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SLIPS, TRIPS & FALLS Taking Steps to Keep Everyone on Their Feet ICW Group Risk Management TODAYS SPEAKER Brian Pinon Risk Management Technical Specialist ICW Group WORKPLACE IMPACT 2nd nd MOST CO COSTLY CL CLAIM AIM ICW Group


  1. SLIPS, TRIPS & FALLS Taking Steps to Keep Everyone on Their Feet ICW Group Risk Management

  2. TODAY’S SPEAKER Brian Pinon Risk Management Technical Specialist ICW Group

  3. WORKPLACE IMPACT

  4. 2nd nd MOST CO COSTLY CL CLAIM AIM ICW Group Customers - 5 Year Loss by Risk Exposure MANUAL MATERIAL HANDLING $400,860,285 FALLS - SAME LEVEL $216,300,676 CUMULATIVE TRAUMA $215,883,154 STRUCK BY OR AGAINST $200,487,137 FALLS - ELEVATION $157,239,832 MOTOR VEHICLE $93,651,386 CAUGHT IN OR BETWEEN $54,430,657 WORKPLACE VIOLENCE $20,119,965 OCCUPATIONAL DISEASE $16,488,711 5-year cost of slips, ELECTRICAL $10,533,344 trips & falls ENVIRONMENTAL EXPOSURE $5,177,747 *Source: Bureau of Labor Statistics

  5. IM IMPACT CT O ON PRODU DUCT CTIVI VITY Slips, Trips, Falls - Lost Days per 10,000 FT Employees 29.3 27.8 27.9 27.9 26.2 23.1 days lost in 2017 2012 2013 2014 2015 2016 2017 Source – National Council of Safety

  6. TOPICS The Risk-Based Approach Solving for Slips Important Housekeeping Surface Considerations Human Factors Valuable Resources

  7. TOPICS The Risk-Based Approach

  8. FREQUENCY NUMBER OF TIMES THE ICW GROUP RISK EXPOSED TO HAZARD FRAMEWORK RISK Traditional Approaches Give Way to New Methods

  9. The ICW Group Risk Framework FREQUENCY LIKELIHOOD SEVERITY NUMBER OF TIMES CONSEQUENCES OF CHANCE SEVERITY EXPOSED TO HAZARD OCCURRENCE WILL OCCUR  Length of time  Floor Friction  Prior injuries walking during shift  Housekeeping  Health of the worker  Surface Irregularities  Availability of  Human Factors modified duty

  10. Ca Case se st study udy – Fast st Food ood Rest staur urant Top performers slip at least per year Bottom x ̅ = .44 performers slip per week!

  11. Ca Case se st study udy – Fast st Food ood Rest staur urant improvement with proactive slip, trip, fall intervention! 3- Year Period 3- Year Period

  12. Ho How L Lik ikely is is Your N Next Slip lip, T Trip ip, F Fall all in incid ident? Take our quick interactive assessment  Find you grade  Form will be available after webinar!

  13. TOPICS Solving for Slips

  14. RIS ISK R REDU DUCT CTION F FORM See the Slip, Trips and Falls Risk Reduction Form  Helps identify hazards  Offeres possible solutions

  15. FLO FLOORS RS V VS SHOES Walking surface and shoe sole material interact  Provides specific amount of friction  Each step taken requires certain amount of friction to prevent slipping across the floor! < = Available Required Slip! Friction Friction

  16. IM IMPROVI VING FRICT ICTIO ION  Textured & Adhesive Coatings  Chemical Etching  Abrasive Tapes

  17. CL CLEAN AN F FLOORS CO CORRECT CTLY  Choose the right cleaner  Follow manufacturer guidelines  Use optimal technique  Establish frequency

  18. CLEA EANI NING NG AGENT Q T QUALITI TIES ES  Alkaline Cleaners  Acidic Cleaners  Neutral Cleaners  Microbial / Enzymatic Cleaners

  19. CLEA EANI NING NG A AGENT ENT Q QUA UALITIES  Alkaline Cleaners ― React with fats and oils to convert to soap ― Must be rinsed away ― Tend to get over-diluted

  20. CLEA EANI NING NG AGENT Q T QUALITI TIES ES  Acidic Cleaners ― Removes rust, scale, oxides ― Commonly used on porcelain, ceramic tile, grout

  21. CLEA EANI NING NG AGENT Q T QUALITI TIES ES  Neutral Cleaners ― Typically ideal for light soil loads ― Glossy floors and those damaged by acid and base cleaners ― Tend to over-dose

  22. CLEA EANI NING NG AGENT Q T QUALITI TIES ES  Microbial / Enzymatic Cleaners ― Use enzymes to break down proteins, fats, carbohydrates ― Require sufficient “break down” time ― Must not use with hot/warm water

  23. CLEA EANI NING NG AGENT Q T QUALITI TIES ES  Microbial / Enzymatic Cleaners 2010 survey of fast food restaurants workers: 25/36 restaurants used enzyme based cleaners. At these, 62 62% reported using warm or hot water.

