirements to develop recommended delivery options. • These recommendations are then converted into effective and efficient enabling contracts for FM and other estate services. • Portfolio of programmes and projects: Future Unarmed UK Capital Hestia Overseas RLAP FDIS Guarding Projects Procurement DCT – Delivering Strategic Solutions
Future Defence Infrastructure Services Programme • The FDIS Senior Responsible Owner (SRO) is the DIO Regional Delivery Director, Richard McKinney. • The Programme has considered how Facilities Management (FM) on the UK Defence estate will be delivered once the current generation of contracts come to an end. • This included all Hard FM and Soft FM services required to maintain and support operational outputs and capability. • Existing contracts included ‘in scope’ are the four Next Generation Estate Contract (NGEC) Regional Primes, the National Housing Prime, the National Training Estate Prime, the US Visiting Forces Prime and the seven HESTIA Regional contracts. • FDIS covers all sites and establishments on the UK Defence estate, except those with long-term contracts already in place (e.g. Main Building PFI, naval base contracts,etc).
The Programme’s Recommended Approach • Hard and Soft FM services should be kept separate • FDIS will be delivered in phases: • Tranche 1 will replace the current Hard FM arrangements i.e. the NGEC contracts. • Tranche 2 will consider the replacement of the Soft FM arrangements i.e. the Hestia contracts. • The FDIS Programme will use the new Crown Commercial Services FM Marketplace as it ‘route to market’. • There should be a staged implementation of the Regional FM contracts.
The FDIS Contracting Model Accommodation Accommodation Hard FM Hard FM SW Maintenance Maintenance Central SW Central National National Training Accommodation Management and Accommodation Accommodation Management FM services Hard FM Scot Maintenance Maintenance Hard FM SE & NI SE Scot & NI Built Estate Accommodation Training Estate Four regional Hard FM contracts. A National Accommodation Management A National Training These contracts are being contract providing a common user Management contract designed with greater flexibility in experience and delivering customer, providing a common user mind to enable funding flows & occupancy and void management services. experience for the support different capability allocation and use of the requirements across TLBs. Four regional Accommodation Maintenance training estate. Supporting The contracts will be designed contracts that ensure statutory and Hard and Soft FM services with the flexibility to deliver non- mandatory compliance of SFA estate and will be included in this core services and works to the undertake reactive and planned contract where they Accommodation and Training maintenance and void preparation services. directly enable training estates. estate availability and use.
The FDIS ‘route to market’ FDIS Contract Model Housing Housing Hard FM Hard FM SW Maintenance Maintenance Central SW Central National Training National Housing Management and Management Housing Housing FM services Hard FM Scot Maintenance Maintenance Hard FM SE & NI SE Scot & NI Housing Housing Defence FM Lot Single Maintenance Lot TBC Management Lot 3 in Phase 2 of FM procurement 2B in Phase 2 of 2A in Phase 2 of Marketplace through CCS FM Marketplace FM Marketplace Crown Commercial Services FM Marketplace • National Training Management contract in a subsequent lot. • Managed through CCS framework procurement procedures. • DIO will call-off contracts once suppliers have been awarded places on the framework.
Key Programme Milestones Initiation of Procurement – Phase 2 CCS OJEU Summer 18 released Winter 18 DIO call off contract tender initiated Winter 19 Main Gate Business Case approval / contract award Contract In Service Date – Region 1 Regional FM Spring 20 contract, Regional Accommodation Maintenance and National Accommodation Management contract.
The Regional Defence Estate Mr Andy Honnor Head – South East Region and PFIs
Challenges
Our Challenges
Regional Delivery Regional Delivery Director Richard McKinney SE, PFI & Utilities - Andy Honnor SW & Reserve Forces and Cadet Associations - James Crosfield Central - Jason Day Scotland and NI - Moira Hassel
Key responsibilities Delivered in partnership with our suppliers • Regional Compliance – manage statutory compliance within the region. • Regional Delivery – deliver projects, facilities management and disposals to meet operational requirements and sustain defence capability. • Customer Delivery – support the definition and delivery of customer TLB programmes of work. • Data stewardship – ensure estate information is accurate, maintained to the required standards and kept up to date
Funding delegation to the Front Line Commands What isn’t changing What is changing The responsibility for infrastructure DIO will continue to be the principal requirement definition will transfer to infrastructure delivery agent for TLBs the TLBs. on behalf of Defence TLBs will have accountability to DIO, subject to agreed thresholds and prioritise and endorse maintain and business rules, will continue to sustain activities. commission low value works orders. DIO will no longer make investment DIO will continue to provide technical decisions but will support customer and commercial scrutiny of business TLBs to do so through effective cases and advise on VFM. planning, provision of data and information. DIO will have the ability to flex RDEL DIO will continue to procure, manage funding across fixed, variable and and assure estate delivery contracts priority based funding costs with the on behalf of Defence. agreement of the respective TLBs. Note: FY1819 – transition year. Full delegation from April 19.
Organisational Roles and Responsibilities Customer TLBs Delivery Agent (DIO in collaboration with its suppliers) Defines TLB infrastructure strategic Delivers services, including project delivery requirements to support delivery of Defence and facilities management, to Performance, capability: Cost and Time standards: • • Manages Infrastructure impact on Awards and manages contracts with Capability Risks; suppliers; • • Develops and maintains a TLB Advises Customers on Business Case Infrastructure Management Plan and deliverability • Command Infrastructure Delivery Plans Develops and agrees CIDPs with all (CIDP) with the Delivery Agent; Customers; • • Act as SRO and Head of Establishment; Commits expenditure within delegation and • Approves Business Cases within as authorised by Customer; • delegation; Holds its Customers to account for delivery • Authorise Delivery Agent expenditure; of their commitments against the agreed • Holds Delivery Agents to account for CIDPs; • delivery against the agreed CIDPs; Supports Infrastructure Expert in the • Accepts infrastructure products and assurance and stewardship roles. services.
The importance of Supplier Relationship Management
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