C ORPORATE P RESENTATION ACT Corporate Presentation FY2020
O VERVIEW IT 1988 450+ 1,750+ $50,000,000+ System Integrator Foundation Employees Customers Revenues FY2019 Cisco; Dell; HPE; HP Inc; Oracle; VMware ISO 9001:2015 Egypt; UAE; France; Australia Strategic Alliances Quality Certification 5 Worldwide Offices ACT Corporate Presentation FY2020
C ORPORATE S TRUCTURE ACT Corporate Presentation FY2020
P URPOSE ACT is amongst the first true believers of Information Technology in Egypt . This remains to be our manifesto for progression and the essence of our strategy . We exist to unleash possibilities to our customers through technology solutions and services. ACT Corporate Presentation FY2020
P URPOSE Our Vision – The first-choice technology partner for the industries we operate in. Our Promise – Deliver the right IT solutions and services to our clients to enable them to achieve their business goals effectively and efficiently. ACT Corporate Presentation FY2020
T IMELINE 1988 1990 1994 1997 1999 2000 2001 2002 2005 2008 2010 2012 2014 2015 2016 2017 2018 2019 Paris, France MIDDLE EAST HUB Doha, Qatar Dubai, UAE Riyadh, SA ACT Corporate Presentation FY2020
T IMELINE 1988 ACT Corporate Presentation FY2020
Q UALITY M ANAGEMENT • ACT is committed to provide high quality products, services and integrated solutions that are safe, effective and applicable with statutory and regulatory requirements . • ACT deploys Business Continuity Management measures on operational and management practices to promote a culture of resilience and ensure acceptable level of delivery of key services to its customers. • ACT operates through project management standards such as PMP, Six Sigma, and PRINCE2. ACT Corporate Presentation FY2020
T EAM S TRUCTURE Technology Enterprise Hospitality Hospitality Operations Commercial Commercial Services Corporate Corporate Corporate Corporate Corporate Human Capital Finance Governance Strategy Marketing ACT Corporate Presentation FY2020
R ESOURCES C APABILITIES 450+ Employees Certified Engineers ACT Corporate Presentation FY2020
S OLUTIONS P ORTFOLIO Business Applications Digital Transformation Solutions Information Technology Systems Data Center Solutions Extra Low Voltage Systems Structured Cabling Systems ACT Corporate Presentation FY2020
S ERVICES P ORTFOLIO Planning and Design Implementation and Installation Support and Warranty Consultation Training Service Level Agreements (SLAs) Services Services Managed Services Outsourcing Services Project Management ACT Corporate Presentation FY2020
S ERVICES P ORTFOLIO Configuration Troubleshooting On-Premise and/or Remote Support 8x5 NBD Support 24x7 Support CTR The most cost effective service level Advanced replacement parts on a This service indicates that there is a which provides 8 hours a day 4-hour response basis 24 hours per Call-To-Repair committed repair across 5 days a week fault reporting day, and 7 days a week, including SLA for a specific time not justa where hardware replacement is on technology vendors observed regular response. the Next Business Day (NBD) after holidays fault diagnosis. ACT Corporate Presentation FY2020
S TRUCTURED C ABLING • We deliver cabling and connectivity products that integrate voice, data, video, and various management systems over one converged IP Local Area Network designed, installed, and tested as per TIA/EIA standards. • The system comprises horizontal and backbone solutions composed of different copper and fiber cables types and categories. SYSTEMS Passive Infrastructure Fiber Optics Systems ACT Corporate Presentation FY2020
E XTRA L OW V OLTAGE • We deliver integrated and seamlessly inter-operable systems , sharing the same structured cabling infrastructure based on open standards and customizable to every business needs. SYSTEMS Light Current Solutions ELV Security Solutions ACT Corporate Presentation FY2020
