Texas Energy Center September 2014 Confidential
Berkshire Hathaway Energy Quick Facts (2013) • Berkshire Hathaway family of companies • $12.6 billion in revenues and $70 billion in assets • Approximately 34,000 MW of generation capacity • 8.4 million electric and natural gas customers worldwide • Electric portfolio consists of 11 billion kWh’s or 2.1 gigawatts • 19,700 employees • One of the largest renewable energy portfolios • Assets include transmission, distribution and generation • Served customers in deregulated markets since 1999 • Served customers in regulated markets for over 140 years Confidential
Berkshire Hathaway Energy Subsidiaries Confidential
MidAmerican Commitment to Service Confidential
MidAmer erican an A Advantag tage • Excel ellent ent Billing ng Record – 98% accuracy • Custome omer S Service – 96% referral rate • Multip tiple e Payment ent Options ns: EFT, check, online check and credit cards – • Market et Resources: s: – Market updates – Bull Bear Report – Dedicated account management Confidential
MidAmer erican an A Advantag tage • Energy gy Manage ager Assistant tant – Online tool to assist customers in meeting their energy management goals. – One-stop shop for quick and easy access to usage, billing and market data, giving customers instant access to the information needed to make timely, informed energy-purchasing decisions. – EMA is a free service available to all MidAmerican customers as part of MidAmerican’s extended service commitment. Confidential
MidAmeri rican n Advantag tage • Education on/T /Tool ools – Daily wholesale price indicators and trend charts for a high-level pulse on market movement. – Bull/Bear Report: a bi-weekly report published by MidAmerican’s trading department summarizing key factors driving the energy market. • Custo tomized ed B Billing ing – Summary Invoicing Available – MidAmerican can customize the invoice to meet the customer’s personal needs. – Accounts can be segmented into individual cost centers for ease of cost allocation. • Add/Deletes tes – Add/Delete language is part of the negotiated agreement with Van Brunt & Associates – Add/Deletes only take an email from the customer Confidential
Residential Affinity Program Confidential
Over erview ew • Value added option as part of MidAmerican’s service platform • Residential program available to ISD’s members and supporters • Ideal for PTA, Booster Clubs, etc. • Designed as a fundraising mechanism for your district or specific program • Customers enroll online under a unique URL for automated tracking Confidential
Benefi efits ts Distric ict • – $25 donation per residential signup that is paid out monthly Memb ember • – No enrollment/sign-up fees – No monthly minimum usage fees – Additional 1% discount for enrollment in MidAmerican’s Automatic Payment Plan – Early termination fee: $20/month remaining – Budget billing and credit card payment options available Confidential
Marketi eting • The residential offer is marketed through your organization’s current marketing channels – Website – Email/text distribution lists – Displays, booths, conventions, etc. • MidAmerican will assist in providing marketing materials – Posters/flyers – Point of contact displays/handouts • Weekly reporting of enrollment statistics • Individual customer data is not released due to privacy/confidentiality provisions Confidential
Enrollmen ent P t Process • Unique URL defaults to your organization’s program page • Customer completes enrollment screens with contact information, account information and start date • Customer immediately receives an email confirmation • First bill approximately 30 days after enrollment Confidential
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