Small Business Survey 2012 Focus on mentoring Survey details - PowerPoint PPT Presentation

Small Business Survey 2012 Focus on mentoring

Survey details • Small Business Survey 2012 – 5,723 CATI interviews with SME business owner/managers, June to September 2012 – Sampled and weighted to 2012 BPE – Main report is based on SME employers only • Themed analyses – No employees (report/presentation) – Wales, Northern Ireland (reports) – Exporting (report) – Social enterprises (report) – Credit risk analysis (report) – Family businesses (report/presentation) – Business support (presentation) – Access to finance (presentation) – Growth (report/presentation) – Start-ups (report/presentation) – Mentors (presentation) – Technical (report) 2

Whether have a business mentor 3

Whether used a business mentor in the last 12 months 15% 15% 2012 13% 2010 12% 10% 7% 7% 6% 6% 5% All SMEs No employees Micro Small Medium 4 Base: All SMEs (4580/5723). K15

Whether using or interested in using a mentor - by employment size Using All SMEs 4% 21% 70% 6% Interested No 5% 20% 72% 4% employees Not interested Don't Micro 24% 65% 4% 7% know Small 21% 61% 5% 13% Medium 12% 17% 66% 5% 5 Base: All SMEs (5723). K15/K16

Whether using or interested in using a mentor - by age of business Using All SMEs 4% 21% 70% 6% Interested 0 ‐ 1 years 4% 38% 57% 1% Not 2 ‐ 3 years 25% 59% 5% 10% interested Don't 4 ‐ 5 years know 22% 64% 5% 10% 6 ‐ 10 years 6% 27% 63% 4% 11 ‐ 20 years 7% 19% 71% 3% Over 20 years 4% 15% 77% 4% 6 Base: All SMEs (5723). K15/K16

Whether using or interested in using a mentor – by sector All SMEs 4% 21% 70% 6% Primary 3% 8% 85% 4% Manufacturing 19% 69% 3% 9% Construction 14% 77% 5% 3% TRAD 4% 21% 70% 6% Infocomms. 12% 35% 49% 4% Business services 7% 17% 73% 3% Admin. services 5% 23% 67% 4% Other services 7% 26% 66% 1% Using Interested Not interested Don't know 7 Base: All SMEs (5723). K15/K16

Whether using or interested in using a mentor – by age of respondent* 4% All SMEs 21% 70% 6% Under 25 6% 22% 69% 3% 25 ‐ 34 23% 64% 3% 10% 35 ‐ 44 29% 58% 4% 8% 45 ‐ 49 9% 24% 63% 4% 50 ‐ 54 7% 25% 64% 4% 55 ‐ 64 3% 18% 75% 4% * NB: Respondent may not be 65+ 3% 10% 84% 3% business owner or Using Interested Not interested Don't know leader 8 Base: All SMEs (5723). K15/K16

Whether using or interested in using a mentor – by gender and age* 4% All SMEs 21% 70% 6% Male 5% 20% 72% 3% Female 23% 64% 4% 9% Male under 45 8% 28% 60% 4% Male 45+ 4% 18% 76% 3% Female under 45 11% 26% 60% 3% * NB: Respondent may not be Female 45+ 9% 23% 64% 5% business owner or Using Interested Not interested Don't know leader 9 Base: All SMEs (5723). K15/K16

Whether using or interested in using a mentor – qualification level* All SMEs 21% 70% 4% 6% No quals 3% 11% 83% 3% Level 2 16% 76% 5% 4% Level 3 28% 58% 5% 9% Level 4 6% 25% 65% 4% * NB: Respondent Level 5 10% 23% 63% 4% may not be business Using Interested Not interested Don't know owner or leader 10 Base: All SMEs (5723). K15/K16

Whether using or interested in using a mentor – by ethnicity* All SMEs 4% 21% 70% 6% All white (n= 5408) 6% 20% 71% 3% Any Asian (n = 211) 33% 56% 6% 6% Any Black (n=58) 22% 29% 25% 24% * NB: Any director/ partner from ethnic group Using Interested Not interested Don't know 11 Base: All SMEs (5723). K15/K16

Type of business mentor used – by size Medium Small 58% 57% Micro No Employees 46% 46% 45% 45% All SMEs 40% 37% 36% 32% 31% 30% 30% 23% 21% 17% 16% 12% 12% 9% Specialist mentor Friend or peer Accountant/other Investor etc. professional 12 Base: All SMEs that used a business mentor in the last 12 months (599). K17

Specialist business mentor used – by sector Other service Admin services Business service Infocomms TRAD Construction 78% Manufacture Primary All SMEs 63% 56% 47% 47% 46% 46% 37% 19% Specialist mentor 13 Base: All SMEs that used a business mentor in the last 12 months (599). K17

Specialist business mentor used – by sector 78% 63% 56% 47% 47% 46% 46% 37% 19% All SMEs Primary (n=31) Manufacturing Construction TRAD (n=127) Infocomms. Business Admin. Other services (n=87) (n=45) (n=48) services (n=96) Services (n=34) (n=131) 14 Base: All SMEs that used a business mentor in the last 12 months (599). K17

