Our Mission Serving the people of Kitsap County by providing essential services in a manner that ensures quality, accountability, and accessibility.
Count unty A Aud uditor Elec ectio ions Fina nanc ncial Licens nsing ng Rec ecordin ing 7.5 FTE 9.7 FTE 4.9 FTE 5.4 FTE We serve all County Recording & preservation of We ensure transparency & Departments & Special Issue & audit licenses for Real Estate documents for Purpose Districts with vehicles & vessels. integrity in counting votes. permanent public access. transparent financial services.
Great Customer Service Operational Effectiveness Fiscal Responsibility Employee Development
Zero Errors Elections Reduced Overtime $20k in savings Financial 454 Hours Saved! 4.8 Million Recording Customer Hours Saved!
260,000 People We serve We will have sent 389,361 ballots We will have counted 143,977 Ballots 99.9993 % Accuracy We will have achieved
There are three types of elections: Special Elections General Elections Primary Elections Even-year vs. Odd-year: Even-year: Full County, Primary & General. The State pays $0. Odd-year: Primary varies, Full County General Elections. State pays for statewide measures and state special elections. There are two types of costs: Direct costs: Include voter pamphlets & recounts related to elections. Allocated costs: Include system maintenance, staff, ballots, envelopes, postage, and supplies
33,201 County & 5,929 Special Purpose Payroll & Vouchers Districts Transactions. 55,279 County & 15,075 Special Purpose Districts Disbursements. Annual Financial Reports continued to be recognized by the Government Finance Officers Association for excellence in financial reporting and also received an unmodified opinion from the Washington State Auditor’s Office. Financial process mapping.
Financial processes are more complex. Many have 30 – 50 steps. 213 Processes being mapped. Process Mapping will be used to help determine new financial system.
Governments must report in far greater detail than private companies 6 15 10 Statements for Statements for New Financial Private Sector Government Standards during Reporting (FASB) Reporting (GASB) 2016 - 2017
More accurate reporting: Each of the past three years we’ve averaged $11,579 of overtime. We are requesting a staff adjustment from AP to Payroll. We are asking for $6,000 of overtime. Causes for overtime: When a holiday falls on a Payroll Monday, unplanned staff leave, insufficient time to meet banking requirements for payroll.
Department of Licensing DRIVES system increased workload. Operating System required more time for data entry. Staff has worked extremely hard to keep up with production. Future Kaizen in 2018 with the State will help increase productivity.
Teamed up with partners and customers. Elimination of separate processes and adoption of one-piece flow. Workflow changes – move to Scan and Index first. Automated error proofing to increase accuracy.
Data Accept Index Image Review Scan Index Entry Payment Queue Online Error Point : Wasted Time : Accepting payment prior to Documents would hold in Indexing Queue scanning leaves open the for 10 days on average preventing them possibility for a bad transaction. from being searched online by customers.
Data Accept Index Image Review Scan Index Entry Payment Queue Online Error Proofing : No Waiting : Scanning first eliminates potential Documents available for customer online scanning, indexing, and recording errors. search immediately.
No more Silos. No more waiting. 80 60,000 4.8 m Hours per Document Documents per Year Customer Hours Saved
auditor@co.kitsap.wa.us
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