Omni-Channel Platform Integrated Channels Integrated Business - PowerPoint PPT Presentation

Sep 29, 2022 •361 likes •424 views

What is Omni-Channel Customer Engagement? 4 % of service organizations can solve an inquiry using a single application Kate Leggett, The Mandate For Intelligent Customer Service, a commissioned study conducted by Forrester Consulting on behalf

What is Omni-Channel Customer Engagement? 4 % of service organizations can solve an inquiry using a single application Kate Leggett, The Mandate For Intelligent Customer Service, a commissioned study conducted by Forrester Consulting on behalf of Microsoft, December 2015
Omni-Channel Platform Integrated Channels Integrated Business Functions Customer 360°
Adobe + Dynamics 365 Microsoft AppSource Adobe Exchange Micro rosoft Dy Dynamics s 365

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