ASTD Charlotte - Day of Learning – December 4 2013 Guy W. Wallace, CPT Performance & Enabler Analysis
Objectives You should be able to… 1. Determine Areas of Performance for a job or multi-job process 2. Complete a Performance Model chart for each Area of Performance 3. Derive the Enablers of Performance using the Performance Model data www.eppic.biz
Agenda • Open • Quick Objectives & Agenda Review • Application Exercise Handout Overview • Applications Exercise Steps 1-9 • Applications of the Data • Applications Exercise Q&A • Close www.eppic.biz
Performance & Enabler Analysis 2 Sided Handout www.eppic.biz
Performance & Enabler Analysis 2 Sided Handout www.eppic.biz
Performance & Enabler Analysis 2 Sided Handout www.eppic.biz
Performance & Enabler Analysis Step 1 • Focus the analysis on a job title • Reflect on your own personal past Kid Jobs to chose one for this webinar www.eppic.biz
Performance & Enabler Analysis Step 1 • Focus the analysis on a job title • Reflect on your own personal past Kid Jobs to chose one for this webinar • Guy: Newspaper Delivery Boy www.eppic.biz
Performance & Enabler Analysis Step 2 • Identify 1 major portion of the job – AoP: Area of Performance www.eppic.biz
Performance & Enabler Analysis Step 2 Newspaper Delivery Boy • Identify 1 major Deliver News- portion of the job papers – AoP: Area of Performance • For Guy: Deliver Newspapers Cycle: Daily www.eppic.biz
Performance & Enabler Analysis Step 3 Newspaper Delivery Boy • Identify the AoP that Deliver News- logically precedes papers your first AoP in its “Cycle” www.eppic.biz
Performance & Enabler Analysis Step 3 Newspaper Delivery Boy • Identify the AoP that Obtain Insert, Deliver correct # Roll and News- logically precedes of Papers Bag papers your first AoP in its “Cycle” • Guy’s Adds www.eppic.biz
Performance & Enabler Analysis Step 4 Newspaper Delivery Boy • Identify the AoP that Obtain Insert, Deliver correct # Roll and News- logically follows your of Papers Bag papers first AoP in its “Cycle” www.eppic.biz
Performance & Enabler Analysis Step 4 Newspaper Delivery Boy • Identify the AoP that Obtain Insert, Deliver correct # Roll and News- logically follows your of Papers Bag papers first AoP in its “Cycle” • Guy’s Adds: None www.eppic.biz
Performance & Enabler Analysis Step 5 Newspaper Delivery Boy • Identify any Obtain Insert, Deliver correct # Roll and News- additional AoP Cycles of Papers Bag papers and their AoP/AoPs www.eppic.biz
Performance & Enabler Analysis Step 5 Newspaper Delivery Boy • Identify any Obtain Insert, Deliver correct # Roll and News- additional AoP Cycles of Papers Bag papers and their AoP/AoPs Collect Sub- Sell Sub- scription scriptions Fees • Guy’s Adds www.eppic.biz
Performance & Enabler Analysis Step 6 Newspaper Delivery Boy • Acid Test: Identify any Obtain Insert, Deliver correct # Roll and News- and all additional AoP of Papers Bag papers Cycles and their Collect Sub- Sell Sub- Train scription scriptions other Fees Kids AoP/AoPs www.eppic.biz
Performance & Enabler Analysis Step 6 Newspaper Delivery Boy • Acid Test: Identify any Obtain Insert, Deliver correct # Roll and News- and all additional AoP of Papers Bag papers Cycles and their Collect Sub- Sell Sub- Train scription scriptions other Kids Fees AoP/AoPs • Guy’s Adds: Train other Kids www.eppic.biz
Performance & Enabler Analysis Step 7 Newspaper Delivery Boy • Complete the left side Obtain Insert, Deliver correct # Roll and News- of the PM Chart of Papers Bag papers Collect Sub- Sell Sub- Train scription scriptions other Kids Fees www.eppic.biz
Performance & Enabler Analysis Step 7 Newspaper Delivery Boy • Complete the left side Obtain Insert, Deliver correct # Roll and News- of the PM Chart of Papers Bag papers • Guy’s Adds Collect Sub- Sell Sub- Train scription scriptions other Kids Fees Insert, Roll and Bag Newspaper -Get inserts Bag ready -Insert for delivery -roll & tuck -right # -bag tightly -right roll -mount bag -bagged in plastic if needed www.eppic.biz
Performance & Enabler Analysis Step 8 Newspaper Delivery Boy • Complete the right Obtain Insert, Deliver correct # Roll and News- side of the PM Chart of Papers Bag papers Collect Sub- Sell Sub- Train scription scriptions other Kids Fees Insert, Roll and Bag Newspaper -Get inserts Bag ready -Insert for delivery -roll & tuck -right # -bag tightly -right roll -mount bag -bagged in plastic if needed www.eppic.biz
Performance & Enabler Analysis Step 8 Newspaper Delivery Boy • Complete the right Obtain Insert, Deliver correct # Roll and News- side of the PM Chart of Papers Bag papers • Guy’s Adds Collect Sub- Sell Sub- Train scription scriptions other Kids Fees Insert, Roll and Bag Newspaper -Get inserts -missed -lack of Bag ready -Insert inserts attentio for delivery -roll & tuck -Poor n to dI -right # -bag tightly roll detail -right roll -mount bag -Poor -bagged in roll dK plastic if techniq needed ue www.eppic.biz
Performance & Enabler Analysis Step 9 • Select the Enabler Categories appropriate for the project’s goals www.eppic.biz
Performance & Enabler Analysis Step 9 • Select the Enabler Categories appropriate for the project’s goals • Guy’s example Materials & Supplies - Front Bag - Back Bag - Inserts Personal/Interpersonal - Taking Criticism - Sales www.eppic.biz
Applications of the Data www.eppic.biz
Applications of the Data www.eppic.biz
Applications of the Data www.eppic.biz
Q&A www.eppic.biz
Close Thank you for your participation! Guy can be reached via email and his web site – where there are over 350 free resources related to Human Performance Technology www.eppic.biz guy.wallace@eppic.biz
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