Specialist business mentor used – by age of business 59% 46% 44% 44% All SMEs 0 ‐ 3 years 4 ‐ 10 years Over 10 years 15 Base: All SMEs that used a business mentor in the last 12 months (599). K17

How business mentor has been used 81% SME employers 75% All SMEs 64% 61% 61% 51% 49% 45% 40% 25% 20% 16% Business Enhancing Increasing sales/profit Developing new People management Obtaining finance plans/strategy management skills products/processes e.g. Recruitment 16 Base: All SMEs that used a business mentor in the last 12 months (599). K18

Reasons for not having sought a business mentor already (spontaneous) 30% 30% 15% 15% 13% 12% 12% 12% 12% 11% 9% 7% Haven't thought about Business is doing ok Lack of time Do not know how to Too expensive Appropriate assistance it find one does not exist 17 Base: All SMEs that have not used a business mentor in the last 12 months but would be interested in doing so in future (1250). K19

Effectiveness of mentoring 18

Employment in last 12 months Increased All SMEs 85% 10% 5% Same Has mentor 10% 81% 8% Decreased No mentor 4% 85% 10% 19 Base = all SMEs trading for at least one year (5678). B2

Employment in the next 12 months Increase All SMEs 82% 5% 12% Same Has mentor 30% 63% 6% Decrease No mentor 11% 83% 5% 20 Base = all SMEs (5723). B6

Turnover in last 12 months Increased All SMEs 37% 35% 25% Same Decreased Has mentor 44% 33% 22% No mentor 23% 37% 36% 21 Base = all SMEs trading for at least two year (5605). P2

Turnover in the next 12 months Increase Same All SMEs 45% 18% 6% Decrease 31% Don't know Has mentor 54% 34% 9% 4% No mentor 30% 46% 18% 6% 22 Base = all SMEs (5723). P7

Recent and future employment growth Sustained growth 3% 85% All SMEs 10% 2% Contained growth New growth 5% 64% Has a mentor 6% 25% No growth 3% No mentor 9% 86% 2% 23 Base = all SMEs (5723). B2/B6

The SBS growth segmentation • Based upon employment or turnover growth in the last 12 months • Growers = increased employment by 5%+ (minimum 3 employees) OR increased turnover by 5%+ (minimum £50k) • Stable = same number of employees or increased/decreased by 1-2 AND turnover increased/decreased by less than £50k • Shrinkers = decreased numbers employed by 5%+ (minimum 3 employees) OR decreased turnover by 5%+ (minimum £50k) AND not a grower • A sub-set of the growers are the high growers • High growers = increased employment by 20%+ (minimum 10 employees) OR increased turnover by 20%+ (minimum £250k) 24

SBS Growth segmentation (SME employers only) Growers All SME 18% 57% 12% 13% employers Stable Shrinkers 15% Has a mentor 26% 46% 14% Incomplete data No mentor 11% 57% 12% 19% 25 Base = all SME employers (4768)

Business capability 26

Strong at tasks 63% Has a mentor All SMEs 57% 57% 56% 50% 48% 46% 44% 44% 35% 34% 32% 31% 20% 16% 14% Reg./tax Operations Business plan Business People mgmt. Innovation New markets Accessing decisions systems finance 27 Base: All SMEs (5723). F4

Innovation No mentor Has a mentor 69% All SMEs 45% 33% 31% 24% 23% Introduced new products/services in L12m Introduced new processes in L12m 28 Base: All SMEs (half sample n=2821). J1/J3

Exporting 33% No mentor Has a mentor All SMEs 14% 13% Of those not currently exporting, 7% of those with mentors plan to in the next 12m, compared to 3% of those without mentors Exported in L12m 29 Base: All SMEs (5723). C1

Obstacles to success 81% Have mentors 74% All SMEs 60% 57% 57% 54% 46% 45% 44% 41% 38% 30% 28% 26% 25% 20% 20% 15% The Competition Taxation Regulations Cash flow Finance Skills Suitable Recruiting economy etc. shortage premises staff 30 Base: All SMEs (5723). G1

Awareness of alternative types of finance 66% Has a mentor All SMEs 54% 46% 46% 38% 37% 29% 25% 16% 13% Venture capitalists Asset finance Business angels P2P lending Mezzanine 31 Base: All SMEs (5723). H2

Whether sought finance in the previous 12 months 84% 84% No mentor 73% Has a mentor All SMEs 27% 18% 16% 15% 11% 11% 9% 5% 4% Any sought (once) (more than once) None sought 32 Base: All SMEs (5723). H4

Reason for seeking finance 57% Has a mentor 44% All SMEs 37% 24% 8% 7% 6% 6% 6% 3% Working capital Equipment/vehicles Buy land/buildings Improve buildings R&D 33 Base: All SMEs that sought finance in the last 12 months (1542). H5

Type of finance sought Has a mentor 49% All SMEs 39% 33% 23% 15% 13% 12% 11% 9% 4% 4% 3% 3% 3% Bank loan Bank overdraft Leasing/HP Grant Asset finance Credit card Any equity 34 Base: All SMEs that sought finance in the last 12 months (1542). H5