Spring 2010 SOS Responses Genesee Community College SOS - PowerPoint PPT Presentation

Summary of Spring 2010 SOS Responses Genesee Community College

SOS Administration • Administered in February 2010 • 65 Classes selected (random) • 1351/1224 students (duplicated and unduplicated) • 65 Classes completed surveys • 1,061 surveys completed • 987 valid responses scored by ACT

Demographics of Respondents • 31% were under age 20 • 31% were between 20 and 24 • 66% were female • 39% took college courses in HS • 30% had a dependent child/children

Demographics of Respondents • 10% live on-campus • 40% live w/parents or relatives • 36% live w/partner, children • 56% were receiving PELL • 48% had an education loan

Demographics of Respondents • 44% were not employed • 30% work >20 hrs per week • 85% were taking 12 or more credit hrs • 34% spend 1-5 hrs/wk on homework • 28% spend 6-10 hrs/wk on homework

Peer-Group The following community colleges were identified by SUNY as our Medium-Sized SUNY Peers • Cayuga • Mohawk Valley • Corning • Niagara • Dutchess • Orange • Finger Lakes • Rockland • Schenectady

Sections of The SOS • College Impressions & Plans • College Services & Programs • College Environment, Experience, Outcomes – Satisfaction Questions – Barriers to Success Questions – Frequency of Academic Experiences – Contribution to Growth & Learning • Personal Background Information • Genesee-Specific Questions

College Impressions and Plans

Primary Educational Goal Peers GCC Undeci Undeci Undecided Undecided ded ded 9% 9% 9% 9% Other Other 5% 7% Transfer 44% Transfer Find Find 58% a job a job 25% 42%

GCC Student Impressions Before & After + 8% + 15% - 20% - 2% - 1% 54% 47% 34% 32% 17% 9% 4% 2% 1% 0% Very High High Average Low Very Low Impression Before Impression After

Peer Impressions Before & After + 7% + 18% - 20% - 5% 0 % 55% 47% 35% 29% 14% 8% 7% 3% 1% 1% Very High High Average Low Very Low Impression Before Impression After

College Services and Programs

College Services & Programs • On average – students were satisfied with all services and facilities • On a scale of 1(very dissatisfied) to 5 (very satisfied), average scores ranged from 3.33 to 4.19 • Students rated 34 different services in this category

College Services & Programs • Rated 4.0 or higher: – Web & E-Mail 4.19 – Availability of Online Courses 4.16 – Online Ease of Use 4.14 – Library Resources 4.14 – Library Services 4.13 – Library Facilities 4.10 – Buildings & Grounds 4.09 – Registration Process 4.06 – Classrooms 4.04 – Availability of Computers 4.02

College Services & Programs • NO Services were rated below 3.3!

College Services & Programs … Compared to SOS 2006 Internet/E-mail, Library, Buildings & Grounds, Classrooms, and Registration process ranked HIGHEST in both surveys

College Services & Programs … Compared to SOS 2006 • Increases of >.10 in Average Score: Service 2010 2006 Diff Availability of online courses 4.16 3.84 + .32 & services Availability of computers 4.02 3.80 + .22 Computer Support Services 3.95 3.75 + .20 Internet Access, incl. wireless 4.19 4.05 + .19

College Services & Programs … Compared to SOS 2006 • Decreases of >.10 in Average Score: Service 2010 2006 Diff - .11 Financial Aid Services 3.76 3.87

College Services & Programs … Comparative Strengths (GCC Ranks 1 or 2 out of 10) • 34 Rated Services • GCC ranked # 1 across ALL SUNY CCs in 4 areas – Computer Support Services – Internet Access (including wireless) – Campus Center – Student Union – Security Services • Ranked 1 st or 2 nd compared to Medium Peers – GCC ranked #1 in14 services – GCC ranked #2 in 5 services

College Services & Programs … Comparative Strengths 5 0.69 0.41 0.38 0.34 0.33 0.32 4 3 GCC Peers 2 3.3 2.6 3.9 3.5 4.0 3.6 4.1 3.8 4.0 3.6 4.1 3.7 1 Parking Student Avail Buildings Computer Course Union Computers Grounds Support Registration Order: Greatest Difference to Least Difference

College Services & Programs … GCC Comparative Strengths 5 0.28 0.27 0.22 0.21 0.20 0.19 4 3 GCC Peers 2 4.2 3.9 4.1 3.9 3.9 3.7 3.6 3.4 3.8 3.6 4.2 4.0 1 Internet Online ease Avail Career Security Avail online Access of use academic planning svc Services crs & svc advisors

College Services & Programs … GCC Comparative Strengths 5 .19 .17 .17 .17 .16 .14 .14 4 3 GCC Peers 2 3.6 3.4 4.1 4.0 3.9 3.7 3.8 3.6 3.9 3.7 4.1 4.0 4.1 4.0 1 Transfer Library Info from Health Billing & Library Library Planning Services Advisors Services Payment Resources Facilities Process

