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Our Many Voices Platform Take the scenic route. Stop for storytellers. Search for the best piece of pie. Sing your heart out. Relax. Enjoy. We are the USA. A collection of places and experiences whose spirit is found in its diverse range of


  1. Our Many Voices Platform Take the scenic route. Stop for storytellers. Search for the best piece of pie. Sing your heart out. Relax. Enjoy. We are the USA. A collection of places and experiences whose spirit is found in its diverse range of people. We’re here to guide you, to help you discover that behind every mountain, every skyscraper, whether on the fast lane or a country road, there are many voices who are happy to show you around.

  2. Who Are The Many Voices? LOCALS VISITORS CREATIVE CLASS CATEGORY EXPERTS A place is defined To travel is to know We will amplify Travelers look to by those who live and the past visitor creative voices to category experts like there, who have now becomes the show America as it journalists, hoteliers, explored its culture, storyteller and the hasn’t been seen cabbies and others to roads and trails like evangelist for travel to before via musicians, inspire their travel no other and can the USA. writers, photographers, decisions. We will use welcome and artists and poets. them to guide our inspire. community.

  3. 2019 Brand USA Core Storytelling Campaigns Ask A Local Hear The Music United Stories

  4. Ask A Local Ask a Local gives voice to individual, real travel experiences in the U.S. by highlighting first-person perspectives of locals. • Appeals to international travelers with a desire to receive authentic travel recommendations from warm, welcoming, and knowledgeable locals. • These travel stories will live on TheBrandUSA.com, VisitTheUSA.com, GoUSA TV, YouTube, and shared across corporate and consumer social media channels as part of our always-on content strategy.

  5. Mobile Content Studio

  6. Global Trade Development We provide the travel trade with the tools, the know-how, and the first hand experience to best promote the entirety of the USA in the global travel-trade marketplace by delivering best-in-class programs, training, and campaigns. When the travel trade succeeds in their goals, we succeed in ours. International Product Resources and Travel Trade Presence Development Training Engagement

  7. International Representation: 14 offices reaching 23 markets China Canada Regional Director Regional Director (Colin Skerritt) James Huang Mexico (Contineo Marketing) Regional Director Lourdes Berho Aviareps * (Alchemia) Hong Kong * Brandstory India Sartha Marketing Japan * Aviareps United Kingdom/Ireland South Korea * Hills Balfour Edelman/iConnect Europe Singapore * Regional Director Sam Hancock Brandstory (Hills Balfour) Taiwan * Germany, Austria, Switzerland • Brandstory & the Netherlands: Strategic Director Florian Renner (Leib) France, Luxembourg & Belgium: • Australia Strategic Director Julie Geoffroy & New Zealand (Interface) Spain: • Gate 7 Strategic Director Javier Fernandez (Interface) Italy: • Strategic Director Marcella Re (Interface) * Being RFPd in 2019

  8. Brand USA Travel Week: County Hall, London, September 8-13, 2019 ▪ An immersive celebration of the United States that will showcase the diverse range of travel experiences available in the United States. ▪ Taking place in central London, the three components of Brand USA’s Travel Week are: ▪ Brand USA Travel Expo — B2B Event ▪ Enrichment Series ▪ Consumer Event

  9. Partnership with NYSTIA and New York State

  10. Partnership with NYSTIA and the Market New York Grant Program Brand USA programs provide up to 10x lift in marketing investment • Upstate industry participation grew from 12 partners in 2015 to 28 partners in 2017 • 7 Upstate attractions participated for the first time • 6 new DMOs participated for the first time • 10 regional DMOs included in Road Trip videos, articles & NYS custom China website • Generated 10,452 booked room nights in Upstate NY and $1,453,450 in gross revenue •

  11. NY State Participation in Brand USA Programs Participants: Leveraging both I Love NY opportunities and the NYSTIA grant opportunities, 33 Regions, DMOs, Attractions, Trails, and Museums participated in programs. 10 NYS Regions: DMOs: Other Participants: Discover Long Island Catskills Sullivan Bethel Woods Museum • • • Hudson Valley Tourism Saratoga Springs Chamber Haunted History Trail • • • The Catskills Tourism Region • Discover Albany Country Byways • • Capital-Saratoga Warren County • Oneida County Tourism • • The Adirondacks North Country Chamber Cayuga Scenic Byways • • • Thousand Islands-Seaway Finger Lakes Tourism Maid of the Mist • • • Central New York Council Wine Water Wonders • • Finger Lakes Regional RTC • Niagara Falls USA The Strong • • Greater Niagara Region • Visit Buffalo Niagara Explore & More Museum • • Chautauqua-Allegheny Chautauqua Allegheny Corning Museum of Glass • • • Dutchess Tourism • Rockland County • NYC & Company • Syracuse •

