SUSTAINING CHANGE Margot Ellis, Deputy Commissioner ‐ General Presentation to the Advisory Commission – 29 November 2011
DELIV AGREED DELIVERABLES VERABLE TIMEFRAME June 2011 Nov 2011 June 2012 Response to OD p SC Pl SC Plan Outline O tli OD E OD Evaluation l ti Evaluation and ABC Relief and Social Microfinance Microfinance Health Health Services Resource Mobilisation Education Camp Improvement p p St t Strategy Activity Based Costing
EDUC PROGRESS (OPTION 1) CATION Education • Education Reform Strategy launched on 5 October 2011. • Implementation Plan developed. • Development Phase of the Education Reform from November 2010 • Implementation Phase 2012 onwards • M&E Framework under development. Inclusive Education S SBTD Programme og a e Head Teacher Course ead eac e Cou se EMIS Teacher Policy TVET Review Curriculum Research and HRCRT Review Framework Development Governance Common Indicators Framework
PROGRESS HEALT LTH Health • Family Health Team pilot started, E ‐ Health expanded • Pilot started in Lebanon and Gaza • Encouraging progress and changes Family Health Team • Trust as “ My doctor ” and “ My patient ” • West Bank & Jordan will start pilots in Q1 2012 • Support to pilot with help of partners • Rigorous monitoring of pilot • Expanded in Lebanon and Jordan Expanded in Lebanon and Jordan • Comprehensive One E ‐ health underway E ‐ Health •Key for family health team approach • Support from partners pp p •Project fully funded
ADCO PROGRESS OM RECO Sustaining Change consideration AdCom Recommendations: Draft strategy shared with AdCom and discussed at Sub ‐ gy OMMEND 1) RSS St 1) RSS Strategy t Committee 2) Linkages between Constantly underway (e.g. education and Health reforms linked reforms through issues of school health) DATIONS 3) Communication and Programme reforms to be accompanied by specific Change Management communication plans – actions already underway. Education and Health reforms include measurable targets and 4) M&E Framework ) S M&E F M&E Framework for Education under development k f Ed ti d d l t 5) Appointment System Outline of appointment system developed Parents and local communities to be fully included in Parents and local communities to be fully included in 6) Inclusion of families implementation of Education Reform Strategy 7) Teacher Policy and Teacher Policy seeks to empower and motivate education staff Staff Retention Sta ete t o and supports their development and retention a d suppo ts t e de e op e t a d ete t o School accessibility being considered, but may add to costs. 8) School Accessibility Reform however does focus on children with special needs. Education and Health reforms are reflected in FIPs where 9) Reform and FIPs 9) Reform and FIPs reform activities will take place in 2012 ‐ 13 Long ‐ term financial impact of reforms is of paramount 10) Sustainability consideration as reforms are developed
ORGA OD EVALUATION ANSIATIO • OD Evaluation completed ONAL DE • Lessons to be reflected in Sustaining Change by June 2012 AdCom • Agency already moving forward to address certain areas g y y g VELOPM • Activity Based Costing exercise underway and will assist Business Processes Agency in better understanding cost and cost ‐ drivers. MENT • Agency to further improve RBM mechanisms as well as f h i h i ll accountability framework. • Implementation of performance management reforms p p g Human Resources underway as are talent management initiatives. • Post Classification and Compensation needs to take into account availability of funds. Agency needs to manage expectations Programme reforms will however address expectations. Programme reforms will however address specific anomalies in their respective areas. • ERP crucial to realise improved management tools. ERP ERP • Support for present system to end in 2014. • Agency in the process of partnering with WFP to adapt their system.
ORGA OD EVALUATION ANSIATIO • Of critical importance • Of critical importance. ONAL DE I t Internal l • Programme reforms have or will have internal Communications communications plans. • Agency is now developing architecture for internal VELOPM communications • Next phase of management reform will include internal communications strategy MENT By June 2012 AdCom, Agency will develop a full plan of action to respond to the OD Evaluation. This plan of action will form the last module of Sustaining Change.
COM COMMUNICATING SUSTAINING CHANGE MUNICA • Recognise the importance of communicating sustaining change effectively ATION to hosts, donors, staff, and refugees. • Communication will not be on “Sustaining Change” as a whole, but rather g g , on individual programme reforms. • Agency has invested a lot to communicate with the AdCom – now time to Agency has invested a lot to communicate with the AdCom now time to shift to staff and refugees. • While staff in respective programme areas deeply involved in reforms • While staff in respective programme areas deeply involved in reforms, need to inform staff at large more. • Focus for 2012 and beyond. f d b d
FUND FUND RAISING DING SUS Total Approximate Funding for 2012 STAINING CHANG Education Health $ 7.3 million $ 0.6 million GE RSS Resource Mobilisation TBD $3.4 million ERP $13 million* * ERP presently included in 2012 GF
CONC NEXT STEPS CLUSION Continue implementation of Education and Health reforms and ERP Fundraise Communication on Sustaining Change Develop Management Reform Component of Sustaining Change following OD Evaluation and ABC Exercise
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