Prote rotecting Y cting You ou Our Our Response sponse to C to - PowerPoint PPT Presentation

Prote rotecting Y cting You ou Our Our Response sponse to C to COVID VID-19 19 Pr Pres esen ented ed by JK M JK Moving ing S Ser ervic ices es Ma May 2020 Co Conten tent is is Co Confid fiden enti tial

Agen genda • The New Normal • Our Commitment to You • Protocols and Process • Education and Awareness • Personal Protective Equipment (PPE) • Safety Lead • Equipment Cleaning and Sanitation • Continuous Evaluation and Improvement • Review and Next Steps

The The N New N Norma ormal • The COVID-19 Pandemic has impacted the entire world and will forever change the way we live and work. • Our priority remains health and safety. • We have reviewed our processes to ensure the health and safety of our Crews, Staff and Clients. • Some changes are simple enhancements and others are significant improvements to our operations and the customer experience.

Our Our Commit ommitment nt to to Y You ou • Overview of the immediate actions to ensure safety of our crew, staff and clients. • Continuous updates and modifications of these protocols is our top priority • Welcome your feedback and sharing best practices

Protocol Protocols a s and nd Proce Processe sses A holistic and comprehensive approach: • Education and Awareness • Personal Protective Equipment (PPE) • Safety Lead • Equipment Cleaning and Sanitation • Continuous Evaluation and Improvement

Ed Educ ucatio tion a n and nd A Aware rene ness ss • Daily team briefings • Weekly forum for staff with senior management • Video messaging in dispatch centers • Touchless thermometer and potential exposure questionnaire daily and tracking • Provide PPE and educate on proper use • Limit passengers in vehicles and elevators • Messaging – safety reminders and notifications • Crew Teams – limit intermingling of Crew staff • Safety remains a team priority – full staff engagement

Persona rsonal l Prote Protective ctive Eq Equip uipment nt ( (PPE) PPE) • Starts on arrival – new dispatch and team protocols • Company provided nitrile gloves and masks • Review proper donning and doffing techniques • Uniforms with company identification badge • Cleaning of uniforms between uses • Soap, towels and sanitizer for each job site • Proper collection and disposal of all used safety items

Sa Safe fety Le ty Lead • Trained on JKMS process and protocols – clearly identifiable on site. An optional staff member for larger projects or as needed. • Educate, inspect and ensure compliance. • Crew inspections (periodic temperature and wellness checks). • Enforce social distancing and best practices. • Periodic cleaning of often touched surfaces. • Inspect facilities for cleanliness. • Provide replacement PPE as necessary. • Remove anyone violating protocols or exhibiting illness. • Adhere to company notification and escalation procedures.

Eq Equip uipment nt C Cle leaning ning and nd Sa Saniti nitizati tion • Provide totes (single use) as appropriate • Clean and disinfect all packing crates and dollies • Commercial bins – separate and quarantine for 48 hours • Comp-U-Wrap – separate and quarantine for 72 hours • Vehicles cleaned & sanitized after each use

Continu ontinuous Eva us Evalua luatio tion & Imp Improve rovement nt • Continuous review of CDC recommendations • Feedback from Safety Leads • Operational reviews with project managers and management team • Solicit feedback from stakeholders (clients, crews and staff) • Implement changes and modifications as necessary • Evaluate impact of changes – look for opportunities to improve

Revie view a and nd N Next Ste xt Steps • Our Commitment to You • Protocols and Process • Education and Awareness • Personal Protective Equipment (PPE) • Safety Lead (Optional) • Equipment Cleaning and Sanitation • Continuous Evaluation and Improvement What additional information could we offer?

Que Questions stions – We w want to nt to he hear r from you from you • What do you think about our approach? Does it meet your expectations? • What part of this offering do you feel creates the most value for you and your firm? • Do you have any suggestions or recommendations?

Thank you! Thank you! Please contact us with further questions. We are here to serve you.