HOLYOKE FAMILY RESOURCE CENTER Reflecting and Celebrating October 2013 – present
● Family Resource Center Family Stories ● What is the Holyoke Family Resource Center? ● Expectations ● Facts ● Outcomes ● Community & Family Feedback ● Moving Forward
Our Enlace Families
What is the Holyoke Family Resource Center? “The FRC is a safe place April 10, 2013 – Community Conversation held with the Department where all families learn of Children and Families and families in the community. Vote held by providers and support each other and families to proceed with pilot to build and participate in Family Resource Center programs and services August, 2013 - Family Resource Center that foster strong and fully staffed healthy families ”. October 7, 2013 - Family Resource Center officially opens July, 2014 - State announces procurement for Family Resource Centers September, 2014 - Proposal to formally become Family Resource Center submitted
A Family Resource Center Program Concept Expectations DCF wanted to divert families Family Resource Centers are to from formal child welfare system serve approximately 80 families/month 1-2 visit Maximum of 1,000/year Information/referrals 3-5 visit Low level support On going On going support Mid- high level support
Holyoke Family Resource Center Facts Total Families Receiving Services by Quarter Type of Families Served (Since 2013) Quarter # FY 2013 FY 2014 Type of Family Number Served Female 1931 Quarter 1 (July- *Center being 728 Total (243 per developed month average) Male 1018 September) Teen parents 7 Quarter 2 (October- 366 Total (122 per 1221 Total (407 per month average) month average) December) Single parents (20 years or 716 older) Quarter 3 (January- 505 Total (168 per month average) March) Grandparents 105 Adoptive or foster parents 1 Quarter 4 (April-June) 656 Total (218 per month average) DCF involved families 177 Total 1527 FY 2013 1949 FY 2014
Holyoke Family Resource Center Facts Information & Referrals and Concrete Services: # of Concrete Number of Children Served Service, Resource, or # of Concrete Service, Resource, or Services/Information & Program Services/Information & Referrals Program Referrals Basic Needs Family Support Domestic Violence Income / Transitional 32 25 798 Assistance Services Child Abuse/Neglect 176 83 Housing/Shelter Services Ages 0-3 Child Development 1313 15 30 Fuel Assistance Information Equipment/Materials Early Intervention / 113 44 (clothing, diapers, car seats, Developmental Screenings furniture, etc.) Ages 4-6 Child Care (emergency or 18 25 Transportation ongoing) Food/Nutrition (pantry 649 Services for Children with Ages 7-12 2985 74 meals, WIC, food stamps, Special Needs etc.) Services for Parents with Adult Education (HiSET, job 57 15 training, ESOL, etc.) Special Needs Over 12 Other – General Family 31 Parent Education Classes 31 Support Parent Support Groups Health Related Services 41 Playgroup / Parent-Child Health Care (screenings, 9 18 insurance, etc.) Activities 1256 Family Planning, Pregnancy and 2 Public School Information 125 Breastfeeding Support Substance Abuse Services 20 Translation Services 89 69 Other – Copying/Faxing 110 Mental Health Services TOTAL: 4283 Other 0
OUTCOMES - Evidence Based Parent Education Series - Parent Support Groups - Parent and Child Activities - Family Education Workshops - Social / Special Events
Evidence Based Parent Education Series Nurturing Fathers • MA & PA •
Nurturing Fathers
MA & PA
Parent Support Groups Mom’s Group • Grandparents Group • Parent Café •
Mom’s Group Grandparents Group Parent Café Training
Parent & Child Activities Story Walks • DCF / Gandara Visits • Arts and Crafts •
Story Walks
DCF Family Visits Gandara Family Visits
Family Arts and Crafts
Family Education Workshops Housing Workshops • Adult Education • Health and Nutrition • Child Development Workshops • Basic Needs •
Housing Workshops Early Literacy & Intervention Child Development
Health and Nutrition Basic Needs (Financial Management - Food – Shelter)
SOCIAL / SPECIAL EVENTS Family Field Trips • Turkey Bingo / Bingo for Food • Holiday Celebrations • Family Free Time • Book to Movie Club • Family Board Game Night •
Family Field Trips Turkey Bingo Holiday Celebrations
Family Free Time Book to Movie Club Board Game Night
Community and Family Feedback Parent Surveys •
What are some positive/great things that you like about Holyoke? 47% 42% 35% 34% 27% 18% 14% 10% 10% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Schools People Safety Housing Stores Diversity Other Nothing Jobs Response * Multiple fields selected Count Schools 100 People 89 Safety 74 Housing 72 Stores 57 Diversity 38 Other 30 Nothing 21 Jobs 21
What are some challenges you and your neighbors face day to day? Facing no challenges 6% Stores 8% Other 10% Response * Multiple fields selected Count Facing no challenges 13 Stores 17 Schools 14% Other 21 Schools 30 People 19% People 40 Diversity 43 Housing 59 Diversity 20% Safety 95 Jobs 99 Housing 28% Safety 45% Jobs 47% 0% 10% 20% 30% 40% 50%
MOVING FORWARD Welcome Betty Medina-Lichtenstein Executive Director Enlace de Familias
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