Panasonic Hybrid IP-PBX Solution Toward your Future NETCOM
Panasonic Hybrid IP- -PBX Highlights PBX Highlights Panasonic Hybrid IP 1. Wireless Solution 1. Wireless Solution 2. Networking Solution (VoIP) 2. Networking Solution (VoIP) 3. Built- -in Hotel feature in Hotel feature 3. Built 4. Call Centre feature 4. Call Centre feature 5. Messaging Solution 5. Messaging Solution 6. Computer Telephony Integration (CTI) 6. Computer Telephony Integration (CTI)
KX- -TDA Series Wireless Solution TDA Series Wireless Solution KX Efficiency on the Move Efficiency on the Move In the In the In the In the Office Stores Office Stores In the In the In the In the Warehouse Warehouse Factory Factory
KX- -TDA Series Wireless Solution TDA Series Wireless Solution KX Business Business Business KX-TCA255 Sp Phone � Standard Standard Standard � Pocket Size KX-TCA155 Vibration � Sp-Phone � � Headset Jack � Large LCD
New DECT System (Wireless PBX System Connection PBX System Connection) TDA0142CE KX-TDA200 TDA0142CE Or TCA255 KX-TDA0143 KX-TDA0144 4-Cell Stations Interface Card 8-Cell Stations Interface Card TDA0142CE
New DECT System Max.300m RPT 1 RPT 2 RPT 3 TDA0141CE A272 TCA155 Handover Available TDA30 A272 TDA0141CE TCA255 • Affordable wireless solution without specific Cell Station interface • Cell Station (TDA0141; with 2ch speech path) can be directory connected to a Digital Extension port • Repeater (A272) for wide coverage with automatic handover • Comfort DECT handsets with vibration (TCA255), head-set jack and flexible keys (TCA255, TCA155)
New DECT System Wireless XDP The wireless eXtra Device Port allows a proprietary portable station (PS) to be used in Parallel with a PT or SLT. Basically it is same as XDP parallel connection of DPT. If the PT or PS go off-hook while the paired extension (PS or PT) is talking, the conversation is moved to the PT or PS which is gone off-hook. Ext.100 (Ext.200 in System programming) Ring ! TCA255 Call Ext.100 Ext.100 Ring ! KX-TDA200
New DECT System (System Capacity) Model KX-TDA100 KX-TDA200 KX-TDA30 (KX-TD1232) Max. Cell Station 2 4 0 (2) Interface Card Max. Cell Station 16 32 8 (12) (CS) Max. 64 128 16 (48) Simultaneous Calls Max. 128 128 28 (64) Portable Station for Registration
KX- -TDA Series Networking Solution TDA Series Networking Solution KX 1. Share your IP/IT Network 1. Share your IP/IT Network for Voice Communication for Voice Communication 2. Voice over IP (VoIP) Ready 2. Voice over IP (VoIP) Ready to Save Communication Cost to Save Communication Cost 3. Network Solution 3. Network Solution Through your Data Network Through your Data Network For Company Efficiency For Company Efficiency
KX- -TDA Series Networking Solution TDA Series Networking Solution KX IP Optional C ards KX-TDA0490 KX-TDA3484 KX-TDA0484 (IP-GW16) (IP-GW4) (IP-GW4E) for TDA30 KX-TDA0470 (IP-Ext16)
KX- -TDA Series Networking Solution TDA Series Networking Solution KX KX-NT136 (IP-PT) 6 Lines 24 digits LCD /w backlit Connection via IP Visible Large Ring/Msg Lamp User Interface is same as T7636. Almost of KX-T7636 Functions is in it. RJ45 RJ45 RJ45 RJ45 RJ11 RJ11 LAN LAN Dual color 24 Flexible Keys Navigation Key TDA PC TDA PC
KX- -TDA Series Networking Solution TDA Series Networking Solution KX Networking Capability VoIP Gateway Trunk Card VoIP Gateway VoIP Gateway Trunk Card Ext. Card Branch Office Headquarter Router Router VoIP VoIP Network Network Remote office TDA30 TDA200 Router Router VoIP VoIP Network Network IP Telephone KX-NT136 • IP Telephony Solution for Headquoter or Remote office/Home office • Seamless Communication in IP Network (Trunk and Extension) • 16ch IP-Ext. Interface (Max.16 IP-PT) : Max.64 IP-PT(TDA100), 128 IP-PT(TDA200)
KX- -TDA Series Networking Solution TDA Series Networking Solution KX What is benefit of IP Extension Two type wirings One type require two types wiring save of construction, them. maintenance and their time. Router LAN Router IP-PT LAN Unified wiring give low cost construction and maintenance.
KX- -TDA Series Networking Solution TDA Series Networking Solution KX What is benefit of IP Extension Normal IP Extension Extension Slot:301 Slot:201 LAN Port:02 Port:01 Setting change will be required. Just EXT.201 EXT.201? EXT.201 EXT.201 MOVE MOVE IP-PT IP-PT Setting change is not necessary Easy & Quick move enable
KX- -TDA Series Networking Solution TDA Series Networking Solution KX What is benefit of IP Extension Head Branch Head Branch Office Office Office Office PBX PBX PBX Leased Router Router Line Private IP Network LAN LAN IP-PT IP-PT PBX is not necessary for Branch Office. All setting can be controlled by Head Office.