  24. EF EFFEC ECTIVE M MOPPI OPPING NG TI TIPS PS  Single-Step vs Two-Step  Figure 8 technique  Solution replacement guidelines  Mop head cleaning & replacement routine  Separate mop heads for areas with different contaminants

  25. EFFE FFECTIVE FLO FLOOR C R CLE LEANING Study results measuring coefficient of friction on floor surfaces using different cleaning methods Applied Technique Coefficient Of Friction (COF) Over-dilute & single-step mop with degreaser(alkaline) .37 Over-concentrate & single-step mop with neutral cleaner .39 Two-step mop with neutral at recommended concentration .58 Two-step mop with degreaser at recommended concentration .77

  26. MATTI TTING  Can reduce contaminants tracked in  May provide better COF near liquid sources  Quality Matters  Must be routinely inspected, cleaned, replaced

  27. ENTR ENTRYWAY M MATTING NG Both inside & outdoor recommended  Scraper Mats – “Scrape” away dense contaminants: dirt, mud, grime, snow  Wiper Mats – “Wipe” off moisture, less dense particles  Wiper-Scraper Mats – Wipe and scrape

  28. MATTI TTING Scraper Mats

  29. MATTI TTING Wiper Mats

  30. MATTI TTING Recessed Grill Mats - Contaminants trapped in compartment below mat surface

  31. MATTI TTING Entrance Mats – Length considerations Mat Length Chart CONDITION # OF STEPS LENGTH Dry 6-8 Steps 14 – 19 feet Rain 8-10 Steps 19 – 24 feet Snow 10-12 Steps 24 – 29 feet

  32. MATTI TTING Mats for Use Near Liquid Sources

  33. SLIP R RESISTA STANT F T FOOTWEA EAR Proven risk reduction method for food service industry 2010 restaurant study associated slip-resistant shoes with 54% reduction in reported slipping

  34. SLIP R RESISTA STANT F T FOOTWEA EAR How long is a pair effective? 2014 restaurant study found workers using slip-resistant shoes with at least 6-months use, had the same slipping rate as street shoes!

  35. FOOTWE WEAR P PROGR GRAM T TIP IPS  Have in writing  Research vendors  Establish preferred models list  Include procedures for visitors and new workers  Specify selection, purchase, reimbursement, replacement requirements

  36. TOPICS Important Housekeeping

  37. HOUSEK SEKEE EEPI PING I IS IMPORTA TANT! T! Establish standards  Reinforce routines  Encourage involvement  Maintain accountability

  38. HOUSEK SEKEE EEPI PING - EMPL PLOYEE EES 6 Ways to Reduce Risk 1. Slow down & pay attention 2. Keep walkways clear 3. Step carefully 4. Keep field of vision clear 5. Ensure flooring is good 6. Use proper lighting

  39. HOUSEK SEKEE EEPI PING - EMPL PLOYEE EES Make sure employee know what to do if…  They see something they can help with  They see something they need to report

  40. TOPICS Surface Considerations

  41. SURFACE CE IR IRREGULARITIES

  42. FLO FLOOR I R INSPECTION  Establish inspection criteria  Establish a routine  Follow through with corrective action  Mark Uncorrected Hazards

  43. TOPICS Human Factors

  44. WHO’S ’S FA FALLI LLING? Critical Factors:  Vision  Proprioception  Muscle Strength  Reaction Time  Experience traversing work surfaces

  45. OBESI SITY TY A AND AGIN AGING G WORK RKFO FORCE  Take into consideration during the design of work tasks and spaces  Pre-hire and Routine Physical Abilities Assessments  Wellness Programs

  46. BEHAVI AVIORAL F FACT ACTORS  Rushing  Inattention  Not using handrails  Taking shortcuts  Load Carrying  Spill Response

  47. BEHAVI AVIORAL M MOTIVA VATIONS My coworkers will be slowed down if I stop to clean up my work area Customers will be upset if I don’t serve them quickly

  48. BEHAVI AVIORAL M MOTIVA VATIONS The more baskets of cherries I harvest the more I get paid The spill cleanup kit is located on the other side of the facility I get to leave early if I finish my work faster

  49. BEHAVI AVIORAL F FACT ACTORS  Establish safe work methods and a safe work pace  Ensure structural, social and personal motivation factors reinforce safe work method and pace

  50. TRAI AINING & G & AWAR AWARENESS CAM CAMPAIGN GNS  Focus on influencing behaviors and hazard awareness  Teach techniques that tangibly reduce individual risk  Make sure employees know what to do, and it’s easy to do it!

  51. TOPICS Valuable Resources

  52. ICW ICW Gr Group P oup Pol olicyhol older Ce Cent nter!  Safety and Risk Management area!  Safety Webinars  Slips, Trips and Falls materials icwgroup.com/safety

  53. ICW ICW Gr Group P oup Pol olicyhol older Ce Cent nter!  Safety and Risk Management area!  Safety Webinars  Slips, Trips and Falls materials icwgroup.com/safety

  54. ICW ICW Gr Group P oup Pol olicyhol older Ce Cent nter! Coronavirus COVID-19 resources on PC website  Email communications  HR Guidance webinar  Coronavirus toolkit  Workplace safety FAQs  Helpful links icwgroup.com/covid19

  55. QUESTIONS? riskmanagement@icwgroup.com

  56. THANK YOU! icwgroup.com/safety

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