Scaling up sustainably through better processes Mission Vision - PowerPoint PPT Presentation

Jun 04, 2023 •229 likes •603 views

LeadDev Together: Defining, refining, and aligning processes @mariagutierrez Scaling up sustainably through better processes Mission Vision Strategy Programs Roadmaps Goals Individual Tasks

LeadDev Together: Defining, refining, and aligning processes @mariagutierrez Scaling up sustainably through better processes
Mission Vision Strategy Programs Roadmaps Goals Individual Tasks
https://www.intercom.com/blog/intercom-product-principles/
When you grow a team and a company you need structured ways to: 1 - Repeat your success 2 -Avoid repeating your mistakes
What is our role in Engineering?
Support our existing revenue lines
Support our existing revenue lines Add new revenue lines
Support our existing revenue lines Add new revenue lines Improve our ability move fast
Quality of execution People engagement Business alignment
Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list
Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list
Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list
Compliance/Security Data Breach Response Disaster Recovery Risk Management Change Management Vendor Security due diligence Provision and Removal of Logical Access
Quality of execution People engagement Business alignment CS, Sales, Marketing Hiring CI/CD collaboration Performance Peer reviews Goal frameworks Promotions Incident reviews Roadmaps Onboarding Issue escalation Outcome reviews Compensation On-call Rhythms Health checks Project phases Program Mgmt Comms Processes examples, not an exhaustive list
Fully understand the context
People don’t follow it
People don’t follow it People follow it but are frustrated
People don’t follow it People follow it but are frustrated It’s a bad solution to your problem
Successful roll out
Clarify the problem
Identify owners
Agree goals and principles
Define a solution
Get early feedback
Test it
Communicate and educate
Set controls and feedback loops
Resolution Bot launch celebrations in the office
Articles tables launch celebrations at home
Thanks! @mariagutierrez

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