Order-to-Cash with Process Mining Olli Jaakko Komulainen - PowerPoint PPT Presentation

Oct 03, 2022 •134 likes •235 views

QPR ProcessAnalyzer Order-to-Cash with Process Mining Olli Jaakko Komulainen Knuutinen Business Development Business Development Manager Specialist Agenda Challenges in Order-to-Cash (OtC) process Best practices on how to:

QPR ProcessAnalyzer Order-to-Cash with Process Mining Olli Jaakko Komulainen Knuutinen Business Development Business Development Manager Specialist
Agenda • Challenges in Order-to-Cash (OtC) process • Best practices on how to: • Discover your as-is processes • Identify the most important problems • Monitor & improve continuously through Dashboarding • Summary • Q&A Process Mining for Order-to-Cash
Process Mining? Process Mining for Order-to-Cash
Challenges in Order-to-Cash • Lead times • E.g. Invoicing, delivery • Process irregularities • E.g. Changes in the orders • Identifying the correct process areas for automation Process Mining for Order-to-Cash
1. Discover your as-is processes • Pre-requirement for process improvement • Reveal the true performance of your OtC process with data-based analysis: • Process flows, durations, bottlenecks, rework
2. Identify issues where, when and why • Reveal what causes issues in the process • Operators, customers, activities Process Mining for Order-to-Cash
3. Monitor & improve continuously • Follow & realize your improvement results • QPR’s Order-to-Cash application includes a range of pre-made click-and-play dashboards • Visualize your operations for insights • Get an overview & deep-dive to specific KPIs • Fully customizable according to your needs Process Mining for Order-to-Cash
Summary • Benefits • Reduced working capital, lead times, operating costs • Improved customer & employee satisfaction • Choose the most prominent process areas for improvement & automation • Analyze with real data Monitor • Get data-driven results • Improve & automate Improve • Monitor the results Discover
Thank you! QPR ProcessAnalyzer for Order-to-Cash Discover. Optimize. • Upcoming webinars Automate. • QPR ProcessAnalyzer 2020.6 Release Webinar on 25.8.2020 • Questions? • Jaakko.Knuutinen@qpr.com • marketing@qpr.com Dare to improve. Process Mining for Order-to-Cash

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