PARQ’s R s Repor port Ba Back on on Le Legal A Agre reements f s for or 39 39 Sm Smit ithe St Street Pro g re ss upda te o n “ Re sponsible Ga ming Ag re e me nt ” & “ Inne r- City L mployme nt a nd Proc ure me nt Ag re e me nt ” oc a l E
Decisions s since 2 2011 to Miti tigate H Harms rms Associated w with th P Proble lem G Gamb mbli ling T he inte nt of r e zoning c onditions, DP Boar d de c isions, and Counc il motions wa s to de mo nstra te the City’ s c o mmitme nt to stre ng the ning so c ia l a nd e c o no mic b e ne fits while mitig a ting ha rms a sso c ia te d with pro b le m g a mb ling T o de ve lo p c le a r, inno va tive , a nd a c c o unta b le ste ps
Wh What t is a a Com ommunity ty Benefit A t Agreement ( t (CBA)? • L e g a lly-b inding a g re e me nt b e twe e n the City a nd o wne r to e nsure tha t de ve lo pme nt pro je c ts e nha nc e so c ia l a nd e c o no mic o ppo rtunitie s fo r inne r-c ity re side nts a nd lo c a l b usine sse s. • 6 CBAs in Va nc o uve r
CBAs in Vancouv couver Ha sting s Aq uilini Ra c e c o urse Pa c ific Co a st 2005 Are na (2014) Co nc o rd 5BE (2014) PARQ (2015) Co nc o rd 5BW (2014) Ha lf (46.4%) o f re spo n- de nts tra ve lle d <5km to a Mille nnium/ g a ming L e g e nd Olympic fa c ility Villa g e (2007) Ga ming F a c ility
Prob oblem Gam Gamblin ing S Statis istics ics (in in BC) • Gre a te r risk a mo ng st • Ma jo rity who e ng a g e in Ab o rig ina l, e thno -c ultura l g a mb ling a re re spo nsib le mino ritie s, lo w-inc o me g a mb le rs. g ro ups. • • Mo de ra te / hig h-risk Me nta l he a lth issue s a nd pro b le m g a mb le rs a c c o unt sub sta nc e use a re fo r 3.3% (o r 125,000) o f pre dic to rs fo r a t- po pula tio n, o f whic h 0.7% risk/ pro b le m g a mb ling . a re se ve re a nd 2.5%.a re • mo de ra te pro b le m So c ia l/ e c o no mic impa c ts: g a mb le rs. Ba nkruptc y, fa mily disruptio n, e xa c e rb a tio n o f me nta l he a lth issue s, suic ide .
PARQ CBA Hig hlig hts Va nc o uve r’ s mo st ro b ust CBA “Re spo nsib le Ga ming Ag re e me nt” 10% “Inne r-City L o c a l E mplo yme nt & Pro c ure me nt” fo r c o nstruc tio n a nd o n-g o ing o pe ra tio ns Dire c ting b e st e ffo rts to hig he st ne e ds ne ig hb o urho o ds “Mo nito ring ”: PARQ funds ne utra l third pa rty with City a g re e me nt PARQ funds de dic a te d PARQ sta ff Prio r-to DP c o nditio ns, BP & OP ho lds
Responsib ible Gam Gamin ing A Agree eement nt Condition: Addre ss Provinc ia l He a lth Offic e r’s re port: 1. Ho urs o f o pe ra tio n a nd liq uo r se rvic e 2. Sig na g e o n slo t ma c hine s to sig na l pro b le m g a mb ling 3. Cre a ting a ha rm re duc tio n stra te g y 4. Re vie wing o f risk mitig a ting a c tivitie s Upda te : “Re sponsible Ga ming Ag re e me nt” upda te : I nc re a se funding fo r City to g ra nts. Pro hib it c o mplime nta ry a lc o ho l o n c a sino flo o r. Se q ue ste r AT Ms o ff pub lic g a ming flo o r. Re spo nsib le g a ming me ssa g ing o n ma c hine s. Pa rtne rship a nd funding fo r ha rm re duc tio n. Co mmitme nt to b e st pra c tic e s in a lig nme nt with e xte rna l a udits o f c a sino . E nha nc e sta ff tra ining .
Local Em l Employment & & Procurement Agr greem eemen ent Condition: “E xe c ute a n ‘Inne r - City L oc a l E mployme nt & Pr oc ur e me nt Ag r e e me nt’ for c onstr uc tion a nd ope r a tions” Upda te : Se c ur e d L oc a l E mployme nt & e e me nt Pr oc ur e me nt Ag r Ac hie ve d 10% lo c a l e mplo yme nt ta rg e t during c a sino o pe ra tio ns. Ac hie ve d 10% lo c a l e mplo yme nt a nd pro c ure me nt ta rg e t fo r c o nstruc tio n with e xpa nd g e o g ra phy. Mo ving fo rwa rd: Use b e st e ffo rts to wa rds me e ting o b lig a tio ns.
