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Nik Healy www.convergent.ie GD P R A wave of BUSINESS INFORMATION DEMANDS from employees, customers and authorities is washing over business ..and its accelerating THE MODEL THAT DOES NOT WORK ANYMORE HOW DOES THIS AFFECT


  1. Nik Healy www.convergent.ie

  2. GD P R

  3. A wave of BUSINESS INFORMATION DEMANDS from employees, customers and authorities is washing over business… ………..and it’s accelerating

  4. THE MODEL THAT DOES NOT WORK ANYMORE

  5. HOW DOES THIS AFFECT YOU? • stress • mistakes • unproductive • frustration ……you leave!

  6. HOW DOES IT AFFECT THE BUSINESS? • low productivity • less innovation • inefficiencies • opportunity costs • no transparency • talent loss

  7. ….you don’t win as often

  8. WHAT’S DRIVING THE CHANGE paperless compliance processes intelligence, AI, BI “Digitalisation is no longer an option, it’s a prerequisite for business survival”

  9. WHAT IS A DIGITAL WORKPLACE? It’s whatever you need it to be!

  10. WHAT IT ISN’T “Functional” vs. “Strategic”

  11. HOW DO WE ACHIEVE TRUE DIGITALISATION?

  12. A Information is: • trapped • inaccessible • isolated • inaccurate • non-compliant • not secure B

  13. Information is: A • centralised • mobile DIGITAL • accessible HIGHWAY • contextual • accurate Nothing Happens • actionable Until Information • compliant Flows • secure • reportable B

  14. A DIGITAL STRATEGIC, SINGLE HIGHWAY PLATFORM APPROACH Nothing Happens Until Information Flows TRUE DIGITALISATION B

  15. ADVANTAGES DIGITAL HIGHWAY • Immediate access to information • Less systems • Process automation • Elimination of paper and email • Flexibility/agility • Mobility • Intelligence/BI/AI • Higher user adoption rates

  16. ORGANISATIONAL ORGANISATIONAL BENEFITS BENEFITS • Higher productivity • Improved employee experience • Improved customer experience • Reduced costs • Flexible working environment • Less systems • Control over risk and compliance

  17. So how do you do it?!

  18. THINK BIG , then small Culture Control Business drivers Develop a strategy Governance Address existing • • • problems Address the fear Mitigate risk • • Provide business value Engage the users Enable compliance • • • Employee benefits Lead from the top • • Organisational benefits • Technology Fewer systems • Single platform •

  19. Top tips: • Lead from the top • Commit resources • Start small • It’s not an IT project • Continuous improvement approach • Enjoy it!

  20. WHAT’S NEXT? Nik Healy DIGITAL HIGHWAY nik@convergent.ie +353(1)2965180 www.convergent.ie

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