Pandemic www.centrewellington.ca PRESENTATION TO COUNCIL May 4, - PowerPoint PPT Presentation

Managing the Impacts of the COVID-19 Pandemic www.centrewellington.ca PRESENTATION TO COUNCIL May 4, 2020 1

In Introduction • Update Chief Administrative Officer (CAO) • Status update • Staffing and ongoing work • Update Managing Director of Corporate Services (Treasurer) www.centrewellington.ca • Township Financial Impacts of COVID-19 • The 2020 Budget • Projected Revenues and Expenses for 2020 • Cash Flow Implications • Impacts on 2021 2

In Introduction First and foremost, it’s important to recognize the tremendous work provided by our • Health care workers • Emergency service providers • Grocery store workers www.centrewellington.ca • Delivery and truck drivers • Restaurant employees providing takeout • Farmers keeping our food supply chain connection 3

Update by CAO COVID- 19 has significantly impacted our Township’s service delivery • Closure of all our facilities • Cancelling of all recreation programs www.centrewellington.ca • Closure of all municipal facilities to the public Staff has done an incredible job in quickly providing alternate ways for the public to connect with staff & still provide many of our services 4

Update by CAO Significant changes to various legislation & new regulations by the Federal & Provincial Governments Staff has adapted to these changes while continuing to www.centrewellington.ca operate as close to normal as possible 5

Update by CAO Staff has put into place • Physical distancing measures • Implemented cleaning & sanitizing measures • Adopted additional Health & Safety protocols www.centrewellington.ca • Coordinated a large majority of staff to work from home All to ensure the safety of our staff and the community in accordance with directives from public health authorities 6

Update by CAO Our Emergency Operations Centre Team (EOCT) & staff have made decisions based on • The health, safety & well-being of staff, • The well-being of our residents www.centrewellington.ca • The economic viability of our community through initiatives to support our residents and businesses. We will continue to abide by upper levels of government directives 7

Update by CAO The following key measures provide a summary of actions taken since March 12, 2020 • Township Emergency Operations Centre Team (EOCT) activated on March 12 th www.centrewellington.ca • EOCT met each business day through to April 15 th & have been held 3 days/week since • The Province declared an emergency on March 17 th 8

Update by CAO The County Emergency Management Coordination • County & all 7 Wellington member Mayors & CAO’s • To manage/coordinate decisions on a County-wide basis. www.centrewellington.ca • Conference Call was held daily until April 9 th & now weekly. • County & all 7 municipalities declare local Municipal Emergencies on March 23 rd , 2020. 9

Update by CAO • The Province & Township took further steps to close sports fields, tennis courts, skateboard parks, play equipment, and picnic shelters. • Park open space and trails remain open to the public for www.centrewellington.ca their health and mental wellness. • Township CAO & CEO of Wellington Health Care Alliance communicating regularly to ensure coordination of a possible local assessment centre, emergency shelter, etc. 10

Update by CAO • Township & County Staff worked to organize 1st spring waste collection • Wellington County Treasurers collaborating to address financial support & to analyze the impacts to our municipal www.centrewellington.ca finances. • Finance staff & Senior Management Team have completed a high-level preliminary review of the municipal finances 11

Update by CAO • Meeting with the CWCF to develop a new COVID-19 grant program to help support Centre Wellington Not-for Profits • Mayor & CAO met with RTO4 staff and Ministry of Culture, Sports & Tourism staff to being developing a hospitality and www.centrewellington.ca tourism recovery plan to support our local business industry. • Mayor has been using social media The Grand Radio 101.1 every morning to keep everyone informed. 12

Staffing and Ongoing Work 1st few weeks of the pandemic/emergency, • All part time & temporary staff were paid between March 16 th and April 5 th as part of their notice period. • Seasonal winter control staff worked until the end of the www.centrewellington.ca contracts (late March/early April). • Several fulltime staff were paid while at home until measures were implemented to protect staff work areas or arrangements made for staff to work from home with laptops, calls forwarded, and VPN access. 13

Staffing and Ongoing Work • On April 5 th the Township placed 91 part time, and temporary staff from the Community Services Department & the Crossing Guards on a declared emergency leave. • These staff will be off work until our community services facilities www.centrewellington.ca and program re-start and schools re-open. • 10 seasonal winter controls staff ended their contracts at the end of March/early April. 14

Staffing and Ongoing Work • Township staff continue to provide all services in supporting the community with over 50% of them working from home daily (excluding fire staff) & only coming into the office on an as needed. • Staff is available by phone or email. www.centrewellington.ca • Customer service phones & emails continue to be answered. • Summer student hiring has been delayed until further notice and dependent on the length of the pandemic may not be hired. • Hiring of new staff has been delayed or deferred until 2021. 15

Staffing and Ongoing Work • Communications staff playing a key role keeping our communications moving out to community • Key is the feedback they receive from our residents over Facebook and Twitter • Also coordinating additional Grand Radio Town Halls which have been very well received in the community. www.centrewellington.ca • Human Resources continue to support staff needs in behind the scenes including payroll, staff HR support, ensuring adherence with Health and Safety practices and compliance with new legislation. They are also supporting part time and temporary staff with their paperwork to apply for federal financial benefit programs. 16

TOTAL STAFF COMPLEMENT 209.5 (Excluding Fire) Part time, Temporary & Seasonal (101.0) Community Services program/facility staff, crossing guards and winter control Declared Emergency Leave and End of Contract 14.5 CAO – 1.0, Managing Directors – 4.0, Human Resources – 1.0, Emergency Operations Centre Team Communications - 1.0, Community Emergency Management (EOCT) Coordinator – 1.0 and Designated Alternates/Backups – 7.5 (excluding Mayor & Deputy Mayor) 40.0 Environmental Services – 16.0 Infrastructure Services Public Works – 19.0 Source Water Protection (shared services) – 2.0 Engineering Services – 3.0 16.0 Legislative Services – 6.0 Corporate Services www.centrewellington.ca Taxation/Finance/Purchasing – 6.0 Information Technology – 4.0 11.0 Building – 7.0 Planning & Development Planning & Development – 4.0 26.0 Parks & Facility Operations – 13.0 Community Services VPSC/Tourism/Culture/Community Development – 5.5 Aquatics & Recreation Programs – 3.0 Facility Booking/Payroll/Financial & Customer Service – 4.5 108.5 Current Staff Complement Fire & Rescue Services 72.0 Fulltime - 6 & volunteer fire fighters - 66 17

Staffing and Ongoing Work • It is important to note that ALL staff are currently working in the existing roles and supporting regular operations. • Various staff may be requested to stop their regular work duties and may be re-deployed to other areas pending future www.centrewellington.ca needs. • No staff are sitting at home with no work waiting to be re- deployed. 18

Corporate Services • Several tax relief measures have been implemented • Staff are still processing payments/deposits, paying invoices, ensuring proper accounting practices, and addressing residents and businesses tax payment needs. • Cash flow is being monitored daily. www.centrewellington.ca • IT staff continue to support all of us in ensuring systems are working for our regular operations, for people working at home, to provide electronic meeting support for Council, and keeping an eye on cyber security. 19

Corporate Services • Legislative Service providing customer service through our phones/emails & overseeing the mail distribution, ensuring cemetery administration, coordinating electronic council meetings. • The By-law Enforcement Officer is patrolling, educating the community on the Provincial Orders. Enforcement will be done by the OPP. www.centrewellington.ca • Purchasing continues to work with staff in releasing, accepting and evaluating quotations, tenders, and proposals. • Our new Asset Management Software implementation and training is continuing across the organization with web training and virtual meetings. 20