SOFHT PRESENTATION Emma Lister People & Culture Leader Paul Keogh Sector Director PEOPLE MAKE PLACES PEOPLE MAKE PLACES 1 ISS Classification - Restricted - External
SOFHT PRESENTATION Brief / Agenda Review the changes in the work environment faced by many employers and employees over the past months, and ongoing. Consider the impact of these changes on employee wellness and productivity, focussed within a food environment. Discuss opportunities to support now, and into the future. Obje bjectiv tives s Review current ’People Status’ – considering the impacts on those furloughed, still working, working from • home, working differently, key workers, multi-site travellers etc. Consider the differing challenge to front line, management, off site management, senior leaders • Determine the impact of initial change on these from a wellbeing perspective (stress/Direct/Exercise etc. • Evaluate the changes in workplaces over the past couple of months and going forward. • Understand the impact on conflicts, motivation levels and productivity losses, both through the workplace • Personal changes as well as Personal changes. Suggestions and tips/tricks • PEOPLE MAKE PLACES ISS Classification - Restricted - External
SOFHT PRESENTATION User Groups Shielding – high risk Symptomatic & Asymptomatic • • HighER risk but not shielded Working From Home (newbies) • • Furloughed Site Visitors • • Working Normally Non operational management • • Working More/Longer Multi site travellers (Auditors/Regional Managers) • • Self Isolating “KEY” workers – and the connotations therein! • • PEOPLE MAKE PLACES ISS Classification - Restricted - External
• Fear – Virus/Workplace changes/Future job security/company stability • Motivation – evidence of workload, access to colleagues/data/information • Social interaction & Reaction • Timings SOFHT PRESENTATION • Comms methods (Teams/Skype/Zoom etc.) User Group • Collaboration impacts challenges • Workstation Changes (homeworker DSE / Production line worker sneeze screens/ or Face masks/visors etc.) • Diet/Exercise/stress levels/anxiety/coping mechanisms • Downtime PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
• One Way systems/reduced entrances/new PPE/ closed canteens/tea rooms/closed offices • Changed workstations – safety implications/speed or productivity restrictions/output requirements SOFHT PRESENTATION Changes • Social interaction / collaboration / problem solving / general congeniality • Loneliness / isolation / fear / wellbeing impacts PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
• Loss of critical skills through absence • Workplace adjustments slowing down the process SOFHT PRESENTATION • Inability to communicate effectively through digital media Productivity Flashpoints 1 • Forced collaboration vs spontaneous problem solving - throughout • Negativity regarding dynamic agility PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
• I've had these great ideas whilst shielding, lets get to it… • You’ve got a great suntan, nice holiday? • Return from absence full of enthusiasm Vs I've been working longer hours than usual SOFHT PRESENTATION • Senior managers couldn’t care less – where have they been since March Productivity Flashpoints 2 • I've had the virus so I'm alright mate, come sit with me – as we all return… • These rules are just to prevent us doing what we do best • Oh, we are key workers, are we? Prove It… PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
• A study by Protecting.co.uk tells us that 30% of employees would be willing to quit their job if workplaces are not made Covid- 19 “safe” and 40% won’t return unless appropriate PPE is provided. • The health and safety of employees is the most important aspect of any workplace. SOFHT PRESENTATION • Partnering HSEQ with People & Culture has Partnership enabled us to focus on ensuring employees working in these extraordinary times are kept approach safe whilst using tools already at our disposal to bring people back after prolonged periods of time. • This has resulted in good communication and support for all employees within the business PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
SOFHT PRESENTATION Using the Onboarding Journey • Using our onboarding journey means that we can consider and recognise where we need to focus our time for employees returning to work • Adapting tools already in place ensures that we don’t reinvent the wheel while challenging ourselves to adapt to an ever-changing situation PEOPLE MAKE PLACES ISS Classification - Restricted - External
SOFHT PRESENTATION Before Day One Recognise employees may be nervous • about returning to their work environment People having being in furlough may • feel that they have more control over their environment and the virus Returning to work may make them feel • out of control, especially if they have to use public transport etc. Recognise employees who have worked • throughout may find it difficult to have furloughed employees returning to work They could be resentful of employees • who have had ‘a rest’ from work They could be nervous about more • people coming back into the workplace PEOPLE MAKE PLACES ISS Classification - Restricted - External
The workplace may be very different • Reassure employees that measures have been taken to keep them safe • Talk returning employees through the expectations when they return to the • workplace (send photos/videos if possible). SOFHT PRESENTATION Discuss the ‘new normal’ PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
SOFHT PRESENTATION Day One On the employee’s first day back • ensure PPE is available and properly • explained Discuss any changes to • normal working i.e. one way systems, restricted areas etc. The employee is up to date • with any training requirements Consider using a buddy • system to help them understand the changes Check in with employees at the end • of their first day to ensure that they’re ok and don’t have any questions or concerns. PEOPLE MAKE PLACES ISS Classification - Restricted - External
SOFHT PRESENTATION First 3 Months and Beyond • We don’t know at the moment how long this is going to last, so keep thinking about • H&S requirements • Not letting complacency creep in • Keeping relationships healthy PEOPLE MAKE PLACES ISS Classification - Restricted - External
There is a wealth of information available – but some of it is conflicting!! • Use reputable sources / industry bodies / recognised sources • Suggestions…. • SOFHT PRESENTATION SOFHT Websites & Briefings (obviously ☺ ) • Tips, Tricks & Resources https://www.iwfm.org.uk/ • https://www.ifst.org/ • www.cieh.org • https://www.cipd.co.uk/ • https://www.hrgrapevine.com/ • PEOPLE MAKE PLACES PEOPLE MAKE PLACES ISS Classification - Restricted - External
SOFHT PRESENTATION Healthy-working.com Sou Source • Healthy-working.com White Paper July 2021 PEOPLE MAKE PLACES ISS Classification - Restricted - External
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