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IBM Corporate Citizenship & Corporate Affairs IBM 2012 Corporate Responsibility Financial Analysts Webcast September 6 , 2012 September 6, 2012 ibm.com/responsibility Certain comments made in this presentation may be characterized as


  1. IBM Corporate Citizenship & Corporate Affairs IBM 2012 Corporate Responsibility Financial Analysts Webcast September 6 , 2012 September 6, 2012 ibm.com/responsibility

  2. Certain comments made in this presentation may be characterized as forward looking under the Private Securities Litigation Reform Act of 1995. Those statements involve a number of factors that could cause actual results to differ materially. Additional information concerning these factors is contained in the company’s filings with the SEC. Copies are available from the SEC, from the IBM web site or from IBM Investor Relations. IBM has the right to record this conference call, including questions and comments by telephone participants, and to make an archive of this available, in whole or in part, by webcast at a later time without any further notification to participants. If you choose to participate in this conference call, you are consenting to any such recording and release. ibm.com/responsibility September 6, 2012 2

  3. Agenda  Introduction of Panelists  Overview by Stanley Litow  Question & Answer Session ibm.com/responsibility September 6, 2012 3

  4. Panelists Stanley S. Litow, Vice President, Corporate Citizenship & Corporate Affairs and President, IBM Foundation Wayne Balta, Vice President, Environmental Affairs and Product Safety Michelle Browdy, Vice President, Assistant General Counsel & Secretary Alan Wild, Vice-President, HR Global Technology Services and Labor Relations Ed Perry, Director, Governmental Programs John Paterson, Vice President, Supply Chain ibm.com/responsibility September 6, 2012 4

  5. IBM is a values-based enterprise Over 430,000 IBMers around the world invent and integrate hardware, software and services solutions that enable forward-thinking enterprises, institutions and people everywhere to succeed on a smarter planet IBM operates in nearly 170 countries $106.9 billion in revenue in 2011 ibm.com/responsibility September 6, 2012 5

  6. IBM 2011 Corporate Responsibility Report Highlights  Communities  The IBMer  Environment  Supply Chain Responsibility  Governance and Public Policy ibm.com/responsibility September 6, 2012 6

  7. Communities IBM’s approach to problem solving: matching technology and talent against societal needs • Education • P-TECH • Reading Companion • Teachers Try Science • KidSmart • Technology • World Community Grid • Sahana • Service • CSC / ESC • Celebration of Service  Economic Development  Smarter Cities Challenge  SME Toolkit  Supplier Connection ibm.com/responsibility September 6, 2012 7

  8. Employees IBM continues to invest in our workforce  Supporting IBMers  Employee Well-Being  Employee Inclusion  Leadership Development 250 of IBM’s promising leaders participated in the THINK:  Opportunities to gain global Forum on the Future of Leadership event in New York experience; Corporate Service Corp in 2011.  Supporting employee volunteerism ibm.com/responsibility September 6, 2012 8

  9. Environment Innovating to avoid or reduce Energy Conservation environmental impacts  Energy conservation 3.5% Goal  Climate protection Achieve annual energy conservation savings equal to 3.5 percent of  Environmental requirements in the IBM’s total energy use. supply chain 7.4% Result  Environmentally preferable materials In 2011, IBM’s energy conservation projects across the company  Management of end-of-life delivered savings equal to 7.4 percent of its total energy use. electronic equipment  Global EMS For more about IBM and the Environment go to ibm.com/ibm/environment/annual/ ibm.com/responsibility September 6, 2012 9

  10. Supply Chain Responsibility Commitment to collaboration in the global IT supply chain Amount of IBM business  Supply chain standards deployed conducted with first-tier – Ethical diverse suppliers – Social – Environmental 2009 $2.1 billion  Commitment to continuous improvement 2010 $2.3 billion  Industry collaboration  Supply chain diversity 2011 $2.5 billion  Conflict Minerals ibm.com/responsibility September 6, 2012 10

  11. Governance and Public Policy IBM works closely with governments, regulators and standard setters. 2011 priorities were:  Workforce flexibility 15%  Finance, taxation, and corporate governance of GDP growth in the United  Technology policy States alone has come from goods, services and content flowing through the Internet  Trade facilitation over the past five years.  Market support  Ensuring compliance ibm.com/responsibility September 6, 2012 11

  12. Q&A Session – Panelists Stanley S. Litow, Vice President, Corporate Citizenship & Corporate Affairs and President, IBM Foundation Wayne Balta, Vice President, Environmental Affairs and Product Safety Michelle Browdy, Vice President, Assistant General Counsel & Secretary Alan Wild, Vice-President, HR Global Technology Services and Labor Relations Ed Perry, Director, Governmental Programs John Paterson, Vice President, Supply Chain ibm.com/responsibility September 6, 2012 12

  13. ibm.com/responsibility September 6, 2012 13

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