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MNP Business Climate Survey - 2013 Presented by: Agenda Introduction Research methodology Results Questions Introduction Kenora & District Chamber of Commerce - Welcome & Intro to Survey - Carol Leduc,


  1. MNP Business Climate Survey - 2013 Presented by:

  2. Agenda • Introduction • Research methodology • Results • Questions

  3. Introduction • Kenora & District Chamber of Commerce - Welcome & Intro to Survey - Carol Leduc, Manager KDCC • MNP LLP - Why we wanted to conduct a survey - Shawn Brown, CA

  4. Methodology

  5. Methodology • The survey sample includes 100 people based off a list of over 200 CEOs, presidents, business owners, and designated senior corporate officers from business in Kenora and the surrounding area. • The survey was conducted by a third party company, PRA Inc. under the guidance of MNP and the Kenora & District Chamber of Commerce. • Telephone interviews were conducted between January 22 – 28, 2013. • The following presentation highlights key questions of the survey. A full list of survey questions and results will be posted on the Kenora & District Chamber of Commerce Website. • Where applicable, historical data is shown as compared to the recent survey results. Not all questions were asked in previous surveys .

  6. Results

  7. Financial Performance Retrospective Q1. Do you expect your business to be performing better financially, about the same, or worse in the next 12 months? 60% 2006 50% 49% 49% 50% 2007 43% 43% 43% 42% 2008 41% 39% 40% 2009 36% 31% 2013 30% 19% 20% 10% 7% 5% 2% 0% Better than last year Same as last year Worse than last year

  8. Attitude on Government Performance Q2-4. Would you say the (Government) has been doing an excellent job, a good job, only a fair job, or a poor job in terms of creating a good climate for business ? Excellent Good Fair Poor 45% 40.0% 39.0% 40% 36.0% 34.0% 35% 32.0% 32.0% 30% 25% 22.0% 19.0% 20% 16.0% 15% 10% 8.0% 4.0% 5% 0.0% 0% Municipal Government Provincial Government Federal Government

  9. Marketing Efforts Q5. In terms of marketing Kenora as a good place to do business, is the City of Kenora doing an excellent job, a good job, a fair job, or a poor job of marketing to people outside the city? 50% 2006 44% 45% 41% 40% 2007 40% 38.0% 2008 35% 32% 31% 2009 30% 29% 28% 27% 27% 27% 25% 2013 22% 19% 19% 20% 17% 15% 13.0% 10% 7% 5% 5% 5% 2% 0% Poor Fair Good Excellent

  10. Marketing Efforts Q15-16. In terms of marketing Kenora, the City is doing an excellent job, a good job, a fair job or a poor job with:? Excellent Job Marketing Kenora as a good Good Job 39.0% place to have a vacation or Fair Job 27.0% holiday 13.0% Poor Job 36.0% Marketing Kenora as a year- round vacation destination 35.0% 21.0% 0% 10% 20% 30% 40% 50%

  11. Marketing Efforts Q17. How much do you agree that Kenora's overall image is steadily improving? 2009 45% 2013 40% 40% 36.0% 35% 31.0% 30% 24% 25% 22.0% 21% 20% 15% 10% 10% 7.0% 4% 3.0% 5% 0% Strongly Disagree 2 3 4 Strongly Agree - 5 - 1

  12. Marketing Efforts Q18. Overall, do you think your business will benefit from the adopted new strategy for promoting Kenora as North America's Premiere Boating Destination? Not sure 2013 8% Yes 42% No 50%

  13. Workforce Challenges Q6. In the past year, have you had any difficulty finding qualified new employees with relevant skills? 2006 2008 70% 2009 62% 2013 59% 60% 55% 53% 50% 45% 41% 40% 38% 40% 30% 20% 10% 0% Yes No

  14. Workforce Challenges Q7. Which specific positions have you had difficulty filling? (top 8 answers) 2013 Skilled Labour/trades people 19.0% Restaurant/hotel 15.0% 9.0% Proffesionals (i.e., accountants,… General… 9.0% Technicians/technical trades 9.0% Management/supervisors 8.0% Clerical 8.0% Sales agents/marketing/retail 8.0% 0% 5% 10% 15% 20% ** Respondents could provide more than one answer; totals may sum to more than 100%

  15. Workforce Challenges Q8. To address worker shortages, do you think it is important to attract skilled immigrants to Kenora? Unsure 2013 9% No 54% Yes 37%

  16. Workforce Challenges Q9. Do you believe the city has done a good, fair, or poor job at recruiting skilled immigrants from around the world to address the shortage of skilled workers? 60% 2009 52% 2013 50% 40% 35.0% 30% 20% 16.0% 15% 10% 7% 3.0% 0% Poor Fair Good

  17. Performance Feedback Q10. What is the one thing you would tell the City of Kenora they should do to improve the business climate here in Kenora? 2013 Focus on Econmoic development 11.0% Cut bureaucracy/red 9.0% tape/roadblocks to development Listen to business concerns/more 8.0% pro-business/better working… Focus on/improve/promote 7.0% tourism New business 7.0% incentives/encouragement 0% 2% 4% 6% 8% 10% 12% ** Respondents could provide more than one answer; totals may sum to more than 100%

  18. Performance Feedback Q11. Please name up to three of the best economic successes or initiatives that have occurred in the Kenora area. 2013 Downtown 22.0% improvements/revitalialization/bea… Development/Revitalization of the 18.0% Harbourfront Tourism promotion/development 15.0% Weyerhaesuser (Trus Joist) 11.0% Expanding new retail/industry 11.0% Whitecap Pavilion 11.0% 0% 5% 10% 15% 20% 25% ** Respondents could provide more than one answer; totals may sum to more than 100%

  19. Information Q13. Would you say you are very aware, somewhat aware, or unaware of what the New Ontario accessibility standards involve? Very Aware 2013 25% Unaware 38% Somewhat Aware 37%

  20. Business Challenges Q14. Has the global economic downturn affected your business? 2013 Maybe 3% Yes 47% No 50%

  21. Infrastructure Feedback Q19. Will the addition of the WhiteCap Pavilion at the Kenora Harbour front, have a mainly positive, negative, or no real impact on your business? 2013 80% 69.0% 70% 60% 50% 40% 29.0% 30% 20% 10% 1.0% 1.0% 0% Negative No Impact Positive Not Sure/No Response

  22. Infrastructure Feedback Q20. If a casino was built in Kenora, would it have a mainly positive, negative, or no real impact on your business? 2013 60% 48.0% 50% 42.0% 40% 30% 20% 7.0% 10% 3.0% 0% Negative No Impact Positive Not Sure/No Response

  23. Infrastructure Feedback Q21. And finally, do you support or oppose expanding the local arena to add a second ice surface? Not Sure/No 2013 Response 7% Oppose 11% Support 82%

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