  12. Telling New York’s Story

  13. Partner Programs: Cooperative Marketing Cooperative marketing programs help Brand USA and its partners like NYSTIA promote unique experiences directly with potential visitors. With more than 100 programs available in more than 20 markets, we offer destinations, attractions, and travel brands the opportunity to effectively and cost efficiently reach international travelers in ways they would be challenged or unable to do on their own. Our program categories include: Brand USA Affinity Originals Programs offered exclusively through Developed for Brand USA Brand USA with OTAs and publishers

  14. Tour Operator Integration in the Inspiration Program Globus NAAR Tour Travel Air Canada Broadway Eden Group Alidays Vision Travel Family of Collette Operator Brands Vacations Travel (Italy) (Italy) Brands (Italy) Quality CRD Explorer Faszination Hotelpan & Group CANUSA FTI Touristik Knecht Reisen KUONI International Fernreisen Fernweh Travelhouse (Italy) Travel Gran Plan de Mundo Ofertas Dream Mega Travel Orinter Flytour CVC Shop Aeroméxico Joven Turísticas Destinations AGAXTUR Very Good Yellow Chalet Travel Hana Tour Hanjin Travel Mode Tour Online Tour Naeil Tour Viagens Tour Balloon Tour Visit USA Fly to the American Tending Visit USA – Verkeersbure Tioga Tours Tix.nl Fox Reizen Korea West Estates Travel Netherlands aus US Travel Amerikapesia eCruising Hanky Travel Nippon Travel Travel Netherlan JTB JALPAK HIS listen Travel (AU) International Agency Co Gallery ds US Glamour Trans De Jong Trend Commercial Kinki Nippon S. Planner (Italy) Amerika Intra Viagens Services – Tourist Reisen Korea Tour operator integration has grown by 144% to 61 tour operators in 2018!

  15. Multi-Channel Programs NYSTIA and the State of New York has partnered with Brand USA on these multi-channels in Canada, UK, Australia and China in 2018-19 • Greatly expand partner budgets in their priority markets. • Campaigns go live in market during prime booking windows. • Brand USA’s global activation partnership with Expedia provides measurable results. (use Ctrip in China) • Pairs easily with other Brand USA programs. • Successful Markets: Canada, Mexico, Germany, UK, China, • Markets for consideration/discussion – Brazil, France, S Korea, India, Japan

  16. 2016-18 NYS Expedia Multi-Channel Results Upstate NY Bookings $2,000,000 $1,931,188* $1,800,000 $1,600,000 13,755 room nights $1,400,000 $1,184,110 $1,200,000 $910,645 $1,000,000 8,539 room nights $800,000 7,015 room nights $600,000 $400,000 $200,000 $- 2016 2017 2018 *Campaign banner attribution – post-view/post-click 30 days

  17. Added Value Programs for New York State

  18. New York Features on GoUSA TV USA through Film Spike Lee's New York City Atlas Obscura Whispering Gallery 16th Century Medical Book 3D Jelly Cakes Manakins Radio Guy

  19. New York’s Self Drive Itineraries MARKETS The Brand USA Travel Trade website is a one-stop shop for the international travel trade industry including pre-built itineraries, destination images, a list of receptive tour operators, visa guidelines, videos, and a U.S. education hub. New York is featured in these four uniqueU.S. itineraries: Shopping USA • Iconic Cities and Beyond • New York City & the Northeast • Great North Music Tour • VisitTheUSA.com • 36

  20. Resources and Training From Toolkits to Familiarization Tours to Training and USA Itineraries, Brand USA helps the travel trade better promote the USA to, through, and beyond the gateways Toolkits MegaFams and USA Discovery China Readiness Travel-trade Familiarization Tours Program Program Website

  21. Thank You! Like/Follow/Share Consumer Travel Industry VisitTheUSA.com TheBrandUSA.com @BrandUSA VisitTheUSA BrandUSATV BrandUSA

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