Presented by Angela Albin, EBT Program Manager-SNAP/TANF Indiana Family & Social Services Administration Division of Family Resources
▪ To assist farmer’s markets and direct market farmers in accepting SNAP EBT. ▪ Currently, States and the SNAP EBT Free Equipment Program receive funding from United States Department of Agriculture, Food & Nutrition Service (USDA/FNS) to provide free equipment. These funds also cover other costs associated with the POS equipment.
START BY BECOMING AUTHORIZED TO ACCEPT SNAP: ▪ Find info on how to apply here: http://www.fns.usda.gov/snap/retailer-apply 1. Get a USDA account by going to: https://identitymanager.eems.usda.gov/registration/se lfRegistrationForm.aspx?level=1 2. Complete the online application: http://www.fns.usda.gov/snap/retailer-apply
▪ Applications to become a SNAP retailer can take up to 45 days to be processed. ▪ Indiana’s EBT contractor, Conduent, is notified of newly authorized SNAP retailers. Conduent will contact the retailer to provide free equipment options, which includes equipment from Conduent and the USDA FNS SNAP EBT Equipment Program
▪ The various types of equipment ▪ Contract cancellation fees. ▪ Which company is providing the wireless service. ▪ The fees and services that are provided at no cost under the various plans.
CONDUENT and the USDA FNS SNAP EBT EQUIPMENT PROGRAM are authorized to
▪ USDA FNS SNAP EBT ▪ Conduent: Equipment Program: ▪ FIS Government Solutions ▪ Electronic Commerce ▪ Merchants Bancard Network
WIRED EQUIPMENT: WIRELESS EQUIPMENT:
USDA FNS SNAP EBT Equipment Conduent Program ▪ Wireless equipment ▪ Wired or wireless equipment ▪ Wired equipment can process only EBT ▪ Get information and check to see if you transactions, not debit or credit. Wireless qualify: mysnapebtequipment.com. Also, can process EBT, debit and credit. call 844-762-7328 or email info@mysnapebtequipment.com ▪ Call Conduent Retail Operations Support at 800-222-7757 for information ▪ Apply at: mysnapebtequipment.com and to apply ▪ Federally funded program ▪ Federal and state funds are used ▪ Conduent is the state’s EBT system vendor. Their contract includes providing free POS equipment to farmer’s markets.
Conduent: Verizon Electronic Commerce: AT&T Merchants Bancard Network: Your choice, as you use your own smart device.
USDA FNS SNAP EBT Equipment Conduent Program ▪ 3 year contract which ▪ 3 year contract which includes: includes: ▪ Equipment ▪ Equipment ▪ Set-up costs ▪ Set-up costs ▪ Monthly service fees ▪ Wireless fees ▪ Statement fees ▪ Data plan fees ▪ EBT transaction fees
USDA FNS SNAP EBT Conduent Equipment Program ▪ Transaction costs for SNAP EBT, credit & debit ▪ Transaction costs for credit & debit transactions transactions ▪ Credit card payment processing network fee ▪ Credit card payment processing ▪ Monthly service fees network fee ▪ Statement fee ▪ Data plan fee ▪ Seasonal fee ▪ Early termination fee ▪ Wireless Fees
Merchants Bancard Wireless- FIS (Conduent) Electronic Commerce (FNS) Network (FNS) Wired- FIS (Conduent) VeriFone Vx610 with internal printer. Includes terminal, case, 2 EXADIGM G3 GSM Wireless MIURA Shuttle M006 Wi-Fi or batteries, initial training, terminal with Wi-Fi, EMV and Bluetooth card reader download, activation. Terminal VeriFone Vx510 with internal NFC capabilities. Includes an (compatible to use with your own Equipment repairs are covered for 3 years. printer internal printer smart device) No contract. Wired devices are not purchased by the retailer, but are provided at no charge. They are returned when the retailer is no longer authorized to Contract Length 3 years accept SNAP. 3 years 3 years Cancellation Fee none None $99.00 N/A One year manufacturer's One year manufacturer's warranty. Replacement warranty. Replacement assistance program for terminal assistance program for terminal Warranty Three years- shipping fees apply N/A swap outs. swap outs. $100,000 Liability Insurance (Not applicable to EBT-only $100,000 Liability Insurance (Not Data Breach Insurance none option) applicable to EBT-only option) N/A Wireless Service Provider Verizon AT & T Bring Your Own N/A Transaction Fees- Per swiped transaction: EBT $0 $0.00 $0.00 $0 Subject to fees and conditions set forth in separate agreement with Credit credit sponsor N/A-Can only process EBT 1.69% + $0.15 1.69% + $0.19 Debit $0.40 1.59% + $0.15 1.59% + $0.19 N/A-Can only process EBT
Wireless Options Conduent- VeriFone FNS- Electronic FNS- MIURA Shuttle Vx610 Commerce-EXADIGM G3 M006 Wired Option Conduent- VeriFone Vx510 (Wired)
CONDUENT: 800-222-7757 USDA FNS SNAP EBT EQUIPMENT PROGRAM: WWW.MYSNAPEBTEQUIPMENT.COM OR CALL 844-762-7328
▪ What if I need help setting up my equipment? All equipment providers have help lines and customer service reps who can assist. ▪ How and when will I be billed for transaction charges? Charges are automatically debited from your bank account the month following the month the transactions occurred. ▪ If we have a few stands throughout the area, can we get free equipment for each stand? Only one free POS device can be allowed per FNS#. ▪ How long does the equipment last? How often will I need to replace it? A POS device can last for several years if properly taken care of. ▪ If my equipment breaks or needs repair, how soon can I get a repair/replacement? This can be anywhere from overnight to 2 days, depending on the circumstances and the equipment provider.
• How long will free equipment be available? USDA FNS SNAP EBT Equipment Program funding is limited. Contracts will cover 3 years, regardless of when they started. Indiana FSSA will continue to provide free equipment and service contracts through Conduent as long as this effort is supported by FNS. If the state’s EBT vendor changes to someone other than Conduent, FSSA will work with the new vendor to provide a free equipment and service contract option.
Angela Albin EBT Program Manager-SNAP/TANF Indiana Family & Social Services Administration Division of Family Resources angela.albin@fssa.in.gov 317-232-7645
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