Situational Situational Leadership Leadership
Directive/Task Behavior Involves: � Clearly Telling People • What to Do • How to Do It • Where to Do It • When to Do It � And Then Closely Supervising Their Performance
Supportive/Relationship Behavior Involves: � Listening to People � Providing Support and Encouraging Their Efforts � Facilitating Their Involvement in Problem Solving and Decision Making
Situational Leadership Model
THE FOUR LEADERSHIP STYLES (High) High Directive and S High Supportive and U High Supportive Low Directive P Behavior Behavior P O R T I S3 S2 V E S4 S1 B E H A V I High Directive and Low Supportive and O Low Supportive Low Directive R Behavior Behavior (High) (Low ) DIRECTIVE BEHAVIOR MODERATE HIGH LOW D3 D1 D4 D2 DEVELOPED DEVELOPING 8 DEVELOPMENT LEVEL OF FOLLOWER(S)
Subordinate’s Development Level � Competence: Task, Knowledge and Skills � Commitment: Motivation and Confidence 9
Levels of Development � D1 - Low Competence, High Commitment “Enthusiastic Beginner” � D2 - Some Competence, Low Commitment “Disillusioned Learner” � D3 - Moderate to High Competence, Variable Commitment “Reluctant Contributor” � D4 - High Competence, High Commitment “Peak Performer” 15
Development Level is Task Specific!
THE FOUR LEADERSHIP STYLES (High) High Directive and S High Supportive and U High Supportive Low Directive P Behavior Behavior P O R T I S3 S2 V E S4 S1 B E H A V I High Directive and Low Supportive and O Low Supportive Low Directive R Behavior Behavior (High) (Low) DIRECTIVE BEHAVIOR MODERATE HIGH LOW D3 D1 D4 D2 DEVELOPED DEVELOPING 18 DEVELOPMENT LEVEL OF FOLLOWER(S)
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