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Performance Management 2017 / 18: Quarter 3 Communities and Housing - PowerPoint PPT Presentation

Performance Management 2017 / 18: Quarter 3 Communities and Housing Committee Director of Development Business Performance Housing Services a ll Business Plan actions and KPIs on target Housing Need and Demand Assessment approved by


  1. Performance Management 2017 / 18: Quarter 3 Communities and Housing Committee Director of Development

  2. Business Performance Housing Services • a ll Business Plan actions and KPI’s on target • Housing Need and Demand Assessment approved by Scot Gov • Local Housing Strategy submitted to Scottish Government 2015 - 2018 Strategic Local Programme • 42 completions to date; (Barvas 8; Horgabost 6; Habost 4; MacKenzie Lane 24) • 60 on site; (MacKenzie Farm 50; Cleascro Road 10 • 14 at costing stage (Corran Cismul 6; Tarbert Police Station 8) 2018 - 2021 Strategic Local Programme • 4 on site (Tom Na Ba, Galson) • 15 at costing stage (Back Care Unit 3, Stag Road 12)

  3. Business Performance Consumer and Environmental Services Business Performance • all Business Plan actions and KPI’s on target • over 280 food inspections done at Q3 • Association for Public Service Excellence Awards 2016: finalist for best performer in Environmental Health

  4. Business Performance Cultural and Information Services: Library • most Business Plan actions and KPIs to target • review and revise mobile library service delivery to meet statutory requirements and undertake the procurement of new mobile vehicles • School Library Implementation Fund grant received to support project post • GLAIF-funded Gaelic events supported as part of Faclan Òga (458 children attending) • refurbishment of former Library Coffee Shop started - Scottish Government funding received to develop area into a creative community area

  5. Risk Management Operational Risks • operational risk register reviewed quarterly • risks relate to ensuring financial and staff resources are in place to deliver statutory and business plan requirements • implications of Brexit on regulatory framework and food exports Business Continuity Plan • critical services have been identified and are covered by an up-to- date Business Continuity Plan for 2017 / 18

  6. Financial Performance Service Total Actual Forecast Budget Spend Out-turn £k £k £k Consumer and Environmental Services 555 372 555 Housing Services 413 334 413 Western Isles Citizen Advice Service 220 220 220 Libraries 649 434 649 1,837 1,360 1,837

  7. Financial Performance Service Total Actual Forecast Budget Spend Out-turn £k £k £k Development 1,837 1,360 1,837 Health and Social Care 19,332 14,696 18,356 CEX – Emergency Planning 74 41 74 F&CR - Joint Boards 305 197 305 Total Communities & Housing Committee 21,548 16,294 20,572

  8. Other Issues External Factors • impact of Welfare Reform on Homeless Unit rental income • reduced rental income from The Old House due to refurbishment works to meet new Care Inspectorate requirements • upcoming changes in Food Safety Code of Practice may impact on inspection programmes. Self Assessment • no complaints in the quarter

  9. Priorities for Next Quarter • on-going partnership work with HHP and Government to deliver affordable housing programme • engagement with Community Land Owners in relation to land supply for affordable housing • responding to feedback from Government on Local Housing Strategy and the Strategic Housing Investment Progamme

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