Technology with a difference Presented by Laura Doidge 27 th Sept 2017
SOL Connect SOL Connect helps people to meet their outcomes by providing unique, around the clock support, to people living in their own homes and communities using bespoke technology enabled care solutions.
Why: Changing expectations Flexible support at the point of need More of More choice the same and control Drivers for won’t do Change Different Budgets were models of naturally support reducing
What makes us different No set criteria for Face to face Pay for what referrals remote you use support Support plans Utilising design our Digital service technology delivery
The ‘Science’ Simplified touch screen computer, using Internet based software Through the touch of one button gives access to instant 24/7 remote support The system integrates with other pieces of technology to provide a number of different support solutions
Partnerships My budgets been cut – I can’t afford my support let alone expensive technology!
Choice and Control through Enabling Risk Least Protocols disruptive and supporting approach strategies Communication, Working in co-productive partnership approach
The positive impact of SOL Connect
John Past experience Hopes and dreams • Institutional care • Independence • 24 hour support • Friendships and relationships • Complex support needs • Watch football without • Feeling trapped support being present • To feel safe Life now Moves into his own home • Receives 61.5 hours • 24 hour support of support • Deemed to be a high risk • Just got engaged • Challenged support • Trainer in SOL • Felt frustrated • Feels safe. Support when he needs it
John Past experience Hopes and dreams SOL Connect is instrumental in John achieving the lifestyle he chooses. It has given him the confidence to • Institutional care • Independence be unsupported for 15 hours a day (including overnight) • 24 hour support • Friendships and and he now enjoys the independence he always relationships • Complex support needs wanted, knowing he can access the support he needs • Watch football without • Feeling trapped exactly when he needs it. support being present • To feel safe John has worked with our ‘tech team’ in the development of new equipment that enables John, and other people Life now Moves into his own home supported by SOL Connect, to make the most of using • Receives 61.5 hours SOL Connect. • 24 hour support of support • Deemed to be a high risk • Just got engaged John has become an Ambassador for SOL Connect and • Challenged support often talks at events and conferences. • Trainer in SOL • Felt frustrated • Feels safe. Support when he needs it
John’s support Traditional Support Package SOL Connect Support Package 61 hours of support per week 98 Hours of support per week SOL Connect Package 7 sleepovers per week Hub, green button, responder service Cost: £118,803 Cost: £57,687 Saving on current costs: £61,116
Why people use SOL Connect
People using SOL Connect say: SOL Connect I now decide offers me real when I want to be value for money supported! I don’t feel lonely as I have SOL Connect there when I want them It’s improved I feel safe my confidence and being in my own given me more home independence
Frequently Asked Questions How much does it cost? How does someone go about getting it and how long does it take to get started? What about the person’s privacy? How long does it take to get a response? What if the internet goes down?
Cost benefit
The cost benefit of using SOL Connect Redesigning night time supports 20 people x £38,250 = £765,000 current sleepover costs 20 people x £6,000 = £120,000 current SOL Connect costs Annual saving = £645,000
The Future and The Government
Our questions for Scottish Government How can providers work more closely in this competitive market? What opportunities are there to hear from providers who already have experience of utilising digital technology Will us ‘little fish’ get lost in this process?
Thank you Any questions or comments?
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