Shared Service Shared Leadership Presented by: Jeff Weir Superintendent CCESC Dave Distel Superintendent HCESC AESA 2013
Educational Service Centers O Governing Boards O Superintendents O Treasurers O Administration & Staff
Shared Purpose of Shared Service
Customer value-driven service designs O Seamless integration of separate service menus O Joint creation of new service organization O Facilitating Future Innovation
Clermont Hamilton County County ESC ESC
O Superintendent relationship O Respect O Trust O Common values O Shared solution orientation O Collaborative spirit Educational Service Centers 20+ years of history
Both Governing Boards historically support the ESC superintendents and administration to seamlessly deliver quality services designed to customer needs. Shared purpose of shared service
Seamless integration of separate service menus Customer value-driven service designs
Shared Staffing O Interagency agreements address both ESC capacity and customer needs. O Effective O Ensures quality service O Efficient O Quick, easy O No impact on employment status O Creates “win - win” for ESCs and Districts
Shared Service Menus O Both ESCs strategically develop compatible service offerings O Each ESC provides differentiated service models based on customer needs O Customer groups can take advantage of unique service offerings from both ESCs
Shared Regional Activity O Both ESCs present in regional and state shared service activity O Collaborative development of new shared service models O Shared leadership in regional and state initiatives
Joint creation of new service organization Customer value-driven service designs
Substitute Teachers Needed O Individual district sub pools shallow O Daily vacancy “fill rates” problematic O “Sub callers” no longer cost effective O Districts turned to the ESCs for help
Clermont County ESC Hamilton County ESC Governing Board Governing Board Center for Collaborative Solutions A COUNCIL OF GOVERNMENTS
Center for Collaborative Solutions A COUNCIL OF GOVERNMENTS O A viable solution to competition of third party providers O The answer to challenges faced by ESCs to employ substitute teachers O Employment law O Compensation models O Personnel management
Facilitating Future Innovation Customer value-driven service designs
An emerging new service design that will … O Transform teaching and learning O Revolutionize professional development O Incorporate the best of the best service models O Provide a rare opportunity for two ESC Governing Boards to directly impact customer success
Shared Service Shared Leadership
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