QlikView User Forum 8 th October 2014
Agenda Welcome – Tony Bell, Sales Director • Introduction – Nick Bell, CEO • Guest Speaker – Reshigan Govender, CIO, Simba • Tips & Tricks – Shashin Modi, QlikView Technical • Manager & Rousseau Kluever, QlikView Business Manager Guest Speaker – Freddie Swart, Chief • Procurement Officer, Arcelor Mittal Decision Accelerators – Rousseau Kluever & Kate • McFarlane, Business Analyst Qlik Sense and the Future of Analytics – Gavin • Sheehan, Operations Manager Closing – Paul Morgan, Director •
Introduction Nick Bell, CEO
Introduction The Company Background: In order to be a truly meaningful partner to our clients we needed to be more than just single technology partners working within an area of their business. In order to grow scale and be able to contribute more significantly to our client’s business we needed to become more independent, more impartial and more focused on the customer’s end requirements. Journey began in 2013 to find like-minded companies that understood the opportunity and the value of being able to really service our clients requirements across their business. Introduced to ASYST Intelligence and DigiQuill Productivity, a division of Cyest.
Introduction 1 st July 1 st June 19 th Sept 10 th July 1 Jan 2014 23 Feb 1 March 11 March Dark Horse CPT BI & DQ Staff DI & ASYST Client Launch Dataways CPT Client SAP User Integration Launch Integration Conference Integration Event Integration Forum
Clients Here Today
Company Divisions PLATFORMS ENABLEMENT DATA ENGINEERING ARCHITECTURE This division Knowledge transfer Technology focused Consulting business implements a range & solution support.. business that is that provides design of BI solutions. Our concerned primarily and other understanding of the - Training: Technical with data extraction professional services strengths of different training & business and management such as: technologies allow training. and all associated you to select and - Change activities: - Decision Audits implement what is management to - Decision Rights best for each client ensure successful - Data Cleansing Workflow Design context. solution adoption - Data Warehousing - Architecture - Analytics - Support to ensure - OLAP Cubes - KPI Mapping - Portals solution longevity - MDM - Mobile BI and continual improvement - BPC
Decision Architecture This team is focused on the process of advising clients on implementation strategy and decision making performance management Services Offered: • Decision Audits • Decision Rights • Architecture • Information Management Strategy
Decision Engineering This team is focused on helping clients move, consolidate, cleanse and organise their data Services Offered: Data Quality • Master Data Management • Data Integration • Application Development • Collaboration •
Decision Platforms This team is focused on helping clients implement and use analytics solutions to assist in decision making Services Offered: Analytics Implementation • Reporting • Predictive Analysis • Mobility •
Decision Enablement This team is focused on supporting clients technology investments as well as the training and change management process needed for successful implementations. Services Offered: Software Support • Training • Project Management • Change Management •
Platforms Team Paul Morgan • General Manager: Platforms • QlikView, SAP, Microstrategy, Roambi Gavin Sheehan • Operations Manager • QlikView, SAP, Microstrategy, Roambi Rousseau Kluever • Business Manager: QlikView • QlikView Shashin Modi • Technical Manager: QlikView • QlikView Grant McCann • Engagement Manager: QlikView • QlikView
Evolution of Customer Thinking Over the last 5 years we have seen an evolution of what customers are asking of their BI technology. Companies that are attempting to drive greater performance within the organisation need to create a clear link between the decisions that people are being tasked to make, and how those decisions drive performance.
Principles of Understanding
Principles of Understanding Context Wisdom Predictive Knowledge Analytics Information Reports Data Understanding
Decision Profile Assessment We recognise that there are 3 components of understanding that an organisation needs to answer in order to determine its decision making maturity. This will help to drive the method in which the organisation consumes information: 1. Understanding the Decision Profile • Do users know what it means to succeed? • What does success look like? • Can we predict the range of possible outcomes? 2. Understanding the People • Who are the key users of the solution? • How do they currently execute reporting? • Is information a part of the social systems of the business? • How do they currently report? • What is their technical level of competence? • What information do they need to execute their job more efficiently?
Decision Profile Assessment 3. Understanding the Technology • Does the business know what information it needs to have to complete the project? • Does the business have access to the information? • Is it in a workable format for use? • Which tools have been chosen for the execution of the information? • Does the technology enable the users to work with their information?
The Decision Audit Organisations are investing heavily in enabling their users through technology, however they are not completing the link to performance by making the information provided relevant to their users.
More Than Just Solution Delivery • Solution Analysis: Core team of business analysts and architects • Project Management: Projects managed through project team • 45 Certified consultants • Customer Services Centre – dedicated telephonic, e-mail and onsite support team • Training – team dedicated to training and user adoption through change management • 75 Staff • Over 200 Clients
Decision Inc. Client Base
Reshigan Govender, CIO, Simba
Business + Information Solutions Business + Information Solutions QLIKVIEW USER GROUP Reshigan Govender BIS Senior Manager September 29, 2014 22 22 PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Business + Information Solutions Europe: a diverse market MOST $$$ of 950 million consumers MEDIIUM $$ LEAST $ • 52 countries • 28 currencies • 12 time zones • 98 plants Eastern Europe • 56,000 employees UKI + SA Sub-Sahara Africa Western Europe South West Europe South East Europe PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Business + Information Solutions We are shifting our focus FROM TO Transactions and Exploiting IT for back office IT business outcomes PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Business + Information Solutions Business Engagement Develop a deep understanding Understand the of the business and how BIS Business can enable business capability Set the IT Partner with other business leaders to set the BIS strategy Strategy Strengthen Leverage technology to strengthen competitiveness Competitiveness Establish Service Establish BIS service levels for the business and own the Levels end-to-end solution delivery Manage BIS spend and productivity Manage Spend 25
Business + Information Solutions Our story so far 26 PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Business + Information Solutions Change to 3 streams of BI 27 PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Business + Information Solutions What's next in our journey • A tale of 2 apples ? 28 PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Business + Information Solutions Thanks for listening ….. 29 PRIVILEGED & CONFIDENTIAL PRIVILEGED & CONFIDENTIAL
Tips & Tricks Shashin Modi , QlikView Technical Manager & Rousseau Kluever , QlikView Business Manager
Tips & Tricks Front End Bookmarks Set Clear State Select Exclude Search Repository Ad Hoc Reporting Back End Optimisation -Technical User Forum How to handle multiple fact tables (Concatenate Vs. Link Table) Distinct Calculation Condition Autonumber Show Condition Variables Calculations in backend
Tips & Tricks – QlikView Reporting • Built in • Easy to use • Drag and drop functionality • Can be printed to paper or pdf • Can be emailed to users in email burst • Live demonstration
Freddie Swart, Chief Procurement Officer, Arcelor Mittal
Decision Accelerators Rousseau Kluever & Kate McFarlane , Business Analyst
Leveraging Decision Inc. Understanding Functions: On average 80% of the function of the role in an organisation is similar to the same role in a different industry Therefore the easiest way to scale and grow within our clients is to bring functional analytics to the market with Decision Accelerators. Sales Analytics • Procurement Analytics • Finance Analytics • Manufacturing Analytics • Debtors/Creditors Analytics • Human Resources Analytics •
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