VANCOUVER INNER- CITY EMPLOYMENT & PROCUREMENT PROGRAM & RESPONSIBLE GAMING ANNUAL REPORT 2016 NOVEMBER 30 th , 2016
PG 10
PROJECT DESCRIPTION 2 levels of Casino Gaming • -600 Slot machines -75 Table Games (including multiple private salons) Vancouver’s largest conference area (60,000 sq.ft) • Over 30,000 sq.ft of public outdoor space on the 6 th floor Park • 4,000 sq.ft of retail space • 6 Restaurants of various cuisines (2 fine dining, 3 casual, 2 bars , 1 lobby lounge/terrace) • JW Marriott Hotel (329 rooms) • Douglas Hotel (188 Rooms) (Marriot Autograph Collection) • 1,069 parking spaces in underground parking facility • PG 11
EMPLOYMENT & PROCUREMENT | RESPONSIBLE GAMING Responsible Gaming – As of October 2016 -Edgewater has received the highest Responsible Gaming Check score in Canada Employment & Procurement – As of October 2016 -Edgewater has achieved 25.06% of its labour forces from within the catchment area -Ellis Don Tishman has achieved 20.17% of its labour forces from within the catchment area based on a “headcount” metric -Parq has achieved 11.70% of procurement from within the catchment area, based on expanding the catchment to include LaFarge PG 12
EMPLOYMENT & PROCUREMENT | RESPONSIBLE GAMING Yasmine Roulleau, RPN, Exec.MBA, CHE - Director of Social Responsibility, Edgewater/parq Vancouver • Jasmine Marchant, CHRP, BAI – Director of Human Resources, Edgewater/parq Vancouver • Brad Reid – Senior Project Manager, Ellis Don Tishman • Jessica Breen, LEED AP, PMP - Project Manager, Procurement & Construction, parq Vancouver • PG 13
OVERVIEW OF RESPONSIBLE GAMING AGREEMENT Social Responsibility Fund- Monetization of impact plans to stakeholders • Responsible Gaming Operational Covenants • Local HealthCare Professional’s Participation in Responsible Gaming Training- Data sharing and knowledge • translation via Speaker Series, pilots with RG counselors, partnership with VPD , bearings program for employment Vancouver Stakeholders’ Responsible Gaming Collaboration • PG 14
ENHANCED RESPONSIBLE GAMBLING PROCEDURES New Employee Training includes Responsible Gaming • All Associates have received ART 1 training. Managers/Supervisors ART 2 • Events throughout the casino to engage and facilitate best practices, (shift change-RG quizzes, dedicated • responsible gaming month, responsible gaming posters in break room, education/speaker series, nightly newsflash to all staff with RG messaging, monthly newsletter with RG updates) Responsible gaming Refresher mandatory for all supervisors and mangers, 250 staff (completed in • September).Exam yielded results of 85% HR Training include third party vendors i.e. Valet, Service Masters • Plans for responsible gaming education/training modules in multiple language (pilot) • Monthly responsible gaming Committee Meetings with all Department Heads & Quarterly Corporate Social • Responsibility Meetings PG 15
ATM AND GLOBAL CASH ACCESS In accordance with responsible gaming Audit recommendations, all ATM machines and global cash access is • off the gaming floor. Responsible gaming messaging is visible and accessible in surrounding areas • Staff are well trained to support responsible gaming and/or problem gambling concerns • PG 16
HOURS OF OPERATION As 24/7 gaming operators, • We ensure our Associates and Managers are trained in responsible gaming • We encourage our Patrons to take breaks • We ensure clocks are visible throughout the casino floor and on slot machines • PG 17
LIQUOR POLICY We adhere to all liquor requirements in accordance to our primary license and BCLC regulations • We adhere to our commitment in Section 3.1 (d) of the recorded Responsible Gaming Agreement to not • comp alcoholic beverages on the public gaming floor Staff training for responsible gaming includes Intoxication and the correlation between liquor and responsible • gaming. PG 18
RESPONSIBLE GAMING MESSAGING Responsible gaming brochures are found at the entrance and throughout the casino floor, in the bathrooms • All electronic machines have game sense messaging (600 messages every 2 hours approx.10,000 RG • messages) Audible time alerts are now in place • Reserve signs with gambling help line number and game sense tag • Increased responsible gaming messaging on cool signs regulation requires 4 cool signs, we have and • additional 6 displaying responsible gaming message every few moments Game Sense Advisors are resourced during peak times/Game Sense Booth is at the entrance and offers • myth busting information, interactive games, information on support including debt counseling and problem gambling counseling for patrons, staff and family All Associates and Management are well-versed in problem gambling resources • PG 19
Recommend
More recommend
