Oh Behave November 2013 Stefani A. Conley President Stefani A. - PowerPoint PPT Presentation

Oh Behave November 2013 Stefani A. Conley President Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Why Use Assessment Tools in building a team?  Know Yourself Better  Build on Your Strengths, Manage Your Limitations  Improve Your Interpersonal Skills  Capitalize on Team Members Strengths “Success in the knowledge economy comes to those who know themselves, their strengths, their values and how they best perform.” ~ Peter Drucker Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Assessment Tools what do they measure? They do not measure: • Intelligence Performance Behaviors • Experience (Will!) (How?) • Education • Training • Morals Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Behavioral Assessment what is it and why is it useful?  Observable behavior (how you act)  Emotions  Tone of Voice and Body Language  Increase your self-awareness and improve your interaction skills  Recognize other behavioral styles and adapt yourself for better communication “Effective interaction begins with an accurate perception of oneself.” Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

DISC Behavioral Assessment what behaviors does it measure? Dominance (D): How you handle problems and challenges Influence (I): How you handle people and influence others Steadiness (S): How you handle change and pace yourself Compliance (C): How you handle rules and procedures set by others * Everyone exhibits these four factors in their style to different degrees of intensity* Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

DISC Behavioral Assessment how does it measure behavior? D I S C 100% 50% 0% 74 100 5 57

Dominance – 19% How you handle problems and challenges  Driving  Demanding  Aggressive  Pioneering  Forceful  Ambitious  Competitive  Goal-oriented  Decisive  Assertive  Enterprising  Determined  Direct Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “D” Strengths VALUE TO THE TEAM  Bottom-line thinker  Self-starter  Forward looking  Places high value on time  Strategic focus – big picture  Competitive – likes to win  Challenges the status quo  Innovative  Tenacious Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “D” Limitations POSSIBLE LIMITATIONS  Overuse their position  Overstep authority  Be impatient with others  Be argumentative and confrontational  Not listen well; be a one-way communicator  Set standards too high, focusing mainly on the task  Lack tact and diplomacy  Take on too much, too soon, too fast Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “D” Tendencies WANTS: To challenge and to win NEEDS: To direct LOOKING FOR: Results CONFLICT RESPONSE: Fight back UNDER STRESS: Impatient EMOTION: Anger Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Famous “D” People Politician Hillary Clinton Actor Tom Cruise Sports Figure Michael Jordan International Figure Fidel Castro Over Extension Donald Trump Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Influence – 32% How you handle people and influence others  Charming  Confident  Enthusiastic  Inspiring  Optimistic  Persuasive  Sociable  Trusting  Demonstrative  Charismatic  Popular  Motivational  People oriented Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “I” Strengths VALUE TO THE TEAM  Optimism and enthusiasm  Creative problem solver  Verbalizes ideas  Trusting – sees the good in others  Motivates others toward goals  Team player  Negotiates conflicts  Positive sense of humor and fun Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “I” Limitations POSSIBLE LIMITATIONS  Inattentive to details  Be unrealistic in appraising people  Trust people indiscriminately  Situational listener (likes to talk more!)  Have difficulty planning and managing time  Overuse emotion and gestures while talking  Rely too heavily on verbal ability Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “I” Tendencies WANTS: To be liked NEEDS: Recognition LOOKING FOR: Fun/Interaction CONFLICT RESPONSE: Flight, run UNDER STRESS: Emotional EMOTION: Optimism Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Famous “I” People Politician Bill Clinton Actor Robin Williams Sports Figure Lee Trevino International Figure Tony Robbins Over Extension Richard Simmons Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Steadiness – 35% How you handle change and pace yourself  Good listener  Friendly  Relaxed  Patient  Stable  Sincere  Understanding  Team Player  Consistent  Reliable  Steady  Loyal Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “S” Strengths VALUE TO THE TEAM  Dependable team worker  Works for a leader and a cause  Patient and empathetic  Methodical, process-oriented  Service-oriented  Great listener  Good at reconciling, calming and stabilizing  Will finish tasks started  Loyal, long-term relationships Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “S” Limitations POSSIBLE LIMITATIONS  Yield to avoid controversy  Difficulty in establishing priorities  Resists change, prefers status quo  Difficulty dealing with diverse situations  Internalize feelings when they should be discussed  Wait for orders before acting  Give a false sense of compliance  Not project a sense of urgency Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “S” Tendencies WANTS: Closure NEEDS: To be of service LOOKING FOR: Security CONFLICT RESPONSE: Tolerate, put up with UNDER STRESS: Possessiveness EMOTION: Non-emotion Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Famous “S” People Politician Barbara Bush Actor Kevin Costner Sports Figure Cal Ripken International Figure Gandhi Over Extension Mr. Rogers Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Compliance – 14% How you handle rules and procedures set by others  Accurate  Analytical  Conscientious  Diplomatic  Fact-finder  Quality-conscious  Precise  Courteous  Perfectionist  Detailed  Neat  Conservative  Cautious Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “C” Strengths VALUE TO THE TEAM  Maintains high standards  Conscientious and steady  Defines, clarifies, gets information and tests  Objective - the “anchor of reality”  Asks the right questions  Diplomatic and tactful  Pays attention to small details, ensures quality Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “C” Limitations POSSIBLE LIMITATIONS  Be defensive when criticized  Be too critical of others  Get bogged down in details (analysis paralysis)  Be overly intense for the situation  Appear aloof or cool  Yield position to avoid controversy  Hesitate to act without precedent Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

High “C” Tendencies WANTS: Proof and evidence NEEDS: Rules and procedures LOOKING FOR: Information CONFLICT RESPONSE: Avoidance UNDER STRESS: Critical EMOTION: Fear Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

Famous “C” People Politician Al Gore Actor Barbra Streisand Sports Figure Jack Nicklaus International Figure Sherlock Holmes Over Extension Felix Unger Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net

REVIEW GRAPHS Stefani A. Conley | SAM Conley, LLC (www.succeedatmanagement.com) | 970-261-3025 | samconley@optimum.net