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Rapid Rehousing Workflow YEAR ONE and Outreach and Engagement - PowerPoint PPT Presentation

Rapid Rehousing Workflow YEAR ONE and Outreach and Engagement YEAR TWO Intake 2015-2017 Tracking Attending Housing Briefing HOUSED: 203 at HOM Inc. 4 Case Managers Housing Search Housing Placement Average Case Load: Housing Case


  1. Rapid Rehousing Workflow

  2. YEAR ONE and Outreach and Engagement YEAR TWO Intake 2015-2017 Tracking Attending Housing Briefing HOUSED: 203 at HOM Inc. 4 Case Managers Housing Search Housing Placement Average Case Load: Housing Case Management 32 Assisting with connection to SSI/SSDI when needed Documentation

  3. DATA FROM YEAR 2015-2017  Connected with 2 out of every 10 referrals  31% drop out rate  55% success rate  Average mileage - $346 per Case Manager

  4. Intake Specialist Role YEAR THREE - Outreach And Engagement 2017-2018 - Intake - Tracking - Exit Follow up (added with new role HOUSED: 189 Housing Locator Role - Work with Case Manager to Intake Specialist house “hard to house” clients Housing Locator (HOM Inc.) Case Manager 6 Case Managers - Attending Housing Briefing - Housing Search/Placement Average Case Load: 25 - Housing Case Management - Assisting with connection to SSI/SSDI when needed - Documentation

  5. DATA FROM YEAR 2017-2018  Connected with 4 out of every 10 referrals  28% drop out rate  68% success rate  Average mileage - $346 per Case Manager

  6. Intake Specialist Role YEAR FOUR - Outreach And Engagement - Intake 2018-2019 - Tracking - Exit Follow up (added with new role) HOUSED: 148 Housing Navigator Role - Attending Housing Briefing Intake Specialist - Housing Search/Placement Housing Locator Housing Locator Role (HOM Inc.) - Work with Navigator to house “hard to house” clients Housing Navigator Case Manager 4 Case Managers - Housing Case Management (1 trained SOAR Specialist) - Documentation SOAR Trained Case Manager is assigned all clients that need Average Case Load: SSI/SSDI 20

  7. DATA FROM YEAR 2018-2019  Connected with 7 out of every 10 referrals  14% drop out rate  87% success rate  Average mileage - $224 per Case Manager

  8. Michelle Alberti Program Manager malberti@turnanewleaf.org 480-733-3042

  9. Pima County Links

  10. Snapshot of Homelessness

  11. It Takes A Team • Workforce Unit Supervisor • Outreach Case Manager • Intake Support Specialist • Case Manager/Workforce Development Specialsit • Housing Case Manager • Internal Communications

  12. Navigating the Shelter System Salvation Army Hospitality House • Gospel Rescue Mission • Primavera • Emerge • Our Family • SJEC/DES • Bridge •

  13. Housing and Employment is key to ending and preventing homelessness • SJEC Job Offer Academy • Modernized & Low Barrier • Find the right job for the right situations • One-week intensive employability skills workshop • Classes are modularized to accommodate barriers

  14. Questions? Contact Information Dan Sullivan, CSET Community Service Manager 724-7300

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