SUSAN COWARD SAMUEL JURU KATE GUNN SUE HOLDSWORTH Project Lead - PowerPoint PPT Presentation

SUSAN COWARD SAMUEL JURU KATE GUNN SUE HOLDSWORTH Project Lead Strategic Planner Co-Lead Strategic Planner KEREN TANG AMANDA RANCOURT RAFFAELLA LORO Strategic Planner Strategic Analyst Communications & (Project Manager) Engagement Strategist

what if… we used social innovation to improve urban wellness?

Why social innovation?

How social innovation is different

Recover is tackling three problems using this approach: How do we best meet the needs of very vulnerable people? How do we support thriving communities? How does government manage cumulative effects and plan wellness services infrastructure throughout the city?

what did we learn?

Build a framework for urban wellness innovation.

Ground your approach in data.

Uncover tensions and build relationships.

Create opportunities for solutions-based collaboration.

HOW THE PROTOTYPES FIT TOGETHER change the narrative change the network project public welcome washrooms mat change the system

Project Welcome Mat

Wellness Council & Universal Basic Income

“I always wanted to be on the helping side of humanity, to give. It’s hunting my happiness, basically.” – Awet (Sammy) Tekie Tapping into Edmonton’s abundant community assets

what if… we provide more formal supports, like a mobile outreach worker, to the local network of socially-conscious businesses?

Meet Lynsae… She is the owner of The Nook Cafe in Edmonton. The Nook’s mission is to build community through a space of warmth and belonging. Lynsae has created a space for all, whether they can afford a cup of coffee or not.

Louis and Noelle are regular customers at The Nook. They really believe in what Lynsae and her staff are doing, not only because they serve some great coffee and delicious quiche, but because they like the core values of community, integrity, inclusivity, and creativity. Noelle and Louis both contribute to The Nook’s button program.

This is Martin. He’s a regular customer at The Nook too. Like Noelle and Louis, Martin is a regular customer. Martin has been homeless for the last five years. He can’t really afford a coffee and muffin, so he often uses the button program to order breakfast.

Like she does with all her customers, Lynsae takes time to chat with Martin. He’s started to open up to her and shared how he’s thinking about going in to detox. The lunch rush is about to start, but Lynsae reminds Martin about how on Wednesday, Jamie, an Outreach Worker, will be stopping by.

Lynsae and her staff are slammed all through lunch. She doesn’t get a chance to reconnect with Martin that day, but hopes that he’ll come back on Wednesday to talk to Jamie.

Later that day, Lynsae makes a call to Jamie to tell him about Martin. Jamie works as an outreach worker with a local service agency. He spends a few days each week visiting different socially conscious businesses like The Nook.

Jamie pops by The Nook on Wednesday. Martin isn’t there, but Jamie is able to spend some time with a new member of Lynsae’s staff to train her about Naloxone kits. Jamie also checks in with The Nook team to see how they are doing after they helped a customer who brought in someone wanting to leave an abusive relationship.

After a few more tries, Jamie and Martin are able to connect. Martin is given time to be comfortable with Jamie, and is open to his help. Martin decides that he does want to enter detox and asks Jamie for some direction.

Later, after going through detox Jamie comes back to The Nook. He tells Lynsae that things are turning around for him. Jamie has helped connect him with Housing First. She is happy and grateful that The Nook was able to be a safe and inclusive space on his wellness journey.

What do you like about this idea? How do you think this felt for Martin or Lynsae or Jamie? How might others react to this idea? What ideas does this spark for you?

Public Washroom Design Challenge

what if… we could answer your questions?

Community Report urbanwellnessedmonton.com

Thank you. THANK YOU