www.itcilo.org INTERNATIONAL TRAINING CENTRE OF THE ILO Guillaume Mercier
WHERE DO I WORK?
WHAT IS MY JOB ABOUT? INTERNATIONAL DEVELOPMENT OUR PROGRAMME AND COOPERATION PROJECT MANAGERS
WHAT IS MY GOAL TODAY? What? The plan • To share with you our • Is the UN actually doing realities as an International consulting? Training Centre within the • How to stay relevant and United Nations system. agile in a fast-pace, constantly evolving and competitive context? • How managers at my level do it in practice?
Ubiquitous Learning
Is the UN actually doing consulting?
ILO ROLE • The ILO role is to bring together governments, employers’ and workers’ organizations to set labour standards, develop policies and devise programmes promoting decent work for all women and men.
Consultants serve We serve our tripartite their clients constituents • By formulating solutions to • By formulating policies and programmes to promote basic human help the client rights, working and living conditions • By providing and using and employment opportunities • By facilitating the drafting of special knowledge and skills international labour standards • By improving situation • By implementing an extensive development cooperation project • By solving problems portfolio in an active partnership with our members • By establishing partnerships • By helping our members to put these and collaborations policies into practice in an effective • … manner • By providing training, education and research activities to help advance all of these efforts Note: as an Office, we have no Note: consultants have no direct direct power to make changes, power to make changes ror to to adopt national policies nor to implement programmes, they can implement programmes. have indirect influence
We are here to help!
How to stay relevant and agile in a fast-pace, constantly evolving and competitive context?
• 180 staff members • 41 nationalities Annually • 11 000 participants • 5 000 online students • 192 countries • 40 million euros budget • 11 million euros of voluntary contributions
DIGITALIZATION AN OPPORTUNITY FOR FINANCIAL PERFORMANCE? • Replicability • Better quality products at a lower cost • Scalability • Digitalization of business and administrative processes • Products and brand ownership better secured
STAFF COMMITMENT
• 43 technical experts • More than 1000 consultants and experts • 23 hubs of expertise
DIGITALIZATION AN OPPORTUNITY FOR TECHNICAL PERFORMANCE? • Monitoring of learning services quality – Our clients’ satisfaction – Knowledge acquisition indicators – Learning application rate through certification processes – Impact evaluation • Community of experts and knowledge sharing
STAFF COMMITMENT
• Motivation • Motivation • Motivation…
MERIT AWARD SCHEME
• A NEW policy driver • Innovation funds • New products • MOOCs • Virtual reality application • Innovation sprint • Innovation audit • …
How managers at my level do it in practice?
Concept of the Unique Course Platform More than 200 learning modules My portofolio More than 100 management tools 16 learning products and techniques I want a course on project design tomorrow, can you Central do this? Repository on our ecampus in a modular format
And what about creative thinking?
Grazie per la vostra attenzione
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