FEBRUARY 2018 Project Proposal PROPOSED BY McKarthy Labs
PROJECT PROPOSAL THE COMPANY McKarthy Labs is a Robotic Process Automation (RPA) & Artificial Intelligence (AI) Practice, working alongside Smartedge Solutions IT Consultancy. We provide a variety of complex solutions throughout the Enterprise Software space. Robotic Process Automation (RPA) is increasingly being used to handle routine tasks as well as time-consuming duties, challenging the way modern businesses operate. This form of digital transformation is already showing a significant return on investment for early adopters, the switch from legacy business systems, to the integration of RPA technology will allow enterprises companies to become more competitive, more efficient and more flexible. Read more PROJECT PROCESS PRES ENCE PROJECTS 03 01 worldwide capabilities CASE STUDIES CLIENT 02 04 success stories Satisfaction
PRE SE NC E 01 worldwide C LIE NT 02 Satisfaction “The relationship between Society and Technology will change in the future, For the better. I truly believe that Robotic Process Automation is one of the greatest tools that will enable change in our company”. – Senior Partner at Law Firm “Automation of various activities improves the performance of many business processes. Beyond enabling a reduction in labor costs, automation raised throughput, increased reliability, and improved quality, among other performance gains”. – COO of the Accounting Firm “Besides the cost and efficiency advantages, a couple of RPA’s greatest benefits are often overlooked: its ease of deployment and the speed and agility it confers on the enterprise”. – CTO of the Insurance Company “RPA brought a lot of benefits through business automation and the most important for us the ROI of 130 percent—in the first year”. – Financial Director at Manufacturing/FMCG Business
PROJECT 03 capabilities MC KARTHY LAB S McKarthy Labs can deliver a broad range of project in the Robotic Process Automation (RPA) and Artificial Intelligence (AI) space with a wide range of capabilities RPA Advisory 1. Business case roadmap planning 2. Contracting and commercial model assistance for root cause analysis 3. Change Management 4. Benefit realization 5. RPA Centre of Excellence (COE) Set up RPA Implementation 1. RPA Tool Vendor Selection 2. RPA Design and Development 3. Tool Configuration Assistance 4. User acceptance testing support 5. User Training 6. End to end Project & Program Management 7. Deployment 8. Post-implementation support 9. Maintenance AI Advisory & Consulting 1. Chatbots 2. Machine Learning 3. Automatic Speech Recognition (ASR) 4. Natural Language Generation (NLG) 5. Optical Character Recognition (OCR) 6. Natural Language Understanding (NLU) 7. Text to Speech (TSS)
C ASE STUDIES 04 success stories LENDING/MORTGAGE - BANK Loan Application Processing Challange Title documents, in PDF format, are keyed in by loan analysts, then sent to process team for servicing in Loan System. The quality of the Loan Application was of poor quality and time- consuming. Solution Cognitive extracted 125 fields, and inputs into loan system RPA accepting and closing out ticketing of title service request. The process became highly efficient and Virtual Workers were deployed to manage and automate the various complex, low volume system administration tasks around IT applications and infrastructure, including validation, regular testing, diagnostics and fault remediation. This replaced the need to recruit further highly trained staff to perform these tasks. 82% Straight through processing (STP) + 96% Quality 37 FTE @ $33k = $1.22MM 30x reduction in cycle
C ASE STUDIES 04 success stories HR/PAYRO LL - FINANC E Onboarding/offboarding Challange On-boarding and off-boarding procedures had to be documented to ensure compliance with regulatory requirements. Double data entry, a huge amount of errors and low efficiency caused several problems. Moreover, each process assessed, prepared and created new joiner data, documents validation, streamline information across disparate corporate systems for preparation on Day 1, consolidating leaver input from business areas and fed into downstream systems. Continuous governance. Solution Entirely Automating the processes and robotising checkpoints ensured complete governance, management, intelligent reporting, and control. It also ensured a prompt deactivation of user accounts to recoup license seat costs and to prevent unauthorised access to business-critical systems. The same functionality that supports the onboarding process also supports offboarding. More flexible workforce resulting in happier and more productive employees Time to process: from 2 hours to 3 minutes once completed forms received 100% Error Free Processes
C ASE STUDIES 04 success stories SALE S & BUSINE SS DE VE LOPME NT - WORKFORC E MANAGE ME NT Lead Generation Challenge The process of attracting and converting cold leads and prospects into solid leads is time-consuming and repeatable. Moreover, it requires a large number of FTE, to do the searching for these companies, people to approach and test emails. Most lead- generation select the following objectives: The number of leads expected, The degree of qualification, The time frame during which they will arrive, The cost per lead, lead- to-sales conversion ratio, Revenue per lead, Campaign ROI or expense-to-revenue ratio, Choose one primary and no more than two secondary objectives, and make them very specific. Solution Automated the end to end the process with 100% FTE replacement, helped to become more efficient and to approach a much large number of potential clients, along with building a workable database in the CRM. Employees assigned to creative tasks and client interaction Lead generation working 24/7 Database up to date
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