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Tenant Relocation Assistance Services Request for Proposals (RFP) - PowerPoint PPT Presentation

City of Los Angeles Eric Garcetti, Mayor Housing and Community Investment Rushmore D. Cervantes, Department (HCIDLA) General Manager Tenant Relocation Assistance Services Request for Proposals (RFP) Mandatory Proposers Conference Friday,


  1. City of Los Angeles Eric Garcetti, Mayor Housing and Community Investment Rushmore D. Cervantes, Department (HCIDLA) General Manager Tenant Relocation Assistance Services Request for Proposals (RFP) Mandatory Proposers’ Conference Friday, April 21, 2017

  2. 2 Agenda o Introductions o RFP Specifications o General RFP Information o Proposal Package o Questions and Answers

  3. 3 DISCLAIMER: This PowerPoint presentation includes brief descriptions of the RFP specifications and requirements but does not fully elaborate on all required elements. Proposers are responsible for ensuring that their proposal is complete and accurate according to the information and requirements contained in the full RFP.

  4. 4 RFP SPECIFICATIONS Tenant Relocation Assistance Services

  5. 5 Services Solicited (RFP page 2) This RFP seeks to solicit qualified housing relocation contractors to develop and carry out successful tenant relocation assistance services. The contractors will assist eligible displaced tenants in planning for and fulfilling their long-term housing needs.

  6. 6 Scope of Work (RFP pages 2-5) 1. Contact the tenant to ensure they provide the information required in order to make the assessment on the amount of relocation fees due to the tenant. 2. Provide a maximum of five hours of relocation services to eligible tenants referred by the City. 3. Relocation assistance services such as developing personal action plans to assist tenant in search for new housing.

  7. 7 Scope of Work (RFP pages 2-5) 4. Provide additional relocation assistance services in increments of up to three hours. 5. Attend a minimum of three hearings, one workshop, and training sessions required by HCIDLA . 6. Possess a strong knowledge of the Los Angeles Municipal Code sections that pertains to relocation assistance.

  8. 8 Scope of Work (RFP pages 2-5) 7. Meet with HCIDLA staff on a quarterly basis. 8. Prepare and deliver monthly status reports to HCIDLA on the progress of assistance services provided to each tenant. 9. Allow HCIDLA to review Contractor’s records and files on-site and upon request. 10.Create clear, accessible, and user-friendly materials in both English and Spanish.

  9. 10 Eligible Proposers (RFP page 5) Proposals will be accepted only from individuals or organizations that meet the following criteria. Proposers must: • Be qualified to conduct business in the State of California as evidenced by the organization’s business registration with the California Secretary of State; • Be in good standing with the Secretary of State, if a corporation or limited liability company;

  10. 10 Eligible Proposers (RFP pages 5) • Have not been determined to be non-responsible or been debarred by the City pursuant to the Contractor Responsibility Ordinance. • Have not been debarred by the federal government, State of California or local government. • If the proposer has contracted with the State of California or the City of Los Angeles, it does not have an outstanding debt that has not been repaid or for which a repayment agreement plan has not been implemented.

  11. 11 Eligible Proposers (RFP pages 5) • Have at least three (3) years experience performing housing relocation and referral services for low and moderate income tenants (as individuals or in groups), and knowledge of landlord/tenant laws. • Have the ability to operate the relocation assistance service program immediately upon contract execution. • At a minimum, be able to offer services in both English and Spanish, and arrange translation services for other languages as needed.

  12. 12 Eligible Proposers (RFP pages 5) • Have experience resolving conflict between landlords and tenants, while remaining neutral. • Have experience working with public service organizations.

  13. 13 Budget Amount and Contract Term (RFP pages 5-6) o Approximately $500,000 is anticipated to be available for the Tenant Relocation Assistance Services program for the fiscal year 2017-18, depending on the services provided. o Initial contract term shall commence on or about November 1, 2017 . o Initial contract term is for one year, with an option to extend for up to two (2) additional one-year terms.

