Network Reliability and Interoperability Council VII NRIC Council Meeting Focus Group 3A Focus Group 3B Gap Analysis of Best Practices Gap Analysis of Best Practices Aimed at the Reliability of Aimed at the Reliability of Wireless Networks Internet Data Services December 6, 2004 1
Focus Group 3A Charter Network Reliability and Interoperability Council VII “By December 17, 2004, the Council shall provide a report describing the results of the gap analysis of Best Practices aimed at the reliability of wireless networks.” The full Focus Group 3A Charter can be found at www.NRIC.org 2
Focus Group 3B Charter Network Reliability and Interoperability Council VII “By December 8, 2004, the Council shall provide a report describing the results of the gap analysis of Best Practices aimed at the reliability of Internet data services.” The full Focus Group 3B Charter can be found at www.NRIC.org 3
Communications Infrastructure Communications Infrastructure Network Reliability and Interoperability Council VII PUBLIC HEALTH PUBLIC HEALTH LAW ENFORCEMENT FINANCIAL LAW ENFORCEMENT FINANCIAL C OMMUNICATIONS OMMUNICATIONS I I NFRASTRUCTURE C NFRASTRUCTURE Power Power Software Software Payload Payload Human Human Environment Environment Hardware Hardware Networks Networks Policy Policy ENERGY TRANSPORTATION ENERGY TRANSPORTATION Other Infrastructures Other Infrastructures 4
Focus Group 3A Structure and Report Processes Network Reliability and Interoperability Council VII Focus Group 3A Focus Group 3A Wireless Networks Wireless Networks Networ rk Environment Payload Power Human Policy Hardware Software Brad McManus Victor DeVito Jim Runyon John Mardula John Quigley Bill Hitchcock John Basset Bentley Alexander Sprint AT&T Lucent T-Mobile Sprint Sprint Motorola Ericsson • engaged over 50 industry subject matter experts • articulated over 138 attributes of Wireless Networks • considered 285 concerns regarding Wireless Networks • formed 8 Task Groups that provided systematic coverage of communications infrastructure elements 5
Focus Group 3B Structure and Report Processes Network Reliability and Interoperability Council VII Focus Group 3B Focus Group 3B Wireless Networks Wireless Networks Networ rk Environment Payload Power Human Policy Hardware Software Mark Adams Dean Brewster David Frigeri Rick Krock KC Kim Chase Cotton Tim Hall Brad Nelson Cox Comcast Intermap Lucent Nextel Sprint ALLTEL Marconi • engaged over 60 industry subject matter experts • articulated over 70 attributes of Public Data Networks • considered over 200 concerns regarding Public Data Networks • formed 8 Task Groups that provided systematic coverage of communications infrastructure elements 6
Focus Group 3A & 3B Expertise and Diversity of Perspectives Network Reliability and Interoperability Council VII Wireless Network Reliability – Focus Group 3A Wireless Network Reliability – Focus Group 3B Co-Chair: John Quigley*, Sprint Co-Chair: David Frigeri*, Internap Co-Chair: Karl F. Rauscher, Lucent Technologies Bell Labs Co-Chair: Karl F. Rauscher, Lucent Technologies Bell Labs Service Providers, Network Operations Service Providers, Network Operations ALLTEL Steven Paton Nextel David Proffer ALLTEL Scott Binns MCI Barry Briggs AT&T Victor Devito* Nokia Slawomir Deja Tim Hall Mike Diorio Cingular Ray Fannon Mauizio Gallucci AT&T Rick Canaday Nextel KC Kim* Rich Moczgemba Qwest Sherman W. BellSouth Jim L. Johnson Qwest Brian Rooks Phillips CenturyTel Brent Austin Qwest Sherman W. Comcast Dean Brewster SBC John Chapa Wireless Phillips Cox Mark Adams Sprint Bill Hitchcock* Comcast Dean Brewster* RCN Joe Provo Dobson Scott Jones Brad McManus* Cox Mark Adams* SBC Joe Chapa Intelsat Mark Neibert T-Mobile Tom Ellefson Equinix William Norton Ren Provo MCI Mike Sheffield John Mardula* Global David Cooper Telefonica Dennis Di Toro Crossing William Groh Equipment Suppliers Ibasis Solos Arthachinda Time Warner Ron da Silva Battery Harold Washer Lucent Richard Krock Ajay Joseph Cable Corp. Technologies James P. Internap Duke McMillin* Verisign Ken Silva Runyon* Intelsat Mark Neibert Verizon Ron Howard Cisco Robin Roberts Motorola Lester Buczek* Systems Equipment Suppliers Ericsson Bentley Alexander* John Bassett Cisco Ron Roberts Marconi Brad Nelson* Harris Steven Warwick Nortel Srini Anam Juniper Fred Stringer Nortel Srini Anam Corp. Networks Lucent Richard Krock* SpectraSite Ted Abrams OTHERS Tech. James P. Runyon* ATIS Bill Klein (A) NCS Perry Fergus CTIA Rick Kemper NYC DOITT Mitchell Ahlbaum OTHERS FCC Jeff Goldthorp (A) SAIC Hank Kluepfel (A) ATIS Bill Klein (A) FCC Jeff Goldthorp (A) Kent Nilsson (A) SpectraSite Ted Abrams CAIDA K Claffy Kent Nilsson (A) CTIA Rick Kemper Harvard Univ. Scott Bradner 7 SAIC Hank Kluepfel (A) *Task Group Leaders, (A) Advisors *Task Group Leaders, (A) Advisors
