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Quarterly Utility Webinar NW Ductless Heat Pump Project & Smart Water Heat Suzi Asmus (DHP) & Jill Reynolds (HPWH) Initiative Managers May 27, 2015 1 NORTHWEST ENERGY EFFICIENCY ALLIANCE Quarterly Utility Webinar MAY 27, 2015 Agenda


  1. Quarterly Utility Webinar NW Ductless Heat Pump Project & Smart Water Heat Suzi Asmus (DHP) & Jill Reynolds (HPWH) Initiative Managers May 27, 2015 1 NORTHWEST ENERGY EFFICIENCY ALLIANCE

  2. Quarterly Utility Webinar MAY 27, 2015

  3. Agenda Q1 2015 PROJECT SUCCESSES AND HIGHLIGHTS • PROMOTIONS • MAINTENANCE • Q & A •

  4. 2015 Project Successes & Highlights REGIONAL SALES & INSTALLS QUALITY ASSURANCE PASS RATE 4,852* regional sales in Q1 84% initiative to date • • 101,158* total regional 2 inspections in 2015 • o sales since 2007 (includes non-incented and MANUFACTURED HOMES incented) 30* installs in Q1 2015 • 1,600* total incented sales in • 2015 (through Q1) o 37,770* total incented MARKETING ductless installations since 2008 Phased out cooperative marketing • program and Facebook page OUTREACH Provided Mitsubishi-Gensco • Presented at 6 supply chain • promotion packet to market events, supporting over 400 attendees Rebranded resources available • this summer *Estimated totals as of June 4, 2015

  5. Promotions

  6. Promotions MITSUBISHI - GENSCO 0% interest financing for up to 25 months on all electric heating • and cooling products OR Up to $400 in instant savings on select ductless systems • To qualify for either offer, a Mitsubishi Diamond Contractor must • install the system Double and Triple Diamond* Contractors offering reduced • pricing: March 26 to June 25, 2015 All Diamond Contractors offering 0% financing: March 26 to June • 15, 2015 Access the digital promotion packet here for resources to • communicate this opportunity to your customers *Note: The Double and Triple Diamond designations are not consumer facing

  7. Maintenance

  8. Maintenance QUALITY INSTALLATIONS AND CONSUMER EDUCATION 84% pass rate initiative to date • 87% ‘satisfied’ with required maintenance • 59 utilities currently performing QAs • RESOURCES Homeowner’s Guide • Best Practices Installation guide • Best Practices Webinars • Manufacturer’s operation manual • New ‘smart’ units • MAINTENANCE Rebranded resources strengthens maintenance language • QA Inspections are a great opportunity for improved maintenance • `

  9. Thank You Suzi Asmus Initiative Manager sasmus@neea.org Direct: 503.688.5407 Visit GoingDuctless.com for more information

  10. NW Ductless Heat Pump Project & Smart Water Heat Marketing Updates New messaging, templates and websites May 27, 2015 NORTHWEST ENERGY EFFICIENCY ALLIANCE 10

  11. Research and Messaging  Ductless Heat Pumps  Saving money and energy  Increased comfort and control  Reliability and good investment  Heat Pump Water Heaters  Saving money and energy  Reliability and durability  Control 11

  12. New Initiative Name No more Smart Water Heat… Hot Water Solutions  …is coming soon! 12

  13. Creative Concept Testing: DHP 13

  14. Creative Concept Testing: HPWH 14

  15. Utility Resources: DHP and HPWH  Messaging matrix  Advertising  Online banner ads  B&W and color print ads  Radio spot  Direct mail postcard  Collateral  Sales sheets, homeowners guides  Installation best practices guides  …and more 15

  16. Website 16

  17. Website: Utility Integration 17

  18. Website: Utility Integration 18

  19. Website: Utility Redirection 19

  20. Next steps  Outreach (June)  Website customization training (July)  Website launch/assets available (July) Questions? 20

  21. Thank you  Jill Reynolds  Suzi Asmus  Initiative Manager  Initiative Manager  jreynolds@neea.org  sasmus@neea.org  503.688.5460  503.688.5407  Becca Yates  Sr. Marketing Manager  byates@neea.org  503.688.5450 21

  22. Quarterly Utility Webinar Presented by Smart Water Heat

  23. Agenda Q1 2015 SUCCESSES & HIGHLIGHTS  PROMOTIONS  FEDERAL WATER HEATING STANDARDS  AIRGENERATE MARKET SUPPORT  Q&A  Presented by Smart Water Heat May 27, 2015 23

  24. 2015 Program Successes and Highlights REGIONAL SALES & INSTALLS QA INSPECTION PASS RATE 6,632 initiative to date 83% initiative to date   5,730 Tier 1  902 Tier 2  REGIONAL PROGRAMS 3,481 in 2014  43 utilities offering  3,197 Tier 1  programs 284 Tier 2  MARKETING Collaborated with GE on  Spring 2015 campaign Created and delivered  Federal Standards Update webinar and informational flyer Presented by Smart Water Heat May 27, 2015 24

  25. 2015 Program Successes and Highlights NEW BRADFORD WHITE TIER 2/3 HEAT PUMP WATER HEATER Available in 50- (RE2H50R10B) and 80-gallon (RE2H80R10B) sizes  Both models are listed both as Tier 2 and Tier 3 qualifying units  To achieve Tier 3 efficiency, the units must be manually placed in  “Cold Climate Efficiency” mode The Aerotherm is available exclusively in the wholesale channel  Visit Bradford White’s website for product details  Presented by Smart Water Heat May 27, 2015 25

  26. Promotions Presented by Smart Water Heat

  27. Promotions GE GEOSPRING PROMOTION Applicable to Tier 2/3 GeoSpring 50- and 80-gallon models  $300 manufacturer markdown through December 31, 2015  GE retailers and wholesalers determine pricing individually  Some retailers offer additional markdowns, contact your local  GeoSpring retailer GE and Smart Water Heat marketing campaign will peak in mid-June  Digital promotion packet available here  Presented by Smart Water Heat May 27, 2015 27

  28. Federal Standards Presented by Smart Water Heat

  29. Federal Water Heating Standards Took effect April 16, 2015  Electric water heaters larger than 55-gallons must be HPWHs to  meet the new standard Resources to support utility communications with contractors  and customers available here Presented by Smart Water Heat May 27, 2015 29

  30. AirGenerate Market Support Presented by Smart Water Heat

  31. AirGenerate Market Support Strategy AirGenerate has ceased operations  De-listing and Remediation FAQs available here  AirGenerate Remediation Strategy  Smart Water Heat collaborating with the HPWH Work Group  to develop regional market support strategy Strategy development is nearing completion  Presented by Smart Water Heat May 27, 2015 31

  32. AirGenerate Market Support Strategy AIRGENERATION REMEDIATION PLAN DETAILS Discussion of tentative details  Final details to be released via bulletin  Presented by Smart Water Heat May 27, 2015 32

  33. Thank You Jill Reynolds Initiative Manager jreynolds@neea.org 503.688.5460 Presented by Smart Water Heat May 27, 2015 33

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