  14. 14 Fee Schedule (RFP page 6) The fees that will be paid to the selected contractor are set forth in the Los Angeles Municipal Code Section 151.09G1d and are adjusted annually. There is no minimum guarantee. The program is based on received and referred declarations. As of 07/01/2016 the current fees are as follows: FEE TYPE FEE PER UNIT Relocation Service Fee for Eligible Tenants $447 Relocation Service Fee for Qualified Tenants $718

  15. 15 Technical Assistance (RFP page 7) All technical assistance questions* must be submitted by email to: hcidla.planning@lacity.org, no later than Tuesday, May 9, 2017. When submitting questions, enter Tenant Relocation Assistance Services RFP in the subject line. A regularly updated Q&A document will be available on the LABAVN website at www.labavn.org, which will contain all of the answers, including those answered during this session. To ensure fairness, no individual answers will be given. * With the exception of those asked during the Proposers’ Conference

  16. 16 Proposal Submission Deadline (RFP page 7-8) Tuesday, May 23, 2017 (no later than 4:00 p.m.) o Requires one (1) original & four (4) complete copies o An electronic version in a properly labeled disk or memory stick with the package. o Can be hand or courier-delivered in a sealed package. o If mailed, postmark no later than 11:59 p.m. Tuesday, May 23, 2017 o Obtain Proof of Mailing Certificate from USPS ALL PROPOSALS HAND DELIVERED AFTER 4:00 P.M. PST ON THE SUBMISSION DEADLINE OR POSTMARKED AFTER 11:59 P.M. PST ON THE SUBMISSION DEADLINE WILL BE RETURNED UNOPENED TO PROPOSERS.

  17. 17 Proposal Submission Deadline (cont.) (RFP page 7-8) Submission Address Los Angeles Housing and Community Investment Department Attn: Contracts and Procurement Unit 1200 West 7 th Street, 1st Floor, Public Counter Los Angeles, CA 90017 No copies will be made by HCIDLA staff. It is the sole responsibility of the proposer to submit a timely submission. Proposers are encouraged to submit early to avoid missing the 4:00PM deadline. No exceptions will be granted.

  18. 18 Evaluation Factors (RFP page 8-9) EVALUATION CRITERIA POINTS Experience and Demonstrated Ability 35 40 Program Strategies, Procedures, and Resources Understanding Program Goals and 25 Objectives 100 TOTAL POINTS Local Business Preference 5-8 pts.

  19. 19 Proposal Review Process (RFP page 9) o All proposals shall be reviewed to determine that the minimum eligibility requirements have been met. Ineligible proposers will be informed in writing. o All eligible proposals will be reviewed, scored, and ranked. o Each eligible proposal shall be reviewed for costs that are reasonable, allowable, necessary, and competitive, as measured by a review of the line-item budget, and its competitive standing as compared to all other proposals.

  20. 20 Proposal Review Process (cont.) (RFP page 9) o A proposal’s fee schedule pricing will be judged based on its proximity to the Department’s competitive market value pricing and other proposers’ pricing. o At the City’s sole discretion, oral interviews may be held with top scoring proposers. The results of the oral review may determine the final funding recommendations. o Successful proposers shall be notified in writing about funding recommendations.

  21. 21 Proposal Appeal Process (RFP pages 9-10) o Appeal Rights - Proposers may appeal procedural issues only. o Letter of Appeals - Appeals shall be hand or courier delivered to HCIDLA no later than within five (5) business days from the date that the notification of the results of the RFP was emailed. Written appeals may not include any new or additional information that was not submitted with the original proposal. o Review Panel - A panel composed of selected staff will review the appeal for this RFP. The decision of the panel will be HCIDLA’s final recommendation.

  22. 22 GENERAL RFP INFORMATION Tenant Relocation Assistance Services

  23. 23 Statements Required with Proposal (RFP pages 14-20) o Contractor Responsibility Ordinance (CRO) Questionnaire o Municipal Lobbying Ordinance CEC Form 50 o Municipal Campaign Finance Ordinance CEC Form 55 o Online - Equal Benefits Ordinance Compliance/First Source Hiring Compliance Affidavits o Online - Slavery Disclosure Ordinance o Living Wage Ordinance and Service Contractor Worker Retention Ordinance Exemption (If applicable) o Proposer Workforce Information/Non-Collusion Statement

  24. 24 Statements Required with Proposal (cont.) (RFP pages 14-20) o Business Services Implementation Plan Collaborator Agreements o List of Subcontractors (if applicable) o Business Inclusion Program Outreach Summary o Iran Contracting Act of 2010 Compliance Affidavit o Local Business Preference Program - Certification Affidavit of Eligibility

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