College Environment Experiences Outcomes Satisfaction Questions

College Environment, Experiences, Outcomes • Considered student satisfaction with – Academic Environment 8 items (3.47 to 4.12) – College Information 4 items (3.82to 4.07) – Student Life 11 items (3.37 to 3.92) – Sense of Campus 9 items (3.83 to 4.00) • Scale: – 1( Very Dissatisfied) to 5 (Very Satisfied)

College Environment, Experiences, Outcomes • Rated 4.0 or higher: – Quality of Instruction 4.12 – Class Size 4.10 – Website ease of use 4.07 – Clarity of Instruction 4.03 – Website Information Provided 4.02 – Faculty Respect for Students 4.00

College Environment, Experiences, Outcomes • NO Services were rated below 3.4!

College Environment, Experiences, Outcomes… Compared to SOS 2006 College Website, Quality of Instruction, Faculty Respect for Students, Class Size, and Campus Acceptance of Differences ranked HIGHEST in both surveys

College Environment, Experiences, Outcomes … Compared to SOS 2006 • Increases of >.10 in Average Score: Service 2010 2006 Diff + .11 Quality of Instruction 4.12 4.01 + .11 Communication of News 3.82 3.71 • Decreases of >.10 in Average Score: Service 2010 2006 Diff - .15 Availability of Internships 3.47 3.62

College Environment, Experiences, Outcomes … Comparative Strengths (GCC Ranks 1 or 2 out of 10) • 33 Rated Areas • GCC ranked # 2 across ALL SUNY CCs in 1 area – Satisfaction with Use of Student Activity Fees • Ranked 1st or 2nd compared to Medium Peers – GCC ranked #1 in 8 areas – GCC ranked #2 in 9 areas

College Environment, Experiences, Outcomes … GCC Comparative Strengths 5 0.33 0.24 0.23 0.22 0.20 0.20 4 3 GCC Peers 2 3.37 3.04 3.59 3.35 3.4 3.17 3.41 3.19 4.02 3.82 3.47 3.27 1 Use of Courses- Student Student Website Avail activity fees times input newspaper info internships needed Order: Greatest Difference to Least Difference

College Environment, Experiences, Outcomes … GCC Comparative Strengths 5 0.20 0.19 0.18 0.17 0.14 0.14 4 3 GCC Peers 2 3.82 3.62 3.92 3.73 4.07 3.89 3.76 3.59 3.86 3.72 3.48 3.34 1 Comm Campus Website Avail courses Comm Oppotun news, info safety, ease of use to grad student comm svc security rules & regs

College Environment, Experiences, Outcomes … GCC Comparative Strengths 5 0.14 0.13 0.12 0.12 .05 4 3 GCC Peers 2 3.63 3.49 4.03 3.90 4.12 4.00 3.4 3.28 3.96 3.91 1 Honors Clarity Quality Student Catalog opptunty Instruction instruction Govn't

College Environment Experiences and Outcomes Barriers to Success

College Environment Experiences & Outcomes – Barriers to Success • Considered 7 Barriers to Success • Scale: 1 - Not a Problem 2 - Minor Problem 3 - Moderate Problem 4 - Major Problem • GCC Average scores ranged from 1.28 to 2.09 • Peer average scores ranged from 1.33 to 2.21

College Environment Experiences & Outcomes – Barriers to Success BARRIER to SUCCESS GCC Peers Job responsibilities 2.09 2.21 Paying for college 2.03 2.11 Family responsibilities 2.03 2.00 Finding child care 1.55 1.47 Transportation to college 1.49 1.58 Health problems 1.41 1.44 Disability issues 1.28 1.33

Barriers to Success … Compared to SOS 2006 • Rank order was identical to 2006 • Increases of >.10 in Average Score (became more of a barrier) – Family Responsibilities (+.16) • Decreases of >.10 in Average Score (became less of a barrier) – Finding Child Care (-.25)

College Environment Experiences and Outcomes Frequency of Academic Experiences

College Environment Experiences & Outcomes… Frequency of Academic Experiences • Considered 13 items • Scale: 1 – Never; 2 – Rarely; 3 – Occasionally; 4 – Frequently; 5 – Very Frequently • GCC Average scores ranged from: – 1.72 (Involvement in Community Service) to – 4.29 (Came to class with assignments completed) • Peer average scores ranged from 1.60 to 4.27 – Same high and low experiences as GCC!

Frequency of Academic Experiences • Rated 4.0 or higher: – Gone to Class with Readings & Assignments Completed 4.29 – Worked Hard to Meet Instructor's Expectations 4.27 – Required to Think Critically in Completing Assignments 4.16