Old technologies never die, they just don’t get upgraded Mercurians Jonathan Coopersmith Texas A&M University October 2007
Do technologies experience stages of grief? (1) Shock or Disbelief (2) Denial (3) Bargaining (4) Guilt (5) Anger (6) Depression (7) Acceptance and Hope (from Elisabeth Kubler-Ross On Death and Dying)
Indicators of decline • Economic trends Patterns of usage, sales Firms entering or leaving?
Expectations and perceptions • The future is elsewhere • Market research, predictions, and hype
Players • PTTs and telephone companies • Equipment providers • Specialized communication carriers • Wholesalers/retailers • Users
Telex
Reasons to keep telex • legality of correspondence • banking use • high reliability and omnipresence • ability to handle low quality circuits • relative cheapness • realtime dialogue
Changed environment International calling telephones 1983 - 370 million 1992 - 575 million US long-distance rates (cents/minute) 1983 69 1992 24
Bad data presentation
Fax on demand: preparing people for the web
Reasons to keep faxing • confirmed delivery • no viruses • ability to handle low quality circuits • legality of signatures • security of transmission • document formatting independent of software
1991 US email choices • 55 email networks • 15 electronic messaging services • 80 email software supplier (all fairly incompatible and requiring much effort to learn to use)
PCs (worldwide) 1991 130 million 2004 775 million Websites (worldwide) 1995 19,000 1997 1 million 2000 20 million 2006 100 million
Triumph of email & web • Search engine • Compatibility among systems • Finally as easy as faxing • File transfer
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