QI Project Management: A Strategic Imperative Frank Ervin Angela Tecson
Disclosure Presenters Frank Ervin and Angela Tecson Relationships with commercial interests: Grants / Research Support None Speakers Bureau/ Honoraria None Consulting Fees None Other None
Project Management: The Whys • Increase in number of PQI projects - PQI students and Grads • Imperative for sharing and spreading • PQI faculty workload for supervision of students, grads • ROI tracking • Transparency and Trust – Operational Managers
FH PQI Physicians/Medical Year Projects Staff 1 (2015-16) 9 9 2 (2016-17) 13 38 3 (2017-18) 23 + 56 89 4 (2018-19) 26 + 65 122 • Cohort trained physicians and medical staff • MSA originated QI projects • HA originated QI projects
Project Management Software: The Benefits Students: Clear pathway to follow from project idea through completion. Answers questions of ‘where am I’ and ‘where do I go next’. Faculty: Easy access to project details, forum for feedback to student. QI Community: Searchable repository of QI projects
Exchange
Solutions to date • Cohort 1: MS Word – email to faculty • Cohort 2: Sharepoint – MS Word Template • Cohort 3: Sharepoint – MS Word Template • Cohort 4: COMPASS
SHAREPOINT Advantages Disadvantages Familiar Internal HA network Cut/paste Sharepoint expert No fees No timelines Usual FH email No cycle Monthly report add-on FH email for sponsors to template No project tracking No idea management Feedback
FH PQI Sharepoint
Advantages Disadvantages Idea Management No graphs Cycle Management No tables “clunky” Unfamiliar Web-based interface ROI Small customer based Feedback $$$ iOS $ Sorting and grouping
Project Initiation Ideas need to go from ‘doctor’s lounge’ to an actionable project
Demo Project Idea
Demo Project Planning
Project Execution • PDSA Cycles - test Incrementally • Data/measurements • Team • Reporting/Communication • Implementation Tips: Start small Keep it simple and focused Cadence Be transparent, no surprises Teamwork
Project Closure • Summary • Spread • Monitor • Evaluation • Data destruction • Communication Plan PM pg 3
FH PQI: physicianQI@fraserhealth.ca FH COMPASS: tracey.giles@fraserhealth.ca
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