D ATA C ENTER • We deliver a wide range of efficient and reliable data center infrastructure solutions that can be combined, from site and IT infrastructure to private cloud data centers and service models such as ITaaS (IT as a Service) and DCaaS (Data Centre as a Service). SOLUTIONS Enclosures & Power Distribution Alarm and IT Cooling Accessories & Power Backup Monitoring Fire Detection and Data Center Data Center Micro Data Center Suppression Containers Security ACT Solutions & Services Catalog FY2020
I NFORMATION T ECHNOLOGY • We offer complex network, software, hardware resources and services required for the existence, operation and management of any enterprise’s IT environment. SYSTEMS Endpoint Devices & Systems Compute Software Servers & Systems Converged Hyper-Converged Infrastructure Infrastructure Data Storage Networking & Connectivity ACT Corporate Presentation FY2020
D IGITAL T RANSFORMATION • We put smart to work . Although that technology today is smart, you have to know how to apply it, train it, trust it, and make it secure. • We support you to unlock the power of data with Cloud, AI and IoT to improve software and systems engineering, and advance your digital transformation. SOLUTIONS Cloud & Internet of Things Industry Data Virtualization ( IoT ) 4.0 Security Artificial Application Big Data Intelligence ( AI ) Performance Management ACT Corporate Presentation FY2020
B USINESS A PPLICATIONS • To advance, you need to put innovation at the heart of your applications , but finding a practical path to doing so is not an easy task. • Our approach to application services helps you to reinvent your enterprise application portfolio , making use of emerging technology and building with speed and agility to enable you to meet business needs. APPLICATIONS Human Enterprise Financial Performance Hospitality Resource Resource Management Management Management Management Planning ACT Corporate Presentation FY2020
T ARGET I NDUSTRIES Aviation Banking Education Defense Government Healthcare Hospitality Manufacturing Oil & Gas Real Estate Technology Transportation ACT Corporate Presentation FY2020
F OOTPRINT 750+ Enterprise Clients 1000+ Hospitality Clients 1,750+ Clients in Egypt ACT Corporate Presentation FY2020
F OOTPRINT 1,000 Projects + in rest of the Middle East, Europe, Africa and Asia ACT Corporate Presentation FY2020
C USTOMER E XPERIENCE • ACT aims to deliver an unmatched customer experience to achieve genuine customer satisfaction. Customer Value Management • 24/7 Service Desk • Short Number: 19488 Customer Experience • 25+ support agents well equipped to provide the necessary activity to manage Customer Customer Insights Care our customers. ACT Corporate Presentation FY2020
B USINESS P ARTNERS ACT Corporate Presentation FY2020
E NTERPRISE C USTOMERS ACT Corporate Presentation FY2020
G OVERNMENT C USTOMERS MINISTRIES Communication and Aviation Education Information Technology Electricity Foreign Affairs Interior Investment and State for Administrative Development Trade & Industry International Cooperation ACT Corporate Presentation FY2020
D EFENSE C USTOMERS SECURITY & DEFENSE Armed Forces Engineering Authority General Intelligence Directorate Ministry of Defense and Military Production Military Intelligence and Reconnaissance Administration ACT Corporate Presentation FY2020
H OTEL C USTOMERS ACT Corporate Presentation FY2020
F&B C USTOMERS ACT Corporate Presentation FY2020
L ET ’ S G ET IN T OUCH C USTOMER E XPERIENCE Contact Us Contact Center 19488 for Sales | Technical Support | General Enquiries Sales sales@act.eg Customer customer.experience@act.eg Address Headquarters KM28 Cairo Alex Road, Building #B92-A13, Smart Village, Giza, Egypt Middle East Office Dubai Outsource City, Building #7, Dubai, UAE Europe Office 25 Place De La Madeleine, 75008, Paris, France Australia Office Suite 42 23 Narabang Way, BELROSE NSW 2085, Australia Digital Platforms Website www.act.eg LinkedIn Advanced Computer Technology (ACT) Facebook Advanced Computer Technology (ACT) ACT Corporate Presentation FY2020
ACT Corporate Presentation FY2020
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