On Trial with WordPress PRESENTED BY SALLY POULSEN (@SALLYPOULSEN) - PowerPoint PPT Presentation

ENGINEERING HAPPINESS: On Trial with WordPress PRESENTED BY SALLY POULSEN (@SALLYPOULSEN)

HAPPINESS ENGINEER (or HE) A WP .COM Support Person, who answers questions, writes documentation, and works with internal teams as needed.

HIRING TRAINING WHAT I LEARNED The Interview Process Learning the Ropes From the Experience

HIRING How the hell did I get noticed anyway?

WORDPRESS VIP -Specialized WP hosting -High security -100% Uptime -All code is submitted via SVN Source Control -All code is reviewed & deployed by WP Code Wranglers

APPLYING Letter Resume Stupid Quiz

sallypoulsen.com/the_quiz

Interview #1 Done via Skype Chat. You type all your answers. Similar to most interviews. Assignment Given a short writing assignment, based around writing documentation. T ook about 3 hours to complete. Interview #2 Also done via Skype chat. Generally takes an hour, and may be followed up by an invite for trial. In my case, I didn’t do a second interview, I was just immediately offered a trial. Trial Contract Sent a .pdf contract to sign electronically.. Trials earn a flat rate of $25 an hour as a contractor. The contract is between you and Matt Mullenweg. Start date The Hiring team offers several start dates. You do 2 full days of training, then you work on your own time for up to 6 weeks. Contract can be terminated by either party at any time.

TRAINING Learning how WP Works

Field Guide Highly detailed internal documentation for Happiness Engineers. Two Days Training WP WP Training Buddy via Slack TRAINING P2s Slack has chat channels Internal team blogs for HEs & Trials

During Training, You are given SUPER ADMIN privileges.

1 How to use the Super Admin Interface 2 How to use the ticketing systems DURING 3 How to find what to do everyday TRAINING 4 How to source answers to your questions 5 The best way to talk to clients

At this point, they turn you loose.

WHAT I LEARNED The job is secondary

1 The Admin UI Design at WP is AMAZING.

2 No job is what it looks like from the outside

3 Automattic really has figured out the future of work.

4 Never be too intimidated to apply for any job!

Questions?

Thanks!