Duty of Care, Operational Risk and their part in driving Organizational Resilience
What is “Duty of Care”? A moral or legal obligation to ensure the safety or wellbeing of others. "employers have a duty of care to their employees"
What is “Operational Risk”? Operational Risk is the prospect of loss resulting from inadequate or failed procedures, systems or policies. Employee errors. Systems failures. Fraud or other criminal activity. Any event that disrupts business processes.
What should we be concerned about? • Legislation • Corporate Governance • Visa and Work Permit Regulations • Security & Safety • Physical Health & Psychological Health • Insurance Limits & Exclusions
• The latest enforcement figures published by the HSE have shown a major rise in health and safety fines, of around 80%, from 2015/16 to 2016/17. • In the first full year where new sentencing guidelines have been in effect, fines have risen from over £35m to over £61m. • From £1 million-plus fines to prison sentences, there have been some major prosecutions in occupational health and safety in 2017 – affecting household names such as Wilko, Warburtons, JD Sports, Travis Perkins, and Iceland. • Corporate Manslaughter cases heard to April 2017 have resulted in 25 companies convicted.
What should we be concerned about?
What should we be Finance concerned about? Reputation People Assets Environment
People Assets Environment Financial Reputation
Organizational Resilience “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper .”
Organizational Resilience Framework Be Informed Validate & Set Review Direction Governance & Accountability Leadership & Culture Strengthen Common Vision the Bring & Purpose Organizatio Coherence n Develop Adaptive Capacity
How do you know about dynamic and new incidents ? who and what is affected?
Incident Management Checklist Action Investigate Alert Who is there - are they informed and safe? Divert Who is en-route and needs to be diverted? Stop Who is due to travel / visit and needs to be stopped? Respond Invoke Incident/Crisis Management Plans for impacted personnel
Incident Search Alert Report Respond 0 15 25 30 45 Timeline in minutes
To benchmark your programme, you must . . . Identify the Provide Identify risks Incorporate controls status of the with highest those reducing the control level controls into likelihood of effectivenes consequenc the audit the risk s to risk es program occurring owners
Organizational Resilience Framework Be Informed Validate & Set Review Direction Governance & Accountability Leadership & Culture Strengthen Common Vision the Bring & Purpose Organizatio Coherence n Develop Adaptive Capacity
Additional Help / Resources • BS 65000 • ISO 31000 • ISO 45001 • PAS 3001 • Message me!
Thank you Questions? Matthew Judge, Group Managing Director mjudge@anvilgroup.com
Recommend
More recommend
