Richard Lee QAM February 2017 Summary of Questions from the Town - PowerPoint PPT Presentation

Lampeter Town Council Richard Lee QAM February 2017

Summary of Questions from the Town Council • Is Lampeter activity responded to from Lampeter? • Does the Lampeter based resource often cover rest breaks out of the area? • What is the performance in the Lampeter area? • How can the Town Council assist the Welsh Ambulance Service NHS Trust? We’ll endeavour to answer these questions during the presentation

NHS Wales and Welsh Ambulance Services NHS Trust • Popn 3.1m • 1300 emergency – 999 daily • Govt funded system • Free at the point of need • Whole system pressures: • Capacity • Frailty • Increasing demand

Our response resources

Clinical Response Model CATEGORY RESPONSE MODE AMBULANCE RESPONSE PERFORMANCE MEASURES Blue lights ≤ 8 minutes Multiple resources including Current: 65% within 8 minutes RED BLS, ALS, CFR, Ambulance, Car, Future state ?70% <8 minutes (aprox. 60-70 calls per Multiple resources Helimed. with ambition for 75%. day out of 1300) Possibility for clinical subsets like defib at cardiac arrest within ?4mins Blue lights: The patient will be seen by the Clinical Interventions / AMBER right clinician or resource in a Patient Outcomes (65% of total call Ideal or Suitable resource timely manner, based on clinical volume) need. Key is transfer to right place.  • Clinical Outcomes Hear and Treat or Normal road speed Planned non-emergency GREEN • Patient Satisfaction response transport: Ambulance or TAXI. or  Hear & Treat referral to own transport, taxi or non emergency ambulance

2016/17

Lampeter Activity 2016 Activity - (Attended Incidents) RED Incidents AMBER Incidents GREEN Incidents All Incidents % Attended by % Attended by % Attended by % Attended by Lampeter Crew Total RED Incidents Lampeter Crew Total AMBER Incidents Lampeter Crew Total GREEN Incidents Lampeter Crew Total Incidents Lampeter Crew Lampeter Crew Lampeter Crew Lampeter Crew Jan-16 10 11 90.9% 57 86 66.3% 26 53 49.1% 93 150 62.0% Feb-16 5 6 83.3% 61 94 64.9% 27 51 52.9% 93 151 61.6% Mar-16 6 7 85.7% 52 93 55.9% 23 54 42.6% 81 154 52.6% Apr-16 6 9 66.7% 45 85 52.9% 21 46 45.7% 72 140 51.4% May-16 7 10 70.0% 51 85 60.0% 29 55 52.7% 87 150 58.0% Jun-16 5 6 83.3% 56 97 57.7% 21 61 34.4% 82 164 50.0% Jul-16 9 12 75.0% 42 86 48.8% 16 47 34.0% 67 145 46.2% Aug-16 3 7 42.9% 68 105 64.8% 21 59 35.6% 92 171 53.8% Sep-16 7 9 77.8% 51 81 63.0% 26 74 35.1% 84 164 51.2% Oct-16 7 7 100.0% 54 91 59.3% 21 61 34.4% 82 159 51.6% Nov-16 4 5 80.0% 75 116 64.7% 23 61 37.7% 102 182 56.0% Dec-16 5 6 83.3% 64 114 56.1% 25 63 39.7% 94 183 51.4% Grand Total 74 95 77.9% 676 1133 59.7% 279 685 40.7% 1029 1913 53.8%

Lampeter Activity 2016 ALL LAMPETER ATTENDED INCIDENTS BY MONTH - 2016 ALL LAMPETER ATTENDED INCIDENTS - 2016 100% 200 90% 180 80% 160 70% 140 60% 120 50% 100 46% 54% 40% 80 62% 62% 30% 60 58% 56% 54% 53% 51% 52% 51% 51% 50% 46% 20% 40 10% 20 0% 0 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Lampeter Crew Attended Other Resource Lampeter Crew Other Resource Total Incidents

Incident Response / Attendance ATTENDED RED INCIDENTS ATTENDED AMBER INCIDENTS ATTENDED GREEN INCIDENTS Jan-16 Jan-16 57 29 10 1 Jan-16 26 27 Feb-16 5 1 Feb-16 61 33 Feb-16 27 24 Mar-16 6 1 Mar-16 52 41 Mar-16 23 31 Apr-16 6 3 Apr-16 45 40 Apr-16 21 25 May-16 7 3 May-16 51 34 May-16 29 26 Jun-16 56 41 Jun-16 5 1 Jun-16 21 40 Jul-16 42 44 Jul-16 9 3 Jul-16 16 31 Aug-16 Aug-16 3 4 68 37 Aug-16 21 38 Sep-16 7 2 Sep-16 51 30 Sep-16 26 48 Oct-16 54 37 Oct-16 7 Oct-16 21 40 Nov-16 75 41 Nov-16 4 1 Nov-16 23 38 Dec-16 64 50 Dec-16 5 1 Dec-16 25 38 Lampeter Crew Other Crews Lampeter Crew Other Crews Lampeter Crew Other Crews

Lampeter Performance Performance RED Incidents RED ACTIVITY & PERFORMANCE RED 14 100.0% RED Incidents RED Within Performance 100% 8mins 90.0% % 12 80.0% Jan-16 11 6 54.5% 83% 80% 10 Feb-16 6 6 100.0% 70.0% Mar-16 6 4 66.7% 67% 67% 60.0% 8 Apr-16 9 6 66.7% 56% 50.0% 55% May-16 10 5 50.0% 50% 50% 50% 6 40.0% Jun-16 6 3 50.0% Jul-16 12 10 83.3% 30.0% 4 33% 29% Aug-16 6 2 33.3% 20.0% Sep-16 9 5 55.6% 2 10.0% Oct-16 7 2 28.6% 0 0.0% Nov-16 5 4 80.0% Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Dec-16 6 3 50.0% RED Incidents RED Performance % Grand Total 93 56 60.2%

Summary of Questions from the Town Council – How did we do? • Is Lampeter activity responded to from Lampeter? • Does the Lampeter based resource often cover rest breaks out of the area? • What is the performance in the Lampeter area? • How can the Town Council assist the Welsh Ambulance Service NHS Trust? Thank you for listening and your contributions

Thank you Diolch yn Fawr