KX- -TDA Series Networking Solution TDA Series Networking Solution KX Capacity Model TDA100 TDA200 TDA30 KX-TDA0484 2 4 - IP-GW4E KX-TDA0490 2 4 - IP-GW16 KX-TDA3480 - - 1 IP-GW4 KX-TDA0470 4 8 - IP-Ext16
KX- -TDA Series Hotel Solution TDA Series Hotel Solution KX Target : Small to Mid. Size Business Hotel TDA Built-in Control for Hotel : TDA Built-in Control for Hotel : 1. Room status control 2. Check-in / Check-out 3. Charge Management 4. SMDR output for Check-in/out, Wakeup Alert 5. Certified PMS interface by Fidelio, HIS and Eltrax
PMS Interface PMS Interface Advanced Hotel Solution for TDA100/200 � Integration with Property Management System (PMS) � Compatible with Most of PMS in the World Room Status Info. Call Accounting Info. TDA200 Wake Up Call Alarm PMS PMS Interface Auto Minibar Wake Up Call Control MSG Waiting Lamp Extension Name Pay TV Room Telephone Customer D.B.
PMS Interface PMS Interface Compatibility w/PMS � Fidelio - Certified License Information Category : TMS Product name : T.A.B.S. PMS and Call accounting Part number : 5001-118 � Eltrax (Sulcus) - Certified � HIS - Certified HIS Certification
KX- -TDA Series Call Centre Solution TDA Series Call Centre Solution KX TDA Built-in Control for Call Centre: TDA Built-in Control for Call Centre: 1.Log-in / Log-out / Warp-up 2.Queuing- busy or all calls 3.Overflow- busy or delayed 4.VIP functions 5.CLIP Routing 6.Supervisor 7.Statistics 8.Remote Log-in / Log-out
KX- -TDA Series Call Centre Solution TDA Series Call Centre Solution KX � Built-In Call Centre Features � Group Features Go To Go To MGS-1 MGS-2 Music MGS-1 MGS-2 Music Group-3 Group-3 - VIP Call (Priority Answer) Queuing Table Example Queuing Table Example - CLIP Distribution Agent Activity Report 15/Jan/2003 Agent Activity Report 15/Jan/2003 - Queuing Table Agent ID = 250 Dave Agent ID = 250 Dave � Agent Features Log-In Duration : 8:00 Hours Log-In Duration : 8:00 Hours - Log-in / Log-out Not Ready : 46 Minutes Not Ready : 46 Minutes - Ready / Not Ready Answered : 37 calls Answered : 37 calls Average Time : 8 min. 14 sec. - Wrap Up Average Time : 8 min. 14 sec. No Answer : 2 calls No Answer : 2 calls - Auto Answer by Headset N/R N/R Not Ready Not Ready 9:00 12:00 12:45 17:45 Log-In Log-Out Log-In Log-Out N/R N/R N/R N/R N/R Log-In Log-Out Log-In Log-Out N/R N/R N/R N/R N/R � Supervisor Features (Available Only with KX-T7636) - Monitoring the Group Activity w/ LCD Real Time Monitor / Historical Analysis - Agent Management w/ DSS Agent Status Monitor / Remote Agent Log In/Out by DSS
KX- -TDA Series Messaging Solution TDA Series Messaging Solution KX • Introduce 4-Ch. Message Card Option for Queuing Solution [KX-TDA0191:MSG4] • Support Existing TVP50/TVP200 Products • Type of Integration: DTMF/ DPT
KX- -TDA Series CTI Solution TDA Series CTI Solution KX 1. Computer and Telephony Integration 1. Computer and Telephony Integration for Various of Application for Various of Application 2. Individual CTI Application 2. Individual CTI Application for Easy and Extension Base Use for Easy and Extension Base Use 3. Office CTI Application 3. Office CTI Application for Office Wide Application for Office Wide Application with Open CTI Protocol with Open CTI Protocol
KX- -TDA Series CTI Solution TDA Series CTI Solution KX User Friendly • PC Console with operator functions is connected with the digital system telephone over USB port • Busy Lamp fields displayed on the PC Screen enables forwarding calls easily • Answering machine function forwards recorded message data to another (PC phone only) • 1st party TSP for integration with different kinds of CTI software USB PC-Console / PC-Phone TDA200 T7633/7636 CTI Software
KX- -TDA Series CTI Solution TDA Series CTI Solution KX USB Connection USB Connection � USB port on the Phone � USB port on the Phone For Individual CTI For Individual CTI for Individual CTI Application for Individual CTI Application � LAN port / USB port � LAN port / USB port for Office Wide CTI Application for Office Wide CTI Application USB Module USB Module Office LAN Network for CTI Office LAN Network for CTI CTI/LAN Card
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