Social Capital Elevating Relationships and Results Amy Franko - PDF document

8/15/2017 Social Capital Elevating Relationships and Results Amy Franko August 3, 2017 Those who value social capital • See it as valuable as financial or physical capital • Incorporate it into their values system and daily actions • Treat relationships with intent • Know it changes behaviors (team building) • Bond and bridge • Balance mutual giving and receiving • Cultivate relationships daily (c) 2017 Impact Instruction Group: www.impactinstruction.com 1

8/15/2017 Social Capital Framework Mindset IMPACT Habits Goals Network Ecosystem Habits for Relationship Building Develop expertise and share it. • Connect others regularly. • Get into a new room! • Raise your hand for a high-profile committee. • Connect with 2 internal thought leaders/SMEs. • Take a LinkedIn/social media connection offline. • Quarterly COI meetings. • Help someone who can’t reciprocate. • Follow up, and honor commitments. • Thank you notes never go out of style. • (c) 2017 Impact Instruction Group: www.impactinstruction.com 2

8/15/2017 Questions that Connect Create and Sustain Questions: “What’s something you’re working on that excites you?” • “What’s a challenge you’re working through?” • “What’s a challenge you’re seeing in …?” • “What is one thing that will help you right now?” • “How do you like to stay connected?” • Leverage Questions: “How would you suggest I…?” • “Would you be willing to…?” • “How can I return the favor, or pay it forward?” • Give often and with a spirit of generosity. As your network grows, so will your impact. (c) 2017 Impact Instruction Group: www.impactinstruction.com 3