Restart to Recover Restart and debottleneck your business operations to adjust to changes in operations, workforce, supply chain and sales In partnership with www.b3cmsme.org 1
Restart Start in mission-mode to problem-solve through Rebuild productive teams Workforce interrelated shortfalls in for your key business workforce, operations, processes and operations supplies and sales Work with Problem Work with Suppliers Customers suppliers to Solving customers to debottleneck help generate your supply demand chains Adapt and optimize Production production processes to new reality and requirements www.b3cmsme.org 2 2
Rebuild productive teams for your key business Workforce processes and operations Remember: Motivated and productive teams are based on trust Challenges Possible Approaches 1. Workforce is concerned about 1. Communicate business plans and and mutual respect, their health and future expectations enabled by effective two- employment 2. Assign experienced staff to lead way communication 2. Social distancing to be observed core positions/functions at all times 3. Team up new workers with 3. Job rotation to be abandoned experienced workers (buddy 4. Gaps in experience and skills system) Communication resulting from part change-over 4. Update and practice Standard of workforce Operating Procedures 5. Provide quick feed back through Workplace cooperation frequent team meetings 6. Seek and reward suggestions Trust Respect Caution: Communicate and collaborate at safe distance (~6 feet) www.b3cmsme.org 3 3
Adapt and optimize production processes to new reality Production and requirements Practice 5S: Resource Efficiency Optimize work flows and Eliminate work stations for new inefficient use of distancing requirements materials, energy and possible changes in and water products and processes Switch off what is not in use (lights, motors, fans, conveyor belts, AC) Zero out all leaks (water, steam, compressed air) Recover scrap materials for reuse Substitute with energy and water efficient lighting, motors, equipment www.b3cmsme.org 4
Work with suppliers to debottleneck your supply chains Supplies Challenges Possible Approaches Remember: 1. Suppliers are not operating, due 1. Reach out to support suppliers to Strategize procurement to close down, lock down, get them back into business down your ENDA ladder, shortage of personnel, materials 2. Identify and work with in terms of items, or finance, or otherwise alternative suppliers for your 2. Current suppliers are imposing supplies, e.g. locally and/or from quality and quantity price hikes or change delivery other existing supplier with Essential and/or payment terms similar capabilities Supplier 3. Supplies unable to reach, 3. Explore opportunity to aggregate Needed particularly international and/or your demand with those of other interstate companies in your area Desired 4. Insufficient working capital to pay 4. Initiate discussions on prices and Avoidable for supplies supply and payment conditions www.b3cmsme.org 5
Work with customers to help generate demand Sales Remember: Strategize your sales efforts and product offer Challenges Possible Approaches 1. Customers are not operating, due 1. Reach out to support customers to to move up your to close down, lock down, shortage get them back into business customer’s ENDA ladder of personal, material or finance, or 2. Explore new customers and otherwise markets, with current or slightly 2. Current customers are demanding modified products Essential price discounts or change delivery 3. Explore opportunity to aggregate customer and payment terms your deliveries with those of other Needed 3. Products unable to reach companies in your area Desired customers, particularly 4. Initiate discussions on prices and international and/or interstate delivery and payment conditions Avoidable 4. Customers unable to pay on time www.b3cmsme.org 6
Art of Problem Solving as a Team Effort Alternatives Monitor • Understand • Select and impact execute most • Generate and • Review impact appropriate • Analyze root judge of solution & solution causes alternatives need for further action Problem Solution In fast track mode, accepting you may get it completely right the first time around www.b3cmsme.org 7
Restart Start in mission-mode to problem-solve through Rebuild productive teams Workforce interrelated shortfalls in for your key business workforce, operations, processes and operations supplies and sales Work with Problem Work with Suppliers Customers suppliers to Solving customers to debottleneck help generate your supply demand chains Adapt and optimize Production production processes to new reality and requirements www.b3cmsme.org 8 8
Restart to Recover Restart and debottleneck your business operations to adjust to changes in operations, workforce, supply chain and sales In partnership with www.b3cmsme.org 9
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