Gap Analysis Methodology Network Reliability and Interoperability Council VII • Criteria for Gap: – a situation where existing, documented NRIC Best Practices do not address a concern – Note: in most cases the industry appears to have practices (just no collaborative consensus discussion and posting on NRIC web page yet) • Best Practices for review were selected by: – keywords (e.g, “hardware”, “software”) – search strings (e.g., “RF”, “BGP”) • Best Practices reviews: – 845 conducted by Focus Group 3A – 1,264 conducted by Focus Group 3B • NOT considered gaps: – refinements to existing Best Practices – minor modifications to existing Best Practices • Interim Reports 8
Network Reliability and Interoperability Council VII NRIC Council Meeting Focus Group 3A Wireless Best Practices December 6, 2004 DRAFT John Quigley Karl Rauscher Co-Chair Co-Chair Wireless Network Reliability Focus Group Wireless Network Reliability Focus Group Director, Network Integrity Executive Director Network Operations Bell Labs Network Reliability & Security Office, Sprint Lucent Technologies 9
Focus Group Structure and Report Process Network Reliability and Interoperability Council VII Focus Group 3A Identified 12 gaps in existing NRIC Best Practices Focus Group 3A Focus Group 3A Wireless Networks Wireless Networks Networ rk Environment Payload Power Human Policy Hardware Software # of Gaps 3 3 2 1 2 2 1 0 1 10
3A Gap Detail Network Reliability and Interoperability Council VII Environment Human Environment Human Environment – includes buildings, Human – includes intentional and trenches where cables are buried, space unintentional behaviors, limitations, and where satellites orbit, the ocean where education and training, human-machine submarine cables reside interfaces, and ethics 1. Technical Support and 1. Business Continuity Planning Escalation Existing Best Practices do not address potential impacts of collateral damage Timely engagement of technical from adjacencies. In addition, access to support of the appropriate level remote elements (e.g. cell sites), for during an outage. restoration of service, is often delayed due to security concerns (e.g. pre- credentialing). 2. Offshore Network Operations 2. Cell Site Administration Control Centers (NOCC) Areas of concern include adhering to engineering designs, signage Location of NOCC’s outside of the US considerations, rogue equipment poses some potential risk to the identification and avian (i.e. bird) management and security of populations. telecommunications networks. 11
3A Gap Detail Network Reliability and Interoperability Council VII Policy Payload Policy Payload Policy – includes the industry standards, Payload – includes the information industry cooperation, industry interfaces transported across the infrastructure, with governments (local, state, federal), traffic patterns and statistics, information and various legal issues interception and information corruption 1. SPAM Control at Message 1. Non-Destructive Fire Centers & MSC’s Suppression Concerns regarding SPAM controls Fire suppression systems (e.g. FM200, between Message Centers and Halon) as an equivalent alternative to MSC’s need to be addressed. water based sprinklers that could cause damage to equipment thus expanding or prolonging an outage. 12
3A Gap Detail Network Reliability and Interoperability Council VII Network Network Networks – includes the configuration of nodes, various types of networks, technology, synchronization, redundancy, and physical and logical diversity (need to update with wireless 1. Business Continuity related 3. Cell Site Administration The Network Task Group identified the to Wireless Networks need to gather and maintain cell site There are a number of Best Practices information related to the performance, addressing business continuity for connectivity, and maintenance. communications networks. However, existing NRIC Best Practices do not provide guidance for cell site prioritization and contingency planning for key coverage areas. 2. Air Interface Reliability The Network Task group has identified insufficient guidance in existing Best Practices for the unique challenges related to the planning, engineering and optimization of the